I look for uptime and support quality.

I look for uptime and support quality.
if the ticket support is within 24 hours, it is better than live support for 1 hour a day.
Last edited by ---MAD---; 20-07-2006 at 08:14 PM.
---MAD---
Ticket support and possibly MSN support..![]()
Yes Definetly I Would Need Support, Proffesionalism, And Things Running Smoothly. Price IsS Always What Seperates The Choice At The End Of The Narrowing Down process.
But If YOu have Things Running Smoothly... What Do You Need Proffesionalism For? And You Wont Need Support Alot Either... So I Would Say The most Important Things Are:
Price
Things Running Smoothly
Uptime - 0.5 days a month maximum
Good Website - If its an "old Nelly site" then im not going to look twice. Now hes sorted it, its much better b/t/w
Somewhere that you can talk to someone - For those lonly time
Online Help - What if I have a problem?
Professionalism, such as postal invoices, etc
Automation is a must - I dont want to pay, and wait 2 days to get it, I need it straight away
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