Contacting Habbo about account retrieval

[Cysne]

Well I've sent them;
Name of account and registered date,
Email Address,
ISP and static IP,
Previous Bans, dates and reason,
Credits, what and which phone number.
Date of birth,
A list of 10 friends.
Other accounts list.
All rooms on one account, 10 on another.

That surely should be everything they need

[Black_Apalachi]

I think rooms made and friends on list are old ones. They asked me that like two years ago when I was retrieving an account, they asked me to name 5 friends haha and at that time I had 5 habbo staff on my list so used them haha.

Oh, they've never asked me that. And lol .

they asl you for about 3 names of your friends

Really or joke? So much for keeping person details personal then? :rolleyes:


It's such a piss take because the account I was trying to get back was one I haven't been able to get on for about 4 years so I don't remember any of details about Credits and various other things.

Surely they can just check the IPs and see if they match?

[Spy,]

just fill out the list given by robald and u will be fine for the last question i just mentioned some of the ppl on my console and i was not asked for more infromation or told i haveing supplyed enough i got my account bk.

there reply time is usealy with in 48 hours but some times it can take longer if u want your account unbanned faster just ring them and supply the information i did this and was unbanned with in a matter of minitues.

Tip: when ringing dont leave a message on the answer machine they never get bk to u for ages just keep trying till someone picks up.

[Cysne]

Thanks Spy,
I emailed them with everything they may need, if they dont get back to me by monday or so I will ring them.

[e5]

If you ring them, you usually have to leave a message for them to get back to you anyway.

[Laurensh1]

I think Sulake will provide you with lots of questions they ask you to give the answers to prove you're you.

> for what Habboname is it?
>-what is the email address you have registered your Habbo them?
>-what are the names of your other Habbos?
>-what is the ip address of your computer? (you may check this through
> http://www.whatsmyip.nl/ or http://www.watismijnip.nl/)
>-who are all there on your friends list?
>-how often do you have to be logged?
>-how many Credits you have purchased together and from which phone number?
>-what is your birthdate?

(translated with Google translate).

[Cysne]

Thank's lauren, pretty much what I've sent. Happy days, just a waiting game now. :eusa_danc

[Cysne]

Rang them, they didn't talk and put phone down. Naiceeeeeeeee

[Cysne]

Just got this, so if I supply a new email account they will give me my accounts back? ;D

I'm wondering what type of account they want, Gmail?

''Thank you for your email.

In order for us to send you a new password, you will need to supply a different email address. AOL and Hotmail regularly block Habbo emails from coming through, which is possibly the reason you were unable to reset the password yourself.

Please supply a new suitable email for us to assist you that is not Hotmail or AOL.

Yours,

--
0rca
Player Support
Habbo UK''

[Immenseman]

yahoo/gmail i'd suggest.