Reporting people on Habbo.

[Redtiz]

Some of the messages you receive are generated by the system rather than moderators and those messages are primarily to let you know the status of a call for help. For instance as soon as you send a Call for Help you get a pop-up saying your report has been received and will be reviewed. Let's say your report leads to the moderator banning someone who they can see from the attached chat log is behaving badly, once they have banned they close the issue and you receive a message from the system saying "Your report has been reviewed and appropriate action taken. Please remember you can use the ignore button to filter out chat you don't want to see"

[Josh]

All of the messages*

These "status updates" which are meant to show users moderators are doing something, are actually hurting you.

[Phil]

Yeah they've helped me before most of the times they don't though. When we merge I didn't get the badges so I told them and they fixed it within seconds. When they muted me for saying 'phone' in HxHD when I was helping someone buy credtis I told them what happened and they un-muted me.

[Halas]

Problem with another habbo - you have ignore button
He scammed me - giving furni or coins is on your own responsabillity

Thats a list lol

[Conservative,]

No, I can sometimes report really serious stuff (racist/e-bullying) and they just auto-message me. THE ONLY TIME i have ever had a personal message is when I asked "Will penguins ever be tradeable" and they said "there are no plans to at the moment", yet when something is urgent...examples being:

"extreme racist abuse" "if someone is annoying you click "ignore"" -.-

[Fiendly]

No, I can sometimes report really serious stuff (racist/e-bullying) and they just auto-message me. THE ONLY TIME i have ever had a personal message is when I asked "Will penguins ever be tradeable" and they said "there are no plans to at the moment", yet when something is urgent...examples being:

"extreme racist abuse" "if someone is annoying you click "ignore"" -.-

They might get hundreds of these, maybe that's why they say it.
I can't have a say because I haven't used a moderator call for help since the merge, but back then, they did do some personalisations.

[Redtiz]

No, I can sometimes report really serious stuff (racist/e-bullying) and they just auto-message me. THE ONLY TIME i have ever had a personal message is when I asked "Will penguins ever be tradeable" and they said "there are no plans to at the moment", yet when something is urgent...examples being:

"extreme racist abuse" "if someone is annoying you click "ignore"" -.-

Moderators will not send you a personal message if you report abuse from someone else I'm afraid. In practical terms, if each moderator is dealing with 150 calls an hour, they just can't write a personal message to each caller on top of reading the relevant chat logs and taking action against the offender. If they did, the result would be that you waited a very long time for your call to be dealt with.

The message about 'ignore' is in the automated message the system generates when the moderator has dealt with your call and it's just to remind players about that function. It doesn't mean nothing was done about your report however. If evidence in the attached chat log backs up your complaint then the offender will receive either a warning or a ban depending on the severity of what they were doing. The moderator cannot tell you exactly what action they have taken as that would equate to discussing details about somebody else's account with you.

In some cases, multiple players report the same person within a short time frame. When that happens all the reports are dealt with in one batch rather than as individual reports.

[Josh]

Moderators will not send you a personal message if you report abuse from someone else I'm afraid. In practical terms, if each moderator is dealing with 150 calls an hour, they just can't write a personal message to each caller on top of reading the relevant chat logs and taking action against the offender. If they did, the result would be that you waited a very long time for your call to be dealt with.

The message about 'ignore' is in the automated message the system generates when the moderator has dealt with your call and it's just to remind players about that function. It doesn't mean nothing was done about your report however. If evidence in the attached chat log backs up your complaint then the offender will receive either a warning or a ban depending on the severity of what they were doing. The moderator cannot tell you exactly what action they have taken as that would equate to discussing details about somebody else's account with you.

In some cases, multiple players report the same person within a short time frame. When that happens all the reports are dealt with in one batch rather than as individual reports.

They don't tell us, but we can assume. If we report them for such offences, they're usually in the room. I can see if they get banned or muted and 90% of the time, I see nothing happen, not even a mute.