
I had someone on TalkTalk to send in a support ticket (it mentioned 2 things - one about their speed and another about Habbox being banned) and apparently they did not get a reply either.
Hmm, that's not encouraging... I was thinking of changing my broadband to TalkTalk from Orange (or is it EE these days? No one knows, we're not told anything)
Has anyone tried phoning TalkTalk, or is that too much effort to be sat listening to God awful music and not getting anywhere? If they've got this stance at the moment a phone call may not get you anywhere either :/
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I think TalkTalk did receive the highest amount of complaints to an ISP a few years back, and I know AOL haven't exactly been brilliant either. I remember a story of some woman who simply wanted AOL to close her email account because there's no option to do it - she sent them emails and then ended up telephoning them and they still refused to do anything about it. AOL/TalkTalk haven't exactly had a brilliant reputation for a little while. My grandparents are with talktalk broadband I think and it's not the best thing ever.Hmm, that's not encouraging... I was thinking of changing my broadband to TalkTalk from Orange (or is it EE these days? No one knows, we're not told anything)
Has anyone tried phoning TalkTalk, or is that too much effort to be sat listening to God awful music and not getting anywhere? If they've got this stance at the moment a phone call may not get you anywhere either :/
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I have heard so many complaints about TalkTalk. I am also not willing to phone them up and charge me for it. So anyone who is with them and also has a landline with them as well if you could give them a call and tell them to move their arse then that would be great.
When I get in ill give them another earful via email.
Could try redirecting TalkTalk's monitoring bot to a static page.
Chippiewill.
I remember someone mentioning that to me be the first time it was ever reported but I am not sure if there was a problem with doing it. I can't remember that far back so will have to look around for some logs.
From experience, TalkTalk aren't a very good company for dealing with customers. Our internet and phone line was cut off for about 2-3 months and every time my mum rang up, they just said it was fixed, when it clearly wasn't. Even if they do get back to you, I wouldn't expect a positive result.
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