Strange phone call from "dell"

[peteyt]

It's legit. Anyone saying to the contrary has a complete lack of basic reasoning skills. They know your ~computer~ serial number thus it is legit. Dell is huge and bloated it's no wonder you get 100 different responses.

Honestly you guys are all jokes. Literally jokes I have never seen such worthless assistance in my life.

So you'd happily let someone come over and sort your pc out without confirming he worked for who he claimed. Shame on you.

It sounds legit, but it is always best to be safe and get things clearly checked out and confirmed. It's easy to spoof an email address and with all the leaks that have been going on with email addresses and databases (Just check the post on Luz Security on here) it's not impossible to have had the data stolen, it has happened before and will definitely happen again.

[RockyHorror]

If a technician does turn up, ask for official documentation to prove he works for Dell, if he doesn't shut door. simples.

[GommeInc]

omg lol

It looks like Cleverbot has got itself a job with Dell

There's a high chance it's a legitimate call. Loads of organisations use Private Numbers if you're getting a direct call from an engineer or a member of staff. They do this so you do not end up getting caught up in a web of telephone calls from a base number e.g. customer services is 08000 000000 but someone is calling from 08000 00000045. Although, saying that, usually you get private calls from solicitors or doctors if they're phoning directly from their office phone, so it is a bit odd. It seems plausible though if they have all these details.

[Flisker]

And how do you work that out? The number came up as unavailable which doesn't usually happen for a legitimate company however if somebody does turn up at an address that Richie says they don't know in the next 7 days you could be right! Richie how do you know the email was sent by the scam artist - did it mention the telephone conversation?

It looks like Cleverbot has got itself a job with Dell

There's a high chance it's a legitimate call. Loads of organisations use Private Numbers if you're getting a direct call from an engineer or a member of staff. They do this so you do not end up getting caught up in a web of telephone calls from a base number e.g. customer services is 08000 000000 but someone is calling from 08000 00000045. Although, saying that, usually you get private calls from solicitors or doctors if they're phoning directly from their office phone, so it is a bit odd. It seems plausible though if they have all these details.

When I got phone calls from a company I was trying to get an apprenticeship with their number always came up as private or unknown. It could be something to do with their VoIP system. So companies who phone you and it showing up as Private or Unknown could well be legit since it could simply be a fault with the set-up of their VoIP system.

[The Don]

This thread screams paranoia, if he knew all that information the only plausible answer is that this is legit.

[Agnostic Bear]

The phone number you Googled and maturely replied saying was legit was part of the web chat, not phone call that Richard got so looks like you're all jokes too Mr. Positive.

Congratulations, they use a different number to phone out than they do in. Well done Mr. Clever.

Try thinking more than 2 steps ahead before attempting to show me up. It doesn't work. I think of everything before replying.

It is clearly a legit thing as he knows far too much information for it to be a scam, plus the fact their phone support give you 12 different answers shows they're clearly not organised and as a result not to be trusted. Also this is a thing that has happened in the states and someone I know from IRC has personally experienced.

It is legit, stop being so paranoid and get it done before your motherboard shorts and you have to pay for it yourself, because Dell wont be kind twice.

[HotelUser]

Congratulations, they use a different number to phone out than they do in. Well done Mr. Clever.

Try thinking more than 2 steps ahead before attempting to show me up. It doesn't work. I think of everything before replying.

It is clearly a legit thing as he knows far too much information for it to be a scam, plus the fact their phone support give you 12 different answers shows they're clearly not organised and as a result not to be trusted. Also this is a thing that has happened in the states and someone I know from IRC has personally experienced.

It is legit, stop being so paranoid and get it done before your motherboard shorts and you have to pay for it yourself, because Dell wont be kind twice.

Do you? As reason to justify it as valid your initial reply to the thread was reassurance that this wasn't a scam because the phone number in the OP's post appears as a legitimate Dell number on Google. However the phone number the OP specified in his original post was unaffiliated with the suspicious phone call he received therefore your mentioning of it at all is completely redundant.

[Agnostic Bear]

Do you? As reason to justify it as valid your initial reply to the thread was reassurance that this wasn't a scam because the phone number in the OP's post appears as a legitimate Dell number on Google. However the phone number the OP specified in his original post was unaffiliated with the suspicious phone call he received therefore your mentioning of it at all is completely redundant.

Welp. I didn't reply to the OP

You appear to be visibly upset that my stylings are well formed and helpful whilst being as short as possible.

[HotelUser]

This thread screams paranoia, if he knew all that information the only plausible answer is that this is legit.

Quite probably right

Welp. I didn't reply to the OP

You appear to be visibly upset that my stylings are well formed and helpful whilst being as short as possible.

Actually when it comes to your replies, I have never seen such worthless assistance in my life.

[Agnostic Bear]

Actually when it comes to your replies, I have never seen such worthless assistance in my life.

Stop getting so angry my friend, my replies are full of the richest, most succulent helpings of assistance ever seen on this forum, you just have to be calm, look at it objectively and see that I give people exactly what they need and nothing more.