
they wouldn't have to deal with all these player support tickets, if they just banned fairly instead of stupidly and carelessly!
I just dont understand two things:
1) Why you cant access customer support on your banned account, when you want to appeal.
2) They require information to unban you, its not like im trying to gain personal information :S all they need to do is track my damn IP address!
" You either die a hero, or see yourself live long enough to become a villian. "
Been playing on Habbo UK since 2003 when Ione was Hotel Manager.
Current Habbo UK Name is Oidz since 2005.
Joined Habbox forum in 2005 under my account BloodkaneKiller, Oidz (Perm banned on these accounts)
Linda was her mum. Must have got mixed up.
The problem with banned accounts not being able to access their appeals has been apparent for over a month now and nothing has been done. It's rather annoying.
This sort of ban is ridiculous and just goes to show that context and jokes are still a very weak point for moderation. The fact that you can't even appeal your ban because you don't have the right info just makes it ten times worse!
They've tightened security surrounding the help tool and who has access to discuss accounts since it was hacked last year and the database was leaked. I guess they're just making sure you have all bases covered and aren't one of those attempting to use stolen info to discuss an account. I can only suggest that you send them every scrap of info that you know and if a question is asked that you don't know the answer to then remove it completely from the email.
When I appealed I didn't create a new account I just sent one.. I was logged into my banned account and then I clicked at the bottom contact us. I couldn't view my support ticket but when I got unbanned it was in my history of support tickets.
UPDATE: Still currently banned.
But I did send a customer ticket on my banned account the day I got banned. Saw an email from cutomer support from a ticket I sent a week ago aha, maybe my banned ticket might come through in a few days.
" You either die a hero, or see yourself live long enough to become a villian. "
Been playing on Habbo UK since 2003 when Ione was Hotel Manager.
Current Habbo UK Name is Oidz since 2005.
Joined Habbox forum in 2005 under my account BloodkaneKiller, Oidz (Perm banned on these accounts)
Contacted Habbo yesterday, got unbannedturns out I didnt need to provide every correct single information. That other person who spoke to me was wrong lmao.
Anyways they said my ban was legit, tbh it wasnt - its just an auto response I feel because there lazy but they gave me a second chance![]()
" You either die a hero, or see yourself live long enough to become a villian. "
Been playing on Habbo UK since 2003 when Ione was Hotel Manager.
Current Habbo UK Name is Oidz since 2005.
Joined Habbox forum in 2005 under my account BloodkaneKiller, Oidz (Perm banned on these accounts)
Banning is getting pathetic on Habbo at the moment. Can barely say anything
Life is simple, it's just not easy
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