JENDRO PERM BANNED. NOT amused :)

[Jendro]

Let's hope they do something about this today, before I start working for Channel 4...

[Jarkie]

Let's hope they do something about this today, before I start working for Channel 4...

Channel 4 is alright.. what you really want to get into is BBC News WORLDWIDE

[Jendro]

Lol, gotta improve my British accent for that, though
Now I am banned anyway - add me on Skype to teach me British English! lol
Name's h_jendro

[FartyPants]

You are not alone. A random guy called for help yesterday and said he was talking the trade city trying to sell furni and he got banned till 2024 for flooding.

Poor Habbo. They should really improve moderation before everyone leaves. People are already getting bored of Habbo and here comes the stupid moderation and random bans. I was on Habbo yesterday but I logged off and never went online after reading about random bans like this. Don't wanna get banned for doing nothing.

[AsFastAsYou]

What is Habbo coming too? The bans are getting ridiculous, I got banned on AsFastAsYou for Spamming Events which later it got un-banned and then got banned for Scamming 2 days later (When I wasn't even online; I tried to contact Customer Support, but they just laughed at me. I'm now also banned from Habbo Support -.-)

[Jendro]

Ok, I still didn't get a reply by the Customer Service. I'm really starting to worry :S

[GOLD-VICAR]

Sorry to hear Jendro. I'm not sure how else we can reach out to staff. It's like staff don't care any longer. The old days of Habbo are long gone. Times have moved on. Support and moderation will never be the same. It's extremely sad, but it seems Sulake have chosen a sad path.

[Jendro]

Lol, I never got to claim any prize for winning the room comp
Waiting is the only thing I can right now. Argh, if there only were Habbo lawyers... Willing to be my own.

[Jendro]

(Editing time over, please merge the thread)

I have sent my last request to the Customer Support. Hope they will do something about it, or otherwise I have lost faith in Habbo completely.

Dear Customer Support,

The reason I send this to this Customer Support section, is because I think this is more about flaws within the Guardian system, in which some fellow Habbos abuse their power. Recently, my Habbo ID, with my main accounts 'Jendro' and 'Caesar', has been banned for 12 years. To be more exact, this ID has been unjustly banned until 10-01-2024 for 'disrupting the game by flooding the screen'.

First of all I would like to mention that I have never flooded any screen at all. You do have the permission to check my entire chat log from 2006. I have always behaved according to the Habbo way, and encouraged others to do so as well. This is also the reason why I have been very active in events like the ChildLine one.

Secondly, I have looked into the Terms and Conditions, and I have found this:

"Consequences of Disruption:
These are for players who are either disrupting the game for others by flooding the screen or raiding rooms. Bans or mutes also keep those in check, who are engaging in harmful scripting. You may face anything from muting to a permanent ban, based on the severity of the problem and how many times you have previously been sent alerts flagging up the same issue."

As I have never flooded anything at all before, the severity of this case is not equal to a 12 year long ban at all. Furthermore, I have never been sent an alert flagging up the same issue.

It is such a disappointment I have to find myself almost 'permanently' banned for a reason that cannot even be supported by evidence. If there is any evidence, could you please provide me with this? I really hope there is anything you can do about this (both the ban, and the Guardian system, which requires training and courses in relativity), but the fact I even have to try to get my account back for no reason makes me feel disappointed. If I could provide you with any feedback to improve the moderation system, I am most willing to do so. Of course, making mistakes is a human thing to do, and I know you do everything to improve the system. It only needs time, and experience, and I realize that. I just hope I could get my account back, and try to become a Guardian myself to prevent things like this from happening. I love building Habbo rooms, and I wish I could continue my passion. In the end, we all want to make Habbo a better place, right?

Yours sincerely,
Jendro

[Arron]

Habbo seems to be having a rough period at the moment. I'd leave your appeals for a couple more days/weeks until they pick themselves up and get back round on their feet.