
Has that SNQ rule been removed whereby those not hosting can't be in the Help Desk area when it's on?No matter how good anyone is at multi tasking, you still aren't giving both departments 100% of your attention. HxHD is a department where you NEED to be paying attention at all times. We've been shouted at many times for people looking on forum and not answering when someone asks a question, or being at the back seats for too long, or anything of that matter. I'm sure Jazz wouldn't enjoy it if someone was mainly focusing on HxHD and not paying attention to the radio and missing things that they need to do, and I wouldn't like it if it was the other way around. I feel it would cause a lot of problems and really isn't something we necessarily need.
That rule is still a thing!
I see where you're all coming from but I do agree with Hannah. It isn't a major rule and it isn't hard for it to be followed so...
see what @Absently; thinks because she's the one who introduced it in the first place!
Can staff members actually get minutes if they're in there at that time then even though they can't go behind the desk?That rule is still a thing!
I see where you're all coming from but I do agree with Hannah. It isn't a major rule and it isn't hard for it to be followed so...
see what @Absently; thinks because she's the one who introduced it in the first place!
No because they need to be behind the desk to get minutes... as far as I know anyway!
Only the staff member hosting can earn minutes (they then get the extra time for hosting on top of this)
@Intersocial; It's rather cool and it hasn't been an issue since recently. There are a lot of rules which have been 'forgotten' about and they're only being brought up because a certain senior is trying to enforce them a little more than usual. (that senior is me ok)
Last edited by Expling; 26-08-2015 at 10:28 PM.
But these rules are being enforced by someone who provides reasoning to which she doesn't even follow herself, you cannot expect the normal hxhd staff to follow these rules when their manager does not set an example whatsoever. I suggest when Hannah finally does get around to these "changes" that she seriously re evaluates some of these ridiculous rules in HxHD that aren't benefiting the department whatsoever but hey
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The SNQ rule makes very little sense. It's one of the times that many staff are actually required to be on hand to help because the room gets so populated. I recall people being told not to log their minutes while they hosted too which is even sillier. Would seem that people have put rules in place with no real foundation and others are blindly following them.
Last edited by Kyle; 26-08-2015 at 10:35 PM.
I agree.But these rules are being enforced by someone who provides reasoning to which she doesn't even follow herself, you cannot expect the normal hxhd staff to follow these rules when their manager does not set an example whatsoever. I suggest when Hannah finally does get around to these "changes" that she seriously re evaluates some of these ridiculous rules in HxHD that aren't benefiting the department whatsoever but hey
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I think examples should be set for us. It's quite annoying when people like me try very hard on the desk and don't idle then the manager comes in and not only idles but idles out of the room, report note still running.
If we want to enforce rules a bit more than usual![]()