HxHD Feedback

[Catzsy]

plenty.

Hmm.... I presume you have permission to use the Habbox name in this venture.

QUOTE=immense Our aim is to improve Habbox and we will post fortnightly threads with our superior feedback and suggestions. This is a very elite group of users who have the know how to activate change here on our beloved forum

Wow nice to see some modestly abound on the forum? Out of interest who thinks the above statement to be anywhere near accurate?

Another thread on HXHD? This is seriously getting boring now and this one has really just been opened to target a member of staff AGAIN.

[Shar]

Sorry let's all join the council xo

[immense]

for the best

the council is a fantastic and terribly serious organisation ran by the founding fathers of the post 2006 habbox

[Chippiewill]

and your reply is equally as helpful

It's helpful because it's telling you to stop wasting your time winging about nothing.

[Catzsy]

for the best

the council is a fantastic and terribly serious organisation ran by the founding fathers of the post 2006 habbox

Are you on something? I am guessing you will lead this council?

[despect]

I doubt regional managers would accomplish anything.
No Australian will want to come on at the early hours of the morning tbf, but if they did, and wanted to go to Habbox, they would probably find the HxHD nearly empty.

And agreed, who would be the regional manager, as some experience in the desk is vital at least. I know both gemma and josh have some experience, but if this was the case where one should get the job - if it happened then they should go up the ladder the same way as everyone else.

We need more allrounded timed events where everyone can join in tbh. Already been said, but reinforcing the fact that we do.

Gemma was SS for 9 months, just sayin'

[Hecktix]

The biggest problem in HxHD is trolls. Period.

[Samantha]

This feedback thread is a repetition of every hxhd feedback thread ever made lols. No new ideas are being made to help improve the help desk just the same old on how it sucks basically.

Different country managers is a new idea. Isn't it. But I see what you mean no need for all threads.


Also, @ChippieWill, why not? It's only fair. Did the management themselves move up the ladder? I think so. Should be same for everyone. They may know how it feels but they should know it's only fair and you must have patience to see any improvements being made.

imo the helpdesk needs.

• A Super Staff or Management member (who have rights) in there near enough the whole time. This would limit trolls because surely they may get bored of being repeatedly kicked.
• Staff actually interacting with some people in the help desk, not from the door, but when people walk in they should interact.
• Keep the desk active, this could be by interacting as said above.
• During Habbox Events say search xxMattGxx for the help desk, get it well known.
• Help with any question you can - if it's not feesible to do so ask upper management or direct them to Habboxforum.
• You could put stickies in the room explaining how to solve some basic questions. When the helpdesk is busy and there aren't many staff in there and more than one needs help you could direct them to the stickies in the mean time.
• Make sure some staff have access/contact with someone who have rights, maybe just a thread on the help desk where normal staff/ trialists can tell management what is wrong etc and why they need to come down (if they are available).
• Just a better attitude towards the help desk - not like some people saying that it is dead. You may make it dead for all we know.
• More planned events, do some official events - you say you are hitting your limit with vip, give furni out instead, it's better than having a slow night in the helpdesk with nothing to do.
• Make the helpdesk more allrounded, include Australian times, etc, get events more suited for them, because of the time they have to stop up until that might be why you do not get as many staff applying from Australia.

---------- Post added 11-11-2010 at 06:20 PM ----------

Gemma was SS for 9 months, just sayin'

I was weary at that comment, I couldn't remember if she was super staff, as I was thinking of Lindsey instead for some reason. Thanks for clearing it up, .

[immense]

The biggest problem in HxHD is trolls. Period.

has it been any different down the years? no. old spam used to troll. pleke and greco used to troll. now people troll. hasn't caused management to be awful before. when i was manager i told my staff to expect to be trolled and rise above it and ignore them. ignore them, it stops

[Chippiewill]

Also, @ChippieWill, why not? It's only fair. Did the management themselves move up the ladder? I think so. Should be same for everyone. They may know how it feels but they should know it's only fair and you must have patience to see any improvements being made.

Past trainee it's not promotion, it's allocation, I don't agree with it but it's what they appear to do.