Quick HxHD Question

[Chippiewill]

Well if they are like your bug reports than I don't blame them!

Could you address what I actually said rather than implying that bugs shouldn't be fixed.

[xxMATTGxx]

Could you address what I actually said rather than implying that bugs shouldn't be fixed.

Well what do you want, a Super Moderator to contact you each time you send a report in? Or them to contact you when they don't deal with something you've reported. I will also tag @brandon; as it will also be his decision in regards of that.

[Chippiewill]

Well what do you want, a Super Moderator to contact you each time you send a report in? Or them to contact you when they don't deal with something you've reported.

So it's sensible for a reply to a complaint but suddenly it's unfair and a waste of time for moderators to VM/PM me to say they've looked into the report?

[xxMATTGxx]

So it's sensible for a reply to a complaint but suddenly it's unfair and a waste of time for moderators to VM/PM me to say they've looked into the report?

The amount of reports is a lot greater than the amount of complaints we get.

[myke]

I'm afraid that I won't go into depth into what consequences a staff member faces, simply because it is clear that some of the various complaints I receive are sent in a malicious way, for example, I will notice that member A and B have fallen out... Member B is a staff member and suddenly everything member B does is PM'ed to me in a spiteful manner and it would be inappropriate for me to reply back to member A to say 'Thanks for your complaint, Member B has been sanctioned and is on his last warning' .. which would then continue to encourage the malicious misuse of reporting staff. However, I can assure you that all complaints are looked into and you can ask xxMGxx, he's often receiving CC's of PMs I send.

[Chippiewill]

The amount of reports is a lot greater than the amount of complaints we get.

Moderators can't spare 10 seconds?

[xxMATTGxx]

Moderators can't spare 10 seconds?

Depends on how many reported posts there is at a time. Now If if was built into the forum software or even a plugin now that would be sweet. I'm not a huge fan of the idea but will also need @brandon;'s views on that.

[sex]

Wow off topic much guys ;l
Sooo why is this suddenly an new rule that only one staff member enforces for her friends?

[Martin]

No way am I going to reply to every reported post saying it has been dealt with You can see for yourself when something has been dealt with since it will be edited etc when a super moderator/moderator gets round to it. All it will create is people replying back asking why it hasn't been dealt with and is generally a waste of time when there are sometimes a very large number of posts being reported (quite a few of which require no action). Its a moderators decision whether something breaks the rules at the end of the day, they get the decision, not the member. Unless its automated then I dont think we should reply every time we review a post report since you will see for yourself whether it has been dealt with or not, and would take a lot longer than 10 seconds in most cases explaining why something has/hasnot been dealt with. More important things to be doing to be honest.

In terms of HxHD, its a bit of a clouded area. I agree with what Matt has said in this thread really.

[CrazyLemurs]

Just a note to Martin's point
"get round to it"
Surely if there has to be time for moderation to get round to moderating, you need more staff, no? Not saying you're incompetent or anything , but it's nice to have such a core department as moderation running quickly without having to "get round to it".


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