Many changes needed

[GommeInc]

Habbox don't do meetings and haven't for a long long time, departments do reports to let their staff know how their performance is doing which they have always wanted and liked. In terms of AGM reports - That's only us suggesting improvements and what the department can do if a department is having a bad time. Otherwise it's mainly mentioned to them straight away via PM or a MSN chat like Mike has said.

The Wiki was created because Jin saw a need for one when he was looking at other wiki's and seen the quality of them. He then suggested the idea of HabboxWiki/HabboWiki and then it all started from there. You may not use it but it isn't a waste and ofters a lot of information to people who need it.

Also ChippieWill's post:

Titles are just titles at the end of the day. Doesn't mean they are worthless or anything like that. I suppose when you suggest changes like "Community Manager" that would be managing all community departments? So then for example the Events Manager will then become the Assistant Events Manager?

Aren't reports just another way of saying "We do not know what communication is?" Instead of writing reports, actually communicate with staff members and keep it up so that if a problem arises it's dealt with as soon as possible. You seem to partly do this already, but you may as well cut the reports nonsense completely as you do not need them. A fan site is meant to have a group of people interested in what they are doing and keeping up communication all the time, and if this goal succeeds then reports are not needed - unless you're purposely trying to make yourself seem more important than you actually are.

There wasn't an opening for a Wiki, perhaps in 2004 but not know. Anything outside the Habbo-sphere is useless information, Habbo have closed the doors that access fan sites and third-party information. It will never be popular, especially when it seems the Wiki is closed to the general editing public, completely ignoring why Wiki sites becomes popular - that anyone can edit. But that seems rather typical of Habbox, ignoring rather important details. If I read an article on, for example, the Sims Wikia or Nookipedia(?), I could edit it and it will appear or be read by a editor who will allow it or disallow it at their pleasure. People like to use Wiki sites to contribute if there is false or bias information (e.g. the Fansite page).

And you've over-complicated a simple hierarchy structure by chucking "assistant" in there for some unknown reason.

Show Hide Top Level Management

Top-level e.g. Owners and Senior Managers. Because Habbox Owners are uninterested, you can break top-level into two sub-levels - Owners at the top then General Manager.

Show Hide Middle-Managers

Then you get Middle-Managers which the Assistant Managers fit comfortably within. So Community Manager, Staff Manager, Content Manager etc

Show Hide First-Level Managers

Then you get First-Level Managers, people in charge of a group or department but report to a single middle manager when and if they need to. Under the Community Manager, you could have Forum Manager, Competition/Events etc. A Staff Manager is usually just a communication point or editor but have powers that keep them in the Middle. Content Manager would have under their line Trade Manager, Wiki Manager, Page Manager, News Manager etc.

It's really rather simple, the Assistant General Managers all have their own powers at present but the Assistant part makes them sound like the female dog to the General Manager, when this isn't entirely the case

[xxMATTGxx]

I'll reply back to it all fully in a couple of minutes just need to pop out but the wiki isn't closed off, you just need to create an account and you can then start editing away.

[GommeInc]

I'll reply back to it all fully in a couple of minutes just need to pop out but the wiki isn't closed off, you just need to create an account and you can then start editing away.

That's closed off. A real Wiki uses the guest system as it contains a heck of a lot of potential, gets people signing in and keeps interest. If people are coming on just for information then they are doing just that, there's little there to make them join the Habbox-sphere and get them involved with Habbox.

[xxMATTGxx]

That's closed off. A real Wiki uses the guest system as it contains a heck of a lot of potential, gets people signing in and keeps interest. If people are coming on just for information then they are doing just that, there's little there to make them join the Habbox-sphere and get them involved with Habbox.

If I remember correctly it wasn't always closed off we just had to do that due to the abuse. @Chippiewill; can explain better hopefully.

---------- Post added 29-10-2012 at 03:33 PM ----------

No reports aren't that. Reports are there to show statistics to each staff member to show them how well they have done for that month. Example:

How many graphics they have made
How many hours they did in the HxHD
How many events they have done

Then normally they have comments which can contain good and bad things. These normally help the staff members to keep having a good activity in that department and then can also encourage others to do more. Do you have another way in mind that can be done?

I put the Assistant in there because you somewhat mentioned it in your post but I may have read it incorrectly and got confused by what you meant.

Aren't reports just another way of saying "We do not know what communication is?" Instead of writing reports, actually communicate with staff members and keep it up so that if a problem arises it's dealt with as soon as possible. You seem to partly do this already, but you may as well cut the reports nonsense completely as you do not need them. A fan site is meant to have a group of people interested in what they are doing and keeping up communication all the time, and if this goal succeeds then reports are not needed - unless you're purposely trying to make yourself seem more important than you actually are.

There wasn't an opening for a Wiki, perhaps in 2004 but not know. Anything outside the Habbo-sphere is useless information, Habbo have closed the doors that access fan sites and third-party information. It will never be popular, especially when it seems the Wiki is closed to the general editing public, completely ignoring why Wiki sites becomes popular - that anyone can edit. But that seems rather typical of Habbox, ignoring rather important details. If I read an article on, for example, the Sims Wikia or Nookipedia(?), I could edit it and it will appear or be read by a editor who will allow it or disallow it at their pleasure. People like to use Wiki sites to contribute if there is false or bias information (e.g. the Fansite page).

And you've over-complicated a simple hierarchy structure by chucking "assistant" in there for some unknown reason.

Show Hide Top Level Management

Top-level e.g. Owners and Senior Managers. Because Habbox Owners are uninterested, you can break top-level into two sub-levels - Owners at the top then General Manager.

Show Hide Middle-Managers

Then you get Middle-Managers which the Assistant Managers fit comfortably within. So Community Manager, Staff Manager, Content Manager etc

Show Hide First-Level Managers

Then you get First-Level Managers, people in charge of a group or department but report to a single middle manager when and if they need to. Under the Community Manager, you could have Forum Manager, Competition/Events etc. A Staff Manager is usually just a communication point or editor but have powers that keep them in the Middle. Content Manager would have under their line Trade Manager, Wiki Manager, Page Manager, News Manager etc.

It's really rather simple, the Assistant General Managers all have their own powers at present but the Assistant part makes them sound like the female dog to the General Manager, when this isn't entirely the case

[FlyingJesus]

just get rid of AGMs and replace them with the titles "Content Manager", "Community Manager", "General Manager" etc. They're not AGMs, another thing which never made sense with Habbox as it over-complicates a simple hierarchy structure by adding worthless titles. Those who currently hold the x,y,z Manager titles could be reduced to "Assistant xyx Manager" or simply "Head Content Designer", for example, as that's all they boil down to.

I think AGM roles used to make sense when Hx was a bigger and busier community. Back then the Staff AGM was the one who disciplined, rewarded, encouraged, and loosely organised all of the staff and to whom the managers were answerable if they were being lax in making the tighter organisational decisions within their departments, but now it seems like their actual titles mean nothing at all and instead it's just 3 "super managers" who shepherd a group of managers when that shouldn't be necessary. Nowadays it certainly makes no sense to have as many management figures as there are, so yeah I agree there needs to be a major reshuffle and new laying out of what ones roles actually are

It's a shame that the Staff AGM role was essentially nerfed just because staff were complaining about being made to actually do the work they'd signed up to do - Hx has been going down in slow skips and lazy bounds ever since staff roles were made more lax as people use their "jobs" just as a status rather than actually being passionate about it.

[sex]

I agree, you could easy do with getting rid of Myke and just have mike and matt do everything because that seems what is it basicaly atm.... myke does perms and the odd warning lol

[GommeInc]

If I remember correctly it wasn't always closed off we just had to do that due to the abuse. @Chippiewill; can explain better hopefully.

---------- Post added 29-10-2012 at 03:33 PM ----------

No reports aren't that. Reports are there to show statistics to each staff member to show them how well they have done for that month. Example:

How many graphics they have made
How many hours they did in the HxHD
How many events they have done

Then normally they have comments which can contain good and bad things. These normally help the staff members to keep having a good activity in that department and then can also encourage others to do more. Do you have another way in mind that can be done? I know a lot of staff like their reports.

I put the Assistant in there because you somewhat mentioned it in your post but I may have read it incorrectly and got confused by what you meant.

Does your version of the Wiki system not have the Guest management system where they can edit Wiki pages, but the edits are not made active until a checker has evaluated the changes? Completely closing off the Wiki is just going to make you lose potential people interested in Habbo who may hold valuable information, and may then move on to joining other parts of Habbox.

It all seems a bit pointless telling people how many graphics they've churned out when it seems statistically valueless, consequential information they should individually be aware of. If they're doing good work just tell them and offer advice when and if they need it (providing hours worked seems more like you're going to harass them over how little they're on, when really it's on the value of the information given and individual merit, plus other environmental factors). Effective and continuous communication provides feedback immediately while a report just creates a you and them environment and is a waste of time when things should be done near on immediately, something that shouldn't exist on a fan site and barely should exist in an actual business. This is voluntary after all

[MKR&*42]

Does your version of the Wiki system not have the Guest management system where they can edit Wiki pages, but the edits are not made active until a checker has evaluated the changes? Completely closing off the Wiki is just going to make you lose potential people interested in Habbo who may hold valuable information, and may then move on to joining other parts of Habbox.

That used to be the case. We had to go through the list of changes made by non-staff and approve them, but for the life of me I cannot remember why it was disabled. I remember saying that it was faulty and then it sort of vanished/got removed I believe. This was a month or more ago.

[xxMATTGxx]

Does your version of the Wiki system not have the Guest management system where they can edit Wiki pages, but the edits are not made active until a checker has evaluated the changes? Completely closing off the Wiki is just going to make you lose people potential interested in Habbo who may hold valuable information, and may then move on to joining other parts of Habbox.

It all seems a bit pointless telling people how many graphics they've churned out when it seems statistically valueless, consequential information they should individually be aware of. If they're doing good work just tell them and offer advice when and if they need it (providing hours worked seems more like you're going to harass them over how little they're on, when really it's on the value of the information given and individual merit, plus other environmental factors). Effective and continuous communication provides feedback immediately while a report just creates a you and them environment and is a waste of time when things should be done near on immediately, something that shouldn't exist on a fan site and barely should exist in an actual business. This is voluntary after all

I do believe it does but It's been a while and I can't remember the reason why we took it off. So best way to see what Will has to say in regards of that.

I was giving you examples because nearly all the reports have a similar structure. So If I was a member of the events department I would get something like this:

xxMATTGxx
Total Events Held - 9
Events Booked - 10
Events Cancelled - 1
Events Missed -0

Comments:

*Good points and any improvements that could be made*

Targets

*Targets here, not used in all reports by using Events Department as an example*

I think it would be better to ask staff members if they like getting reports and seeing stats really.

[GommeInc]

I do believe it does but It's been a while and I can't remember the reason why we took it off. So best way to see what Will has to say in regards of that.

I was giving you examples because nearly all the reports have a similar structure. So If I was a member of the events department I would get something like this:



I think it would be better to ask staff members if they like getting reports and seeing stats really.

Hmm, that seems fine if reports are as simple as that. They seem a bit weird though, @Inseriousity. makes a point that they seem a bit repetitive. Would they need these reports if continual feedback is given, like after each event by discussing how it went well etc? That seems a better learning process than a report which might not show the exact details, and the benefits of having information fresh in your head will fizzle out over time if the report is a monthly thing

If staff like them then it's fine, but keeping up communication between those involved should be key than a report which is more about statistics and quality feedback.

That used to be the case. We had to go through the list of changes made by non-staff and approve them, but for the life of me I cannot remember why it was disabled. I remember saying that it was faulty and then it sort of vanished/got removed I believe. This was a month or more ago.

Has the Wiki been updated or is there any update to resolve the problem? It would be worth while to allow guest editing. Over time you could get rollback editors and have the system entirely open to guests, and the rollbackers can be on hand to revert any bad edits It works surprisingly well on Wikia sites and independent Wikis.