Full Habbox feedback woo

[Kardan]

It amazes me that events has always been an issue, when out of all the departments, events probably has the easiest job of them all...

[Samantha]

It's not just the community problem for events, it's also admin behind the scenes and how staff express themselves on the forum, we all noticed that the other week when a spam thread was made about one staff, and that didn't end well, it's likewise with ex staff too that didn't have the correct attitude on all platforms of Client and forum. Admin has picked up a little, but CNBs are still being posted too early in some cases and I am sick to death of the usual events. I like a few of them, but they're near enough all hosted too late at night.

Also, looking at the calendar how can you allow two of the same events together unless they're hosting together? Nice idea that you got older hosts back, but there's only 2 and although they were amazing in the department I would have also liked to see more effort and got a few older ones back - although you're going back in time for events yet Wired was introduced in 2010 so isn't that old enough. Although it's a good idea generally I think it could have been pushed more.

HabboxLive, I tuned out of last night as the DJ sounded like she was echoing all night, although it's not usually a regular occurrence, but out of those 158 hours how many were streaming? I don't mind, but I know you'll be stopping streaming during peak times. Also, if an international DJ was on air say 3am BST yet it was evening for them, would they be required to talk as it ay be peak for them? I like how the DJ is actually talking at the moment though to say many listeners will be getting ready for school/work etc.

Competitions @paramore; that's far from correct, I've noticed so many similar competitions and I even informed Ryan how there were 3 similar competitions in the space of 3 months, 2 of which were written by him and although it's changed a lot now, it's still happening although that can be sorted probably.

News I am finding is becoming more of a chore as the motivation isn't there as various factors behind the scenes occur that I never agree with, there is no commanding role in the department and I could probably get away with writing random sentences in my reports if I was still Head News Reporter as they don't get checked enough as I know Intersocial has errors in his reports, but of course no one checks them. I know we have a lack of staff at the moment, but a manager should be able to control 3/4 members of staff. I know a few of us do it, I have approximately 16 other staff in my department, with the help of Head Rare Values Reporters and Head Rare Values Furni Editors, not only that, but Rosy, Jade, Alex they all managed for ages and I believe assistants can also improve the department. Although News is an ok department it doesn't scream wow to me as it's generic and we're not usually the fastest one to report something. This isn't a dig, just my opinion as I am in the department so I do care and know.

Content, Wikia is not the best, they steal Habbox Rare Values. Content just needs motivation within it and it would improve my workload.

I've waffled on, oh well .

[Reality]

@Samanfa; hate burst yo' bubble Ryan is t the guy to speak to its now @.Cymru.;

[Chippiewill]

Just for the record, the Rare Values department are in no way responsible for the issues complained about in this thread. Its mostly come about from HotelUser rushing the V6 panel and making stupid decisions like deciding the release date and release value should be the date of the first value in the system and the first value in the system for the rare respectfully. One of the main reasons why V7 is taking so long is because I'm doing my best not to make some inflexible mistake that wastes everyone's time.

Wiki
Badly formatted, badly written, alright layout, still not really certain what the point of it is

To be quite brutally honest it's mismanaged. It doesn't matter if you get the point or not, many do, last time I checked the bandwidth graphs they've been growing month on month pretty consistently.

[Martin]

I'm going to reply to this thread properly tonight after work, however I just wanted to clear up a few things. Encouraging people to advertise is something we are currently working on. I cannot stress enough how many times we've mentioned this, but I think its one of those problems that has been around for a while and people have got into bad habits. Back when I first joined events in 2009 I remember we used to do this thing in an event where a 'screenshot' was taken and everyone in the room would shout out "habbox.com" "habboxforum.com" "habboxlive.com" etc. There used to be little updates posted on how an event went, and overall I think the community feel was just stronger. These days its an even harder job, in terms of a less interest in fansites in general and declining numbers across the board. Unfortunately solutions cannot be put into place overnight, but most of these problems are affecting multiple departments, and moreso the community in general as these days there just feels to be less of a community feel, and moreso groups. I think in some aspects skype is to blame for this, and it sounds totally weird but back then we didn't rely on all that so much, we bonded on the forum, we got involved with the community and we bonded on Habbo whilst in events/the helpdesk etc, but these days people just skype each other.

Last night was a prime example of how it can work, and how an event that late at night can attract a really good amount of visitors, and I've heard lots of advertising occurred during that event which is good. I just hope once we do get the members that they stick around.

Whilst I totally agree with you about the points you've raised, I think its fair to say that its a team effort all round. We have the majority of what we do with general management, and regularly talk to them about department updates and things concerning the department. Things are often mentioned to events staff, but does it get to the point where we need to remove people who don't advertise, don't interact enough etc? The prizes issue is a tricky one, as I don't see us growing a money tree anytime soon, and with quite a lot of members in the department it would be hard to fund prizes for them for so many events (Looking back at 2009 etc the amount of events isnt actually that different), however we currently have a system in place in which events organisers can 'earn' prizes such as credits and furniture by doing the things they should be doing within the department. This should help them fund better prizes and you should see that in action soon.


Basically, our site is stale and I guess if we had that shiny new site we were promised people would be proud and advertise it like the clappers, we need things that are unique and we need the idealogy that Habbox is a massive community full of lovely people, lots of things to win and general management and managers that get stuck in, get hosting events, hosting giveaways, making themselves prominent and leading by example. Improving staff morale comes to the forefront of this, and if there is no teamwork at the top, then it really reflects badly down the chain I feel.

I was going to go into more detail with each but since the only response from management I've had so far is essentially "no it's great" I don't imagine they'd do anything more for a bigger post I had assumed that it was just individual staff being the problem in most departments but seems like managers this generation just don't care enough to get anything done

I don't think any of us would say 'Its great' so im not sure who replied to you with that. Its clear there are a lot of problems at the moment, but a lot of these have cropped up in the past too. I think one of the main issues is that the whole feel of Habbox isn't really what it used to be, there is no motivation, there is no forward thinking and the majority of the staff spend their days complaining and arguing instead of setting an example and this itself kills the atmosphere, and just puts a negative light on things which could easily be turned into positive with a little constructive feedback (as you've done in this thread). I'm not sure if you read this, but just over a week ago I did promise that we would work on the whole advertising/interaction thing, and we are currently discussing it and we will be talking to Mike about it and seeing what he thinks.

It amazes me that events has always been an issue, when out of all the departments, events probably has the easiest job of them all...

I really wouldn't say that I think the people working on V7 have the easiest job of them all

[Chippiewill]

I think the people working on V7 have the easiest job of them all

*person and it's not.

[e5]

@e5; @FlyingJesus; not gonna lie I do agree with most of what FlyingJ has said HabboxLive really does need more in-client interaction and more forum commitment I know @Foregetfuhl; is working on this with the current DJs she has as when I left I felt in client was getting better, however it has slipped and you hardly see any of the DJs on client and doing competitions unless they are a head DJ having to do a competition every week which I feel can increase listeners not quickly but gradually!

E5: you don't seem to be able to take the feedback as you get defensive over a few things that have been said about other depts. you are a moderator therefore should be setting an example to the other forum members not throwing a tantrum or arguing to someone because of a little feedback that has been sent! At the end of the day it is feedback and anyone is allowed to express what they feel needs to be improve on, it can't always be a failure of a dept. someone needs to realize not everything will come of just say "oh yeah it's alright guys quality hasn't been great this month lets get it better for the next" what encouragement does that show from a manager of a dept linked with a fansite that is the oldest and largest running fansite and all you can say to your staff for targets is to improve for next month with no real issues why and no bullet pointed reasons as to why it failed last month and what the staff should be doing to improve it! The wiki page if FlyingJ wanted to update the pages the he would apply for that job wouldn't he? That's up to the content staff to do and I've seen from a few of the pages they aren't all great but they get a little info.

Ngl, I think this was a 100% accurate thread and should seriously be taken in to consideration. I know on the events forum there's been some serious speaking of quality etc just from standard staff how does that look on the managers? Does that mean they aren't doing their job properly? Not saying Alex Martin aren't but how does that look on the dept? And reflect on Habbox and the community?!

You obviously didn't read all my posts did you? I haven't gone defensive about what people say over other departments. I told FJ himself that I don't disagree I just wish he made more suggestions which is what we've argued about for the last 7 pages. What tantrum and I throwing? I'll say again: You obviously didn't read all my posts, did you? What does frustrate me is when I see replies like that.

Wiki: There is nothing wrong the the wiki, in a non-bias, non-defensive way. It's a very help site and the pages are well written. Maybe not all, but the majority are.

News: I agree with the integration to the forum; putting a short story in a thread on the forum and then linking to the full story on the site, this gets people reading news, as long as the short story is well written.

Moderation: I even opened up to the fact that I may have been one of the moderators he was criticising and I am more than happy to take any criticism if it comes my way. I also said things that the forum department was doing in terms of little events. If anyone thinks of other stuff that can be done - suggest it.

Events: An event last night was a prime example of a staff member not caring about their event, but that doesn't mean to say ALL event staff are like this. This was just a particularly bad one, and i'm sure it will be dealt with. A talk to all events staff, to advertise Habbox and to interact with players more should be drilled into them.

The other departments I haven't really paid much attention to so I don't have much to say on them. I was just asking that some ideas come with the critisism and FJ gave some in later posts, so I wasn't complaining and even said I was purposely being obtuse to spark replies and get reactions as to how members really feel, and it worked.

adios.

[lawrawrrr]

Okay I was going to stay out of this for multiple reasons but I just have to say that removing graphics is pretty much a non-option... and I think anyone who thinks it *is* an option might be a little bit mental. I've noticed that recently (last few months), graphics produced by the department are not always at 100% (no idea who made them though!) and may not look super professional gorgeous everyone loves them but in all honesty it's probably better than what most department managers can manage. On top of that it's stupid things, like badges, donator bars, buttons, stupid things which are easy for other people to do but would just take up time, so we take that off their mind.

If I'm missing something here, do enlighten me.

[Jazz]

With Habboxlive, I think that there should be some kind of mandatory server trial before they go onto the main server. When I tune in to DJ's and hear there mics crashing and buffering and lack of SAM skills and awful music (it happens), it makes me tune out. With the reform the whole department is having at the moment to trying and improve community moral and departmental activity, as well as implementing more measures to help the DJ's out and give the listeners something to listen to, rather than just a stream of music.

Streaming is good and bad. It keeps the radio online during non-peak hours, but people just stream for minimums. Which is annoying to say the least. I think there needs to be rules on streaming:

- No streaming a pre-booked slot
- No streaming during UK Peak Times, unless no-one can cover and cover has been checked properly (skype, forum, etc)
- Streaming only counts for 0.5 of a slot, etc.

The HxL community in general is going through a huge department overhaul to help boost it back, this won't happen overnight and theres a small chance it will make no difference, but we are trying. Its coming up to our busy time of year and we have actually come prepared for it!

[-:Undertaker:-]

The Wikipedia pages are well written in that the basics are there and we also have to remember that not everybody (even Content staff) will have the best of English skills that are expected on say the real world Wikipedia. As long as the basics are down on the Wiki, hopefully over time it will be improved and added on to - sometimes i'll browse and edit bits, or do entire new pages such as HHGS or the RV series I was writing and which i'll continue with over the next few months whenever I feel motivated by it.

I'd like to see the Wiki become more of a community thing and take some of the burden off the Content department - I suggested to Chris & Matt the other week that for example, department pages on the Wiki should become the responsibility of each department rather than having Sam and other having to trawl through the Announcements for every department. It makes sense - each department will be more motivated editing their own Wiki and keeping it up to date than a stranger will.

What else would I suggest? well, maybe Award badges and chunks of reputation should start being handed out for someone who completes a reasonable Wikipedia page. Open something like that up to the forum - 100 rep points & an Award page for each page completed. Whether people will take the challenge who knows, but at least there's an incentive to involve non-staff and get more pages finished/up.