
Yes
No
exactly, we get visitors out of it being a help desk, then maybe they might get intrested in habbox
If it was a lounge then only people who knew about habbox would go
We want to encourage people to ask questions and ask for help, not discourage them.
I never said we should discourage them.
They can still ask questions but not have to focus on asking people behind a desk.
Sebastian Vettel ~ Red Bull Racing
Kimi Raikkonen ~ WRC
Lol at another fact about help desk, i'm being threatened of "forum disciplinary action" because i reload in HxHD lols
Last edited by flatface; 08-04-2009 at 09:29 AM.
Yes and people who aren't help desk staff help aswell. I can't see the point of "Help Desk" staff, but I can see the point in room moderators. :eusa_wall
Sebastian Vettel ~ Red Bull Racing
Kimi Raikkonen ~ WRC
Is a name change really gonna benifit the dept as a whole?
Is there really any need?
Initially, I thought of making the entire place a lounge/help desk with no bar, just staff around to help out and chill out, making them integrate more with the desks.
Jaiisun convinced me to alter that a little bit and instead minimize the help desk portion, leaving it there but small.
I think the hybrid portion works better, and staff are absolutely necessary. Staff form the core of the popularity, people come in when staff are there. If it was solely a chill-out room with no staff, its popularity would fluctuate at best, but someone would need to get a bunch of friends together and intentionally go to HxHD for it to become popular.
With this, staff members are around and other single people drop by and can have a chat.
I also set the number at 12 for a reason, it stops the staff from getting too high and stopping staff being the only ones who attend. However having 6 staff is also unrealistic because these 6 staff won't always be online.
Not all 12 are online either, but i know there would be more of a chance for a greater amount of staff to be online at once, but 90% of the time the 12 staff members are online at the same time, so it doesnt make a huge difference.
One Reason why sometimes i dislike the helpdesk is the staff abuse there rights, i got told off and warned by a fellow staff member for saying "That guy is abusing a habbo bug/glitch" apparently i was harrasing him, i do not think i should of got warned for this, i know this is not the place to argue this but i just am making a valid point why some dont like the helpdesk, the staff need to be more relaxed, since now the helpdesk is so strict i need to double check what i say before i say anything incase i get in trouble by staff.
I Also think it should be made that super staff must get managements aproval if they want to ban someone as sometimes the super staff might not have a decent excuse and perhaps they think they can ban someone for anything because they think they have the power.
The One reason what is wrong with the helpdesk is staff being so power hungry (dont get me wrong not all are like this) just the few and im sure they know who they are.
Last edited by Richie; 08-04-2009 at 09:54 AM.
ofwgktadgaf
Last edited by Rock; 08-04-2009 at 09:53 AM.
Sebastian Vettel ~ Red Bull Racing
Kimi Raikkonen ~ WRC
Want to hide these adverts? Register an account for free!