Guardian System

[Agesilaus]

We don't know at this stage what happens after we vote. Something might happen to the Habbo. It may just get sent to the moderator for review. We don't know. We have to wait a bit longer for the answers for that one. That's best. =]

[atpeak]

@LucasAge

I was quite new aswell when scam busters was getting removed. But I heard that some trusted Habbo's (including some Hobbas) could log into a system (not sure if it was house keeping) and check a Habbo's trading and furni records and determine scammers and bust them lol. They then would return the furni using a tool to take the furni off the scammer and give it back to the rightful owner and then ban the scammer.

---------- Post added 26-07-2012 at 09:38 PM ----------

We don't know at this stage what happens after we vote. Something might happen to the Habbo. It may just get sent to the moderator for review. We don't know. We have to wait a bit longer for the answers for that one. That's best. =]

Replying to the quote. On the Habbo blog it says that guardians will have some low level powers to solve situations. Only Moderators and Staff will continue to have the exclusive remedial tools.

So the only tool I see that is "non-remedial" is Kick and Mute? :/

Also I don't think US laws allow for other habbos to see chat logs hence why the US hotel never really had hobbas. Thjs means that Guardians won't be allowed to ban habbos i would think

The only reason he named them "modernized Hobbas" is just a fad because the media is scutinizing everything and on the unmute website there was a huge demand for Hobbas to come back. The guardian system has nothing to do with the Hobbas and it was planned way before Ch4 and media got involved. He just renamed it hobba to make it look like hes listening.

[Agesilaus]

Also I don't think US laws allow for other habbos to see chat logs hence why the US hotel never really had hobbas. Thjs means that Guardians won't be allowed to ban habbos i would think.

I don't think that's the case. Moderators have Habbo accounts, should that mean they dont get to see chat logs? No, I think it is much more involved. If there is a law. I don't know anything about the laws regarding people reading chat logs in the U.S, a lot of this stuff about U.S law doesn't match up right. It would be good to see the actual written legislation from an official source.

The only reason he named them "modernized Hobbas" is just a fad because the media is scutinizing everything and on the unmute website there was a huge demand for Hobbas to come back. The guardian system has nothing to do with the Hobbas and it was planned way before Ch4 and media got involved. He just renamed it hobba to make it look like hes listening.

Actually, Paul said they were modernised Hobbas before the mute happened. And if you look at it, it is closer to Hobbas than anything else we have had. None of the other programs have allowed others to moderate a player. I also don't see any problem with Paul saying it is a modernised version of Hobbas anyway. From what we are seeing and hearing, it is in a lot of ways.

[Bob1]

I have to agree there. They must have done some sort of verification back in the day, a part from Habbo account record, because I would say all of the Hobbas I knew about definitely were over 18, I did hear some rumour about under age Hobbas, but it was very small and I don’t even know if it was true!

Yep, all Hobbas on all hotels (other than the alternate US system) underwent checks (same as all MODs did), for the UK it was a bog standard CRB. These were initially not always carried out through the London Office and that is where one, possibly two of the rumoured underage Hobbas sprang from, they were fairly quickly uncovered in each case I remember. After a point the office took more responsibility for apply for the CRB checks themselves rather than leaving it to the applicants (some would say that was just common sense but you know Sulake..) Currently with the outsourcing of moderation to Spanish call centre workers I'm not sure even the MODs are background checked so it's highly doubtful Guardians will need anything though I agree to be in a position with access to tools containing potentially sensitive information (whether names are included or not) you should submit to a check. I highlight an article about Facebook moderation to draw attention to the point I’m making here and below -

http://gawker.com/5885714/

http://www.telegraph.co.uk/technolog...-Facebook.html

I know the issues faced by Habbo moderators may be less violent in content but I imagine Sulake outsourcing as they do have a very similar issue, just no one has uncovered it yet. I kinda think the Gawker post highlights the issue of interpretation too which leads me to..

LOL big brother. How did you come to that? Did the images remind you?

The images are a bit aint they. In the sense that an audience will be watching a submitted conversation and voting as to whether you face "eviction" depending how they view your behaviour, personally, based on their own personal beliefs and views, as with the TV show people have different opinions. No matter what you say in life your opinions are affected by who you are so people will all see different circumstances differently, with Hobbas there were clear guidelines with Guardians I can see the vote system being very problematic, a vote system implies blurred boundaries open to interpretation.

US law does my head in, I'm sure it's not much more complicated than UK law but it gives me brain ache so I gave up trying to find issues, lol I knew there was one with the old Hobba system and it was to do with access to user data & it was explained by someone in one of the old "MUTE" or "GUARDIANS ANNOUNCED NOW" threads (or something like that) if someone wants to dredge it up

I'll go ahead and get down off my soapbox now lol...(this is why I stopped working in moderation before someone stoned me for ranting too much)

[Agesilaus]

The images are a bit aint they. In the sense that an audience will be watching a submitted conversation and voting as to whether you face "eviction" depending how they view your behaviour, personally, based on their own personal beliefs and views, as with the TV show people have different opinions. No matter what you say in life your opinions are affected by who you are so people will all see different circumstances differently, with Hobbas there were clear guidelines with Guardians I can see the vote system being very problematic, a vote system implies blurred boundaries open to interpretation.

US law does my head in, I'm sure it's not much more complicated than UK law but it gives me brain ache so I gave up trying to find issues, lol I knew there was one with the old Hobba system and it was to do with access to user data & it was explained by someone in one of the old "MUTE" or "GUARDIANS ANNOUNCED NOW" threads (or something like that) if someone wants to dredge it up

I'll go ahead and get down off my soapbox now lol...(this is why I stopped working in moderation before someone stoned me for ranting too much)

Yeah. the images have like black blank figures of Habbos with question marks in them, and it looks like we can see what they say in the bullying case but we wont be able to know what their real Habbo name is.

With the law thing, if people are saying that Hobbas were removed due to legal issues (it was actually for security issues and the growing popular (whatever the hell that means)), I don't see how that can happen, because according to what people are saying here, they were police vetted. Which would be in compliances with government legislation anyway. Also let's not bring in US law over UK, AU, CA or any other countries' laws. We all know Hobbas didn't work the same on the US hotel, like they did on the rest of them. Clearly the law wasn't an issue, and I am sure Sulake are considering legalities whenever it comes to something like this (despite recent situations of poor moderation, we have been telling them since they made all mods redundant and replaced them with non-English speaking staff that it is going to cause massive quality control problems).

[atpeak]

Yeah. the images have like black blank figures of Habbos with question marks in them, and it looks like we can see what they say in the bullying case but we wont be able to know what their real Habbo name is.

With the law thing, if people are saying that Hobbas were removed due to legal issues (it was actually for security issues and the growing popular (whatever the hell that means)), I don't see how that can happen, because according to what people are saying here, they were police vetted. Which would be in compliances with government legislation anyway. Also let's not bring in US law over UK, AU, CA or any other countries' laws. We all know Hobbas didn't work the same on the US hotel, like they did on the rest of them. Clearly the law wasn't an issue, and I am sure Sulake are considering legalities whenever it comes to something like this (despite recent situations of poor moderation, we have been telling them since they made all mods redundant and replaced them with non-English speaking staff that it is going to cause massive quality control problems).

Of course US law was the issue of Hobbas not having any real powers on the US hotel. The US law states that no one can have access to your records unless they are contracted to do so and employed by the company in a specific dept which meant that Habbo had to fork out more money into hiring more US mods and letting any age people become a "guide Hobba" in the US hotel.

Also I will show you an email that was sent confidentially to all the Hobbas of why the system was being removed. This was never meant to be public but a friend of a Hobba leaked it out.

---------- Post added 27-07-2012 at 04:29 PM ----------

Here is the email sent out to Hobbas in their last month of service

http://www.habboxforum.com/showthread.php?t=113491

It outlines the security and legal issues like @Bob1 said about CRB and vetting laws

*REMOVED*

Edited by Chris (Forum Moderator): Please do not ask for reputation!

[Agesilaus]

Of course US law was the issue of Hobbas not having any real powers on the US hotel. The US law states that no one can have access to your records unless they are contracted to do so and employed by the company in a specific dept which meant that Habbo had to fork out more money into hiring more US mods and letting any age people become a "guide Hobba" in the US hotel.

Also I will show you an email that was sent confidentially to all the Hobbas of why the system was being removed. This was never meant to be public but a friend of a Hobba leaked it out.

---------- Post added 27-07-2012 at 04:29 PM ----------

Here is the email sent out to Hobbas in their last month of service

http://www.habboxforum.com/showthread.php?t=113491

It outlines the security and legal issues like @Bob1 said about CRB and vetting laws

*REMOVED*

Edited by Chris (Forum Moderator): Please do not ask for reputation!

That's interesting. However, I still think there is more to this. Something is not right. I'm not saying it's fake, it's clearly true what was posted. I'm talking about behind the scenes...

So the question is how do you think we will review bullying cases without chat logs? I still believe that Guardians will get to see the chatlog provided with masked Habbo names. Just a guess though.

[atpeak]

That's interesting. However, I still think there is more to this. Something is not right. I'm not saying it's fake, it's clearly true what was posted. I'm talking about behind the scenes...

So the question is how do you think we will review bullying cases without chat logs? I still believe that Guardians will get to see the chatlog provided with masked Habbo names. Just a guess though.

Another issue was that it actually cost more to have hobbas than actual paid moderators

[Agesilaus]

Another issue was that it actually cost more to have hobbas than actual paid moderators

That's not what I meant. I meant legally speaking, sorry.

In regards to your point though, I do not believe it would have costed them more. Moderators constantly get paid. There would also be expenses for training in all areas they need to know, and in order to train someone these days and get them up to scratch, the costs involved are the equivalent to one employee's annual salary. The way Silver Hobbas were being interviewed and trained were by Super Hobbas, that were also volunteers. So it would have effectively costed them less money in that regard.

[e5]

Paul said 2 weeks around a week ago

Even though it's a little snippet, seems quite interesting I suppose. Not saying I agree/disagree with it, it just seems quite interesting haha. Any idea when it will be implemented or do you only know a very minor bit of it?