Habbox Help Desk SNQ Hosting

[Cerinacy$]

Why bother when you can simply prove it.

Well done, so this thread has stopped it from happening in the future, so the pathetic thread has achieved its purpose.

Because it's pathetic and petty lol?

It had achieved its purpose when I stated it had but yet you still reply.


Regards

[scottish]

Because it's pathetic and petty lol?

It had achieved its purpose when I stated it had but yet you still reply.


Regards

If it's pathetic and petty to post a screenshot then it's equally as pathetic and petty saying don't lie you weren't there...

There's nothing pathetic about it. It's proving a point.

It served its purpose pages ago but you continue to post crap saying it's pathetic. Feel free not to reply then I won't have to waste another 10 seconds replying.

[Kardan]

Disagree. There is virtually nothing else in their 'job' description and it's the one thing that requires actual interaction with community members.

The current batch of hxhd staff are the most docile, submissive and uninteresting lot I have ever seen... jeez, I thought ms.aquamarine was quiet... these guys are vegetables compared to her. When did the helpdesk change from being the community hub of habbox where everybody knew everybody to the habbox apprenticeship scheme where down-and-out 20somethings with mental capacities of potatoes sit behind a wall all day to prepare them for life in poundland?

pull your socks up hxhd or you're next on the chopping block.

also this xxzammyxx bird is an idiot, fire her.

I would agree with you if HxHD actually did implement their 'alternative' SNQ time - but since they haven't, it means some HxHD staff will have to wake up in the middle of the night to host, and that's not right.

- - - Updated - - -

And have I missed the post where @Empired; said what changes have been made to presumably the review system?

[Kyle]

The system doesn't need reviewing, it just wasn't put in place properly this week.

[Empired]

I would agree with you if HxHD actually did implement their 'alternative' SNQ time - but since they haven't, it means some HxHD staff will have to wake up in the middle of the night to host, and that's not right.

- - - Updated - - -

And have I missed the post where @Empired; said what changes have been made to presumably the review system?

Posted in the HxHD Staff Forums earlier:

I think we've all heard that tonight (now last night) didn't go too smoothly and that was my fault for not really taking on board what the questions were for certain reasons, but I think SNQ's been needing some help for a while so now is the perfect time to get things straight again!

The new procedure for SNQ:
Send your questions via Private Message to me (Empired) and the seniors (Cassiieee and zebbadi) by Thursday at the latest. The seniors and I will then review your questions and we will correct them and send them back to you by noon (BST) on Saturday.

Notes:
-If you don't or can't get your questions to us by the end of Thursday, we will not accept them. We will always have a set of questions written by me on standby, and will simply use those instead. This means you can only get half an hour added to your time as you didn't write the questions!
-You can write a maximum of two questions on one subject. E.g no more than two "How old is *name of person*?" questions, no more than two history questions, etc.

[Kardan]

Good job Have the seniors always been PMed the questions or is that a new change?

[Empired]

Good job Have the seniors always been PMed the questions or is that a new change?

It's a change starting this week

[Kardan]

Looking forward to next week's SNQ

[Kyle]

I thought seniors always had to review the Qs

[Ms.Aquamarine]

If no HxHD staff member was able to host SNQ, when I was manager I'd go ahead and host it if I was able to. If I couldn't, then I asked the General Manager (Matt) and Community Manager (who was Michael at the time). Also for the periods where I had assistants (Kirst & Harriet) they were also happy to host too when they could.


A host's SNQ questions were checked and corrections were PM'd to HxHD management and General Management (GM & CM mainly). I also sent the questions to the SNQ host's senior leaders or senior group. This was so if the manager(s) didn't catch a mistake there would be someone else who would spot it. If this isn't done anymore, please do return it because it's very helpful.

Edit - Just saw the post. Good it's coming back!

@Kyle; In 2011 when I first started HxHD management to early 2012, I was down and not as responsive due to other users who were quite rude and put me down, but when I got encouragement and confidence, after those first few months I learned to prove and show other people what I could do and to try my best as manager. So nope, after that I stopped being 'quiet' and sad and got right into action by communicating with others in HxHD more, having one-on-one time with my staff if they had any issues, not being afraid to step into feedback and express my views on a subject and reply to others, and much more . I'm happy with how I improved myself during my time as manager - it taught me a good amount of things. There are things I wish I could have done more in HxHD and there are things I'm glad I did for HxHD, but what was most important to me was when my staff were happy and comfortable I definitely was too.