Why do so many threads in Feedback get closed?

[-:Undertaker:-]

To be fair with this whole issue concerning feedback; I myself posted a simple thread not long ago asking when the new site was being put up as I had been accused of laziness and thus fired for it, so I enquired as to why a new site was taking too long and why action wasn't being taken with general management in the same way it was with me (I look on Habbox.com today and the new site is still not there). But my threads were closed one after another and I was barred from feedback despite breaking no forum rules - just like under MAD when I was banned under a 'rule' that did not exist. I agree with Robbie, if feedback that management do not like isn't going to be allowed - then whats the point in a feedback forum? the pretence?

Those of us who remember times under MAD will remember the bad atmosphere that was created when threads were closed for simply being critical of MAD, not to mention people banned/cautioned for no reasons other than having the nerve to question MAD/his management team over their management style.

The members who were banned for giving feedback should be unbanned, and if not - then close the feedback forum as it serves no purpose.

[beth]

why is habbox so hostile right now? good lord. i understand both sides of the story; yes, users have no right to constantly question admin on their policies, you wouldn't do it to (for example) yr headteacher or yr boss irl. but i also see that admin are talking to users in a hostile way.

it's like a warzone.

[Chippiewill]

it's like a warzone.

Bring our habbox soldiers home!

why is habbox so hostile right now? good lord. i understand both sides of the story; yes, users have no right to constantly question admin on their policies, you wouldn't do it to (for example) yr headteacher or yr boss irl. but i also see that admin are talking to users in a hostile way.

I'd describe it more like the relationship between a store manager and a shopper, although, couldn't you say this entire forum is basically for questioning policies which makes it a far different dynamic to any thing in the real world. If you're asking for feedback not all of it will be positive and it would be a bad thing if only positive things were allowed.

[benjamin]

why is habbox so hostile right now? good lord. i understand both sides of the story; yes, users have no right to constantly question admin on their policies, you wouldn't do it to (for example) yr headteacher or yr boss irl. but i also see that admin are talking to users in a hostile way.

it's like a warzone.

bring back 06, when all there was, was love and spam.

[beth]

bring back 06, when all there was, was love and spam.

oh babe, if only. if only.

[Slowpoke]

bring back 06, when all there was, was love and spam.

Ben, your memory seems to be foggy

[benjamin]

Ben, your memory seems to be foggy

quite aware, but please don't ruin my moment miss the old days.

edit: anyway - at least the arguments were fun back then.

[nvrspk4]

I agree with a fair amount you say, but without trying to cause arguments, you normally seem like you own the website. You own the same amount of Habbox as Chippiewill.

However, you are technically the Assistant General Manager of Staff. I believe you are sometimes to powerful and speak too people as if you are bigger than them. Obviously you are agm of staff, but I don't think users that argue with you are always the ones to blame (well take the entire blame anyway).

Again, I am not doubting your skills to be a agm, but I am pointing out you do not actually OWN any of habbox

Oli, I never questioned what your job role is, I just think you sometimes talk for other members of staff when it isn't your role to do so.

ON THE OTHER HAND; it is superb that you do actually reply to feedback threads, and giving you credit it, you are exceptionally good at answering threads quickly

I disagree with the "own" comment, you don't have to own any part of Habbox to have the power to speak on Habbox's behalf. As the AGM Staff he has the authority to speak on behalf of pretty much any departmental manager, and on behalf of Matt and Jin if they give him authority to do so.

As a member of the General Management team, he does get a larger say in how Habbox is run and what Habbox will do than members do, it's just fact. I'm not sure why the lack of ownership is as big of an issue.

As far as the hostile tone, I think he's done a pretty good job of remaining civil, all things considered. You also have to remember that the general comments get hurled his and Matt's way most of the time, and sometimes it gets frustrating when members become a little too entitled and try to talk down. Not that it's a reason to lose your cool, and I don't think Oli has, but it does often result in your posts becoming a little more curt than they would otherwise

Threads get closed because management don't like being disagreed with and ram their points down your throat and lock the thread and any threads on the same subject because they don't want to be proven wrong. Of course, GM aren't going to say that.

This thread is still open...

I never got why Oli is the one who replies, I know Matt is often busy but it'd be great, as the GM if he could be a little more active. That way he won't get 'out of touch' as it were, not that he is at the moment though.

Traditionally the AGM (Staff) has been the one that replies the most in feedback, as the AGM (Staff) is essentially the second-in-command. I replied a lot in feedback during my time as GM, though honestly that was simply because I was AGM (Staff) for a very long time so it was just a matter of habit for me to respond to feedback threads (as you can see, I've yet to break the habit ) However, it is not unusual for the AGM (Staff) to take care of the majority of the Feedback.

[AgnesIO]

I disagree with the "own" comment, you don't have to own any part of Habbox to have the power to speak on Habbox's behalf. As the AGM Staff he has the authority to speak on behalf of pretty much any departmental manager, and on behalf of Matt and Jin if they give him authority to do so.

As a member of the General Management team, he does get a larger say in how Habbox is run and what Habbox will do than members do, it's just fact. I'm not sure why the lack of ownership is as big of an issue.

As far as the hostile tone, I think he's done a pretty good job of remaining civil, all things considered. You also have to remember that the general comments get hurled his and Matt's way most of the time, and sometimes it gets frustrating when members become a little too entitled and try to talk down. Not that it's a reason to lose your cool, and I don't think Oli has, but it does often result in your posts becoming a little more curt than they would otherwise



This thread is still open...



Traditionally the AGM (Staff) has been the one that replies the most in feedback, as the AGM (Staff) is essentially the second-in-command. I replied a lot in feedback during my time as GM, though honestly that was simply because I was AGM (Staff) for a very long time so it was just a matter of habit for me to respond to feedback threads (as you can see, I've yet to break the habit ) However, it is not unusual for the AGM (Staff) to take care of the majority of the Feedback.

I think you misunderstood. I was simply pointing it out as Oli said to Chippiewill he doesn't own Habbox, so I just pointed out neither does Oli! I wasn't planning on saying anymore than that!

Also, AGM (Staff) isn't a very old role though is it? I swear the four extra agms only came in at the end of 09??

[nvrspk4]

I think you misunderstood. I was simply pointing it out as Oli said to Chippiewill he doesn't own Habbox, so I just pointed out neither does Oli! I wasn't planning on saying anymore than that!

Also, AGM (Staff) isn't a very old role though is it? I swear the four extra agms only came in at the end of 09??

You're right I should have read it more thoroughly, my apologies. So now with a better understanding, I think Oli was using it as a sort of colloquialism (I had a better word, can't think of it) so when he said own, he meant "you think you own the place" as in "you think you're top dog, you give the orders, etc.". In which case, Oli is certainly more of a top dog as far as the running of Habbox, though obviously Matt and Jin are top dogs

Also, not really. For a long time the job was called "Assistant General Manager + Staff Editor". I got the job in February of 2007 (http://www.habboxforum.com/showthrea...eneral+Manager) and Smiddy had the job before me, I can't seem to find the exact thread though. I believe he became Staff Editor in January of 06, but it should also be noted that the active replying to feedback by General Management didn't really start till '07-'08, so for as long as the General Management has been consistently replying to Feedback (for a long time you heard nothing from management, few realize how good you have it ) the AGM (Staff) has done a lot of the replies.