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Shoe
11-05-2011, 01:23 PM
I was a member but the membership has just ran out, this may seam really stupid but...

I go onto the website where you renew your membership, i want to pay by debit card.

It gives me the option of credit card but further down this page it say: Pay by Credit or Debit card.

I enter all the details for the debit card but it says its not a real card :/ any ideas ??

Triz
11-05-2011, 01:31 PM
Does it say "Its not a real card"
Would help if you gave us exactly what it says.

Also try doing it again and making 100% sure that you typed everything in correctly, and the type of card. ie.. visa etc..

Shoe
11-05-2011, 01:35 PM
it says the card is not valid...

i have tried like 7 times ? do you think it could be something wrong with the acutal card im trying to use ?

Oleh
11-05-2011, 02:02 PM
What card are you using? are you sure you're selecting the right one?

Kyle
11-05-2011, 03:26 PM
My advice would be to contact the runescape billing team as they're the experts on this sort of issue. Their email address is [email protected]

If all else fails you could link your debit card to a paypal account and pay that way.

Shoe
11-05-2011, 03:36 PM
sorted it guys, :) mum rang the bank and there was something wrong with the card :P all sorted now tho :D

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