Few months later, i'll take your prize back

[Michael]

Right a few months ago I was one of the winners of the Movie Trailer winners 2011. My prize was a badge, a bundle of furni and my winning video on my homepage. So I got given all my prizes, until today when I checked my homepage and my winning video had been removed. I don't see why they have basically taken my prize back without any other compensation, nor any warning. But for what have they removed it? I've sent a habbo request into customer support and now waiting for a reply.

[Aidenn]

Well that is absolutely appalling in my opinion, hopefully customer services manage to give you a better answer to why this happen.

Unlucky.

[Jordan]

It may of been an accident, or maybe you've done something (no im not saying you have) Though I can not see them giving it back though :P and why would you get compensation? it's only a video on a homepage.

though secretly habbo haven't removed any videos when they should of :P

[Mathew]

I remember reading that you'd only have the video on your homepage for a certain number of months before they took it away. Well, that was for one specific competition... I can't remember which! :P But yeah, if you still have the badge and furni then it's not bad really is it?.. :P

[Michael]

But everyone else who won the competition still has the video on their page. The article also did not say anything about a certain amount of months.

[Mathew]

Oh I see, that's quite odd then! :O

[Zeptis]

It might have been that the video on the homepage was only a temporary thing but its not a big deak, but i see why your mad

[Lukeg92]

It did say that you would only keep your video for a certain amount of months.

[Jordan]

It did say that you would only keep your video for a certain amount of months.

It actually doesn't say that in the Trailer articles. Though it does say it in the Freeze Winners and some others.

[Michael]

Yeh, I reread the articles and it says nothing about a certain amount of months. Its been about 3 months since I got the video on my page.

[Cornelius]

I think it can be because someone reported it and MOD's removed it without them knowing it was comp related.
Happened to a lot of people, but they eventually got it back :p

[Narnat,]

How odd! I'm rather interested in what they have to say!?!

[karter]

Yep. It happened to many people. Just contact with the Habbo Help.

[orientalframe?]

Rather odd, love to know what their reply is to this.

[Catzsy]

I won something in the 'habbo fashion week' as part of the Habbox team and didn't get my prize as they called me
zsy ( :S) in the list. I sent all the details via support and they wrote back asking me to send them all the details so I gave up. Not worth the time or the hassle. :P

[Mark]

Heard anything back from Habbo?

[Michael]

Zamros, May-28 08:49 (PDT):
Hello,

Thank you for contacting Habbo and for your feedback.

We have forwarded your query to the relevant department for investigations. Should we require more information, we shall refer to you again.

Yours,

Habbo.com Customer Support

[ROT]

lol staff r useless y bother trying

[e5]

Although unfair, I've read somewhere in the T&C's that they can do anything without prior warning.