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View Full Version : Virgin Media Cable internet issues.



Jack!
29-12-2011, 02:30 PM
Basically, over the last few days I have had a problem with my internet lagging out (Seems like its having a heart attack :rolleyes: ) But basically, I can try and run the online virgin equipment diagnostics and everything comes back fine, but I am having incredibly low speeds, and I keep having an issue with the DNS 'Dropping' out, I can be on the internet fine, and them BAM DNS Server cannot be found, and then I get the little notification saying internet connectivity issues, I have to go downstairs, and reboot the router and wireless for it to work.

but, say I try to run Teamspeak and say, a basic online game, like SAMP, It run fine for say, 2 mins, then it all lags out and I loose connection until I reboot.

Was fine a few days ago, now its doing this, Any suggestions?

Tried ringing virgin, getting to the on hold point, then after 10mins I get cut off, tried the online diagnostics, says everything is fine, so I get the feeling the phone support will just say everything is fine our end.

xxMATTGxx
29-12-2011, 02:37 PM
You can try other DNS servers I believe, for example: http://code.google.com/speed/public-dns/ and see if that fixes your DNS dropping out. I would also suggest you post on their forums which can be located at: http://community.virginmedia.com/ as most of the time you can get better replies and able to get some help if needed.

Jack!
29-12-2011, 02:43 PM
You can try other DNS servers I believe, for example: http://code.google.com/speed/public-dns/ and see if that fixes your DNS dropping out. I would also suggest you post on their forums which can be located at: http://community.virginmedia.com/ as most of the time you can get better replies and able to get some help if needed.

I was going to, got bored of waiting for it to loads, least habbox is fairly fast because its cached.

As for the DNS, can't believe I've never used a public DNS Before, but how the hell do I change it?

Jack!
29-12-2011, 03:39 PM
Just posted on the VM Forums, seem quite a few people are having the same issue today.

Recursion
29-12-2011, 04:55 PM
I was going to, got bored of waiting for it to loads, least habbox is fairly fast because its cached.

As for the DNS, can't believe I've never used a public DNS Before, but how the hell do I change it?

XP:http://www.mediacollege.com/computer/network/dns.html

(http://www.mediacollege.com/computer/network/dns.html)Vista/7:http://www.thewindowsclub.com/how-to-change-dns-settings-in-windows-7-vista

(http://www.thewindowsclub.com/how-to-change-dns-settings-in-windows-7-vista)Set the primary to 8.8.8.8 and secondary to 8.8.4.4.

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