INACTIVE EMAIL

[puffhi]

Basically, I log in with my correct email and password, then a box comes up which says:
"There's a problem with your email

[my email] is marked as inactive.

Why?
* Does your email address exist?
* Have you blocked all communication from us?
* Have you marked Habbo emails as spam/junk?
* Is your email inbox full?
Re-activate your email or enter a new email address: [my email]"

My email does exist.
I've already checked who I've blocked from sending me emails, I haven't blocked anyone.
I haven't marked Habbo emails as spam.
My inbox is empty.


Even when I press "send activation email" I do not recieve an email. I can't even change my email address. it'll stay on that exact page, and I'm unable to do anything until I activate my email address.I have tried speaking to the elp tool but no response is given .I have over 200 c on that account .

[Kyle]

hotmail and yahoo have a history of losing activation/password reset emails regardless of whether you've blocked or allowed emails from habbo. What do you mean you can't change your email address? Just enter a new one when it asks you to?

[LoveToStack]

What do you mean you can't change your email address? Just enter a new one when it asks you to?

If I remember correctly you can't change you're email address without accepting a confirmation email sent to your current email address confirming that you do in fact want to change it.

You could likely change it through the help tool if you can remember the answers to your security questions or something.

[lovlygirl34]

Im having exactly the same problem, I tried logging in yesterday and it said my account it inactive, which it is not, and so I entered a new email address, and tried 3 different emails and it just kept refreshing the page and not progress, and when i pressed maybe later, it would still pop up, and everytime i would go to Habbo it would pop up, so I deleted my history and tried again. Still happpening! It's my habbo account of over 6 years and I can't even access it after not being on for less than a month!

[FlyCoder]

Yup Same with Me i Replyed to the Help Tool and there has bin No Reply since im confused and i want my habbo account back

---------- Post added 01-04-2013 at 09:55 PM ----------

And i wasnt on for a week and It Still HAppened to me :l

[steamyxo]

ok same thing with me but, i click send activation, then i wait on the page a while and another message coems up sayin your email is now marked as unactive , and theres a button u click under it, when u click it it takes u to ur habbo thing,

[USER132]

ive got the same problem
http://www.habboxforum.com/showthread.php?t=774110&p=7864055#post7864055

[puffhi]

the Habbo help tool is useless , i feel we deserve a refund and this is happening to us though no fault of our own.There is NO support given to us and we are left to face their problem on our own .The page just refreshes and no email is sent , this is very frustrating.I have tried contacting the moderators and the same stupid AUTOMATED response is given.
any other ideas how to fix this?

[lowamc07]

WE NEED TO WORK TOGETHER AND FIGHT TOGETHER ! ROAR! no seriously i need help too.. i send a request on help tool and it sends me an email about what i need to add and then when i click it, they send me to habbo.com. There is no other way until someone has tried everything. Does Habbo have a number? so we can call?

[puffhi]

there is no number , this help we get is outstanding

[lowamc07]

then what do we do?

[puffhi]

thats the reason i came here , i have no idea how to contact them or anything

[tofuchip]

I have the same problem :(

[lowamc07]

My friend hasn't been on for 2years and i haven't been on for a year and he still is able to log on..

[Michael]

This seems like a big problem for a lot of users, hopefully it will be resolved soon. There isn't much you can do except try and send a message into help.habbo.com over and over.

[FlyCoder]

Ok So We all Have this Lets work Together Lets All Try Something Different Or See If were Able to Contact Someone that Knows how to do it or That is a Moderator so he can reset are id because this is getting Outstanding and im sure there will be a fix in the Future but im sure nobody wants to wait that long So Whos With me on Trying Something Different and trying to get a Mod or Something else.

Once u have found a mod or someone who has Accomplished a way to get through this ask them all the question's to get through it And take notes so we exactly Know wat to do because like i said We cant wait long enough for them to take this problem out.

Who's With me!

[lowamc07]

Too much work^

---------- Post added 02-04-2013 at 08:28 PM ----------

I'm joking, this error is the latest we just need someone to aware a high admin so he can fix this.

[puffhi]

How can we find a admin?

[lowamc07]

spam.. we spam...

[jakey,,]

to overcome this exploit follow these simple steps:

1) logon with your email and pw and let that activation pop-up come up.
2) click the url bar and enter this https://www.habbo.com/identity/email ( has to be the same webpage or new tab )
3) enter the new email you want to move the ID too
4) go to the email you put in and activate the email you get
5) clear your cache and cookies
6) login with the new email and password

problem solved :)

[FlyCoder]

Sorry But that Didnt Work for me i dont get wat u ment?
Do u Got Skype or Teamviewer to stepp me through this process mabey make a youtube video

[jakey,,]

Sorry But that Didnt Work for me i dont get wat u ment?
Do u Got Skype or Teamviewer to stepp me through this process mabey make a youtube video

private message me your skype i'll help you

[jakey,,]

http://www.habboxforum.com/showthread.php?t=774178&p=7864879 (http://www.habboxforum.com/showthread.php?t=774178&p=7864879#post7864879) i kind of left two details out guys fixed his account for him :p

[lowamc07]

Yep, works for me. Guys if you need help Skype me lowamc07. i've worked it all out