View Full Version : Is Costumer Support Agent 'Kate' KitchenNinjette?
KetchupLover
24-06-2014, 10:15 PM
I already confirmed from Habbo Staff WaltzMatilda that one one person handles the costumer supports which is a joke in itself. However, the last person to be handling reports especially sensitive cases such as payment issues and ban should be an in-client staff due to issues of bias and being unable to be impartial. KitchenNinjette on many occasions has shown favoritism is specific users even go as far to discredit anybody who dare reports a fansite rep. I don't know if you guys feel the same way but they shouldnt have one person dealing with costumer support and it damn well shouldnt be in-client staff. :S
at the end of each ticket it has their name
and a motto under it, its their habbo motto
search their names till u find whos matches it
.:TaylorSwift:
25-06-2014, 08:00 AM
'Kate' KitchenNinjette? IF THIS IS THE GIRL IN CUSTOMER SUPPORT PLEASE TELL HER FRIEND ME #BringBackTaysCoins
I've been waiting for ages on a reply to my ticket about buying coins and Kate is the one who's supposedly 'investigating' what went wrong. What is Waltz's name?
IWishIWasCool
25-06-2014, 08:10 AM
I love manipulating the help tool, I've gotten 3 name changes on 3 different accounts because I copied and pasted a bully story from a website.
PROFESSIONAL?? I THINK NOT!
iBlueBox
25-06-2014, 08:39 AM
I think I've heard once that it is.
Chrisbud1
25-06-2014, 11:36 AM
I love manipulating the help tool, I've gotten 3 name changes on 3 different accounts because I copied and pasted a bully story from a website.
PROFESSIONAL?? I THINK NOT!
OMG I want a name change soo bad. please tell me how!!!
Michael
26-06-2014, 10:52 AM
I thought it was Waltz.
Plebings
26-06-2014, 05:58 PM
i got a reply from someone called daniel recently on a request if that makes a difference.
Meanies
26-06-2014, 06:07 PM
The only person I've had lately is Alexander and it's always the same automatic response not even reading what I've said
Hidden
26-06-2014, 07:49 PM
Customer support aren't client staff, there used to be some but it backfired on them if they never lifted the bans etc which is why they stopped it. If staff are informed about serious tickets they pass them down to the correct people through staff chats.
IWishIWasCool
27-06-2014, 09:15 AM
Customer support aren't client staff, there used to be some but it backfired on them if they never lifted the bans etc which is why they stopped it. If staff are informed about serious tickets they pass them down to the correct people through staff chats.
Customer Support do have client staff working both sectors.
I really don't understand why they've not sorted out the support, it's been horrific for as long as I can remember
The only person I've had lately is Alexander and it's always the same automatic response not even reading what I've said
Sounds about right :P
Tyrell
27-06-2014, 01:05 PM
I really don't understand why they've not sorted out the support, it's been horrific for as long as I can remember
Right? I've been waiting for a response for two months now. It took me a further two months to even be assigned to a member of staff.
Hidden
27-06-2014, 01:23 PM
Customer Support do have client staff working both sectors.
Minor staff possibly, but not main staff due to what I said.
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