I already confirmed from Habbo Staff WaltzMatilda that one one person handles the costumer supports which is a joke in itself. However, the last person to be handling reports especially sensitive cases such as payment issues and ban should be an in-client staff due to issues of bias and being unable to be impartial. KitchenNinjette on many occasions has shown favoritism is specific users even go as far to discredit anybody who dare reports a fansite rep. I don't know if you guys feel the same way but they shouldnt have one person dealing with costumer support and it damn well shouldnt be in-client staff. :S





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