PayPal and eBay issue

Hey,

I bought something on eBay a week or two ago, and after wondering why no item had turned up, I checked eBay to find that the seller had closed their eBay account.

I filed a PayPal dispute for Item Not Recieved, stating that the user closed their account, which was immediately changed to a claim because the seller was "unable to respond at this time".

Yesterday they provided PayPal with a tracking number, and today an empty envelope which had been sent Special Delivery turned up at my house, with the same tracking number that the seller provided PayPal.

What do I do next? I am worried that PayPal is going to rule in the sellers favour as they have provided a tracking number, and the item was quite expensive and it was a present for my sisters birthday and I have had to borrow the money off my parents to buy another off a different seller because of this.

Thanks and +rep for help :)

Continue with the paypal claim/dispute, and then if that fails report it to eBay.

I'm sure paypal say they have a pot of money aside for things like this, so the person losing out on money gets it back.

So as ROBB1EG says, continue your claim and if it fails send a message to Ebay. Im sure that ebay can find out what has happened with his account (when it closed, etc) so surely you'll get your money back.

Good luck anyway :)

May I ask what the item was?

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Originally Posted by Deak

I'm sure paypal say they have a pot of money aside for things like this, so the person losing out on money gets it back.

So as ROBB1EG says, continue your claim and if it fails send a message to Ebay. Im sure that ebay can find out what has happened with his account (when it closed, etc) so surely you'll get your money back.

Good luck anyway :)

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Thanks

Quote:

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Originally Posted by Hollyoaks

May I ask what the item was?

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Graphics tablet.

Quote:

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Originally Posted by Robbie

Thanks



Graphics tablet.

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The simple logical thing to do would be to take a photo of the envelope and post it on the dispute stating that there is no way that the Graphics Tablet can fit in an envelope.

As Deak said - eBay will be able to find out what happened. If your claim to PP falls through (although it's very bad if it does - especially now you have evidence) message eBay and they can find out the dudes details and track them down seeing as they used details to sign up ect.