HxHD Staff Ranks 2

Quote:

---

Originally Posted by ItsSharon

Your still doing it shar xD your job is to help people, in a desk. That's the purpose of your job so I don't get how your all still saying you don't have enough to do when your jobs to help people with Habbo related things.

---

As I have previously state Shazzy, yes the SS are there to help people with habbo related problems but with these extra duties we get to help out Ben and David while they take care of things such as the number of PMs they get in a day.

Quote:

---

Originally Posted by Nicola

Can I ask, what do the other 3 members of SS get to do then?

---

We're staff SS and we basically monitor the normal staff and trialists activity and give feedback to Ben and David.

@Oli I think bringing back team leaders wouldn't be such a bad idea as the duty of the Staff SS is basically the same of what the tasks of the team leaders were.

Then again when I had Team Leaders I did have 40 members of staff :P

I have complete intentions of resurrecting the team leader position.

But right now I have class.

What the hell? Roles were scrapped because they weren't needed. People don't need help any more and when they do the staff struggle to help anyway because they know nothing about Habbo. The staffing in this department is in a bad shape imo, you need about 4 super staff, 6 normal staff who go in there for hours every day. It's not that hard to find. Management aren't even in there daily. If me and Oli weren't in there daily when we were management we woulda been told to get in there more.

Regarding the hxhd I wana know why staff have their own little 'area'? If non staff aren't aloud behind the desk I think staff should be aloud outside the staff area ;) (This is a joke before any1 srsly stupid replys quoting this). But really I don't understand why there is a staff area, is it to make staff feel privileged that they are in the 'VIP area'? I honestly don't know why they need to be behind a bar to help users, maybe its a comfort thing? lol

I say scrap the staff area and just have the room open for everyone, we are playing habbo in the 21st century. You guise its time for changes lolol


my question

Why is there an area just for staff?


OT:

Staff ranks changed? it was fine with trialists, normal staff, super staff then management.

Quote:

---

Originally Posted by immense

If me and Oli weren't in there daily when we were management we woulda been told to get in there more.

---

true that.

I think HxHD has perfect scope to expand again though now Habbo has merged, I dont think getting 10 staff who go in for hours every day is possible anymore like it has been in the past.

If it was to expand again to the levels of 2006-2007 it'd need to be done carefully. I created the Team Leader system and it only worked under precise Management, and only a couple of Managers after me managed to do it.

Also, David I don't mean to sound rude but some of your comments are confusing me - "I have complete intentions of ressurecting the team leader system" and the other day you said "my staff" - I thought you were the Assistant Help Desk Manager, I'm interested in hearing Ben's views here.

Quote:

---

Originally Posted by Richie

I say scrap the staff area and just have the room open for everyone, we are playing habbo in the 21st century. You guise its time for changes lolol

---

It's really puzzling. They modernised (scrapped TL / made it simpler etc) because it was failing. These changes made the difference and it is doing well again because it's doing well they've decided to expand (fair enough) but they're going back to the same thing that made it fail :S

Quote:

---

Originally Posted by immense

What the hell? Roles were scrapped because they weren't needed. People don't need help any more and when they do the staff struggle to help anyway because they know nothing about Habbo. The staffing in this department is in a bad shape imo, you need about 4 super staff, 6 normal staff who go in there for hours every day. It's not that hard to find. Management aren't even in there daily. If me and Oli weren't in there daily when we were management we woulda been told to get in there more.

---

SS aren't promoted for sitting around all day doing nothing, thus your argument fails right there. If you think there are staff that are just sitting around not helping those who ask for it you can easily just report them on HxF by PMing Ben and David if it's a issue :)
As for management, Ben and David try their best to go to HxHD in a daily basis, and you have to remember the time difference issue with David so you might not see him in the morning but more in the evening. As for Ben, he was away for a week during half term but he will be around more now, again if you have a problem with the management please feel free to PM Roxy and Garion with your complaint.

Quote:

---

Originally Posted by RNB.Queen

SS aren't promoted for sitting around all day doing nothing, thus your argument fails right there. If you think there are staff that are just sitting around not helping those who ask for it you can easily just report them on HxF by PMing Ben and David if it's a issue :)
As for management, Ben and David try their best to go to HxHD in a daily basis, and you have to remember the time difference issue with David so you might not see him in the morning but more in the evening. As for Ben, he was away for a week during half term but he will be around more now, again if you have a problem with the management please feel free to PM Roxy and Garion with your complaint.

---

I disagree with what I highlighted, I've been in the hxhd alot and I haven't seen ben in there in weeks, I have seen alot of david though but not ben. Don't be bias shar ;) its the truth though ben doesn't seem to do anything.

Quote:

---

Originally Posted by RNB.Queen

SS aren't promoted for sitting around all day doing nothing, thus your argument fails right there. If you think there are staff that are just sitting around not helping those who ask for it you can easily just report them on HxF by PMing Ben and David if it's a issue :)
As for management, Ben and David try their best to go to HxHD in a daily basis, and you have to remember the time difference issue with David so you might not see him in the morning but more in the evening. As for Ben, he was away for a week during half term but he will be around more now, again if you have a problem with the management please feel free to PM Roxy and Garion with your complaint.

---

Your argument fails right there because you have no idea about the history of the help desk. You have to learn from History. David knows full well the bigger team wasn't productive hence why the changes were made originally. I am comparing and contrasting from the past, when people like myself / Oli / WiseBen / Alkaz / NintendoNews were manager. Nothing that you were around for. In addition, I am perfectly aware of how to make a complaint, being an ex AGM, so don't try and patronise and belittle me further as it's not appreciated, ta.