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I find the support awful :(
Been banned like two weeks now and no replies to my ticket :( All the while my builders club is wasting away (I pay for it by direct debit- yes apparently 6 year olds can set up direct debits now too!)
I submitted a 2nd ticket and they replied to that one after like 3 days :S but only telling me its pointless opening new tickets and they will reply to my original one when they get round to it! LOL CAN THEY NOT OPEN THEM IN ORDER :'(
I AM NOT 6 YEARS OLD :'(
I haven't had to deal with the support line in a while, I'd imagine its as bad as it was in the past. They should really offer support on the likes of facebook / twitter as they tend to target people using them social networks. It's actually quite rare to see a successful company that doesn't offer support through twitter, heck even my local post does :P.
Its nice to see you trying to help people, you should apply to be habbox help desk staff!!!! @Absently; will sort you out ;)
Great post O.P - at last some really sees the contribution Habbo and it's asscociated elements make!