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  1. #1

    Default Alternative to help.habbo.com

    Although this is not exactly a platform but its something.
    Fed up with the long wait and eventual automated message from help.habbo.com?
    Impartial and bias way in which staff operate often protecting badly behaved habbos due to their ability to build maze rooms over and over and over and over again?

    Fed up with the downward spiral of Habbo? Just sititng on your laptop waiting for the news of its closure?

    Please follow @Justice4Habbos

    We might not be much now but with numbers we have a voice.

    Thank you.

  2. #2
    Join Date
    Jun 2006
    Location
    England, UK
    Posts
    12,315
    Tokens
    33,716
    Habbo
    dbgtz

    Latest Awards:

    Default

    This isn't really an alternative to help.habbo.com since you can't unban or actually assist anyone.

  3. #3
    Join Date
    Jun 2011
    Posts
    1,032
    Tokens
    1,461

    Latest Awards:

    Default

    This probably wouldn't work tbh - because if it ain't official, it ain't gonna help ya.
    R U MY MUMMY??????????????
    formerly a smith enthusiast.............. currently an asswipe

  4. #4
    Join Date
    Jul 2014
    Posts
    1,780
    Tokens
    4,096
    Habbo
    KrushGear

    Latest Awards:

    Default

    it will not work trust me. if u just tweet macklebee he will gladly help u (most of the times).

  5. #5
    Join Date
    Jan 2012
    Location
    United Kingdom
    Posts
    2,713
    Tokens
    2,371
    Habbo
    James

    Latest Awards:

    Default

    Good luck with this x
    Last edited by James; 02-02-2015 at 12:33 PM.

  6. #6
    Join Date
    Apr 2013
    Location
    Nottingham
    Posts
    1,636
    Tokens
    9,238
    Habbo
    LiquefiedFilth

    Latest Awards:

    Default

    help.habbo is bad but there's no way you can get better, good luck though I guess

  7. #7
    Join Date
    Feb 2010
    Posts
    21,018
    Tokens
    49,310
    Habbo
    Samanfa

    Latest Awards:

    Default

    I won't be using it, and help.habbo isn't the greatest to use, but when we only have one option we have to take it unfortunately.

  8. #8
    Join Date
    Feb 2015
    Posts
    6
    Tokens
    1,771

    Latest Awards:

    Default

    I don't understand why people think that help.habbo.com is the worst? They provide support to their maximum capabilities. If the deny a request for something, it's probably for a good reason. Do I truly think that communication can be timed better? Absolutely - but when it comes down to it, Sulake probably only has 3-4 employees to handle these requests for multiple hotels, so its going
    to take time. I'd imagine they have a bunch of nonsense requests they need to weed out before they can get to legitimate ones.

    To address the twitter account - do I think it's a good idea? Yeah sure why not? I think maybe if a Sulake representative sees it, they may actually want to do something about the inquiries made to it. I must say though, you're sort of advertising it as if it's ran by Sulake, so just be careful. Best of luck with it!

    Cheers!

  9. #9
    Join Date
    Feb 2013
    Posts
    119
    Tokens
    721

    Default

    They've been like this pre-merge and their best performance for me was a short time after merge. Now its like pre-merge but worst. They take more than a month to respond, if you ever do and often enough you get a copy-paste response as if they just read few words in your req ticket. Worst customer support for a game. Habbo clearly gives two****s to its userbase. If theres not enough support they should hire more. .COM doesnt even have much user now.
    Last edited by GrandpaJoe63; 09-02-2015 at 07:27 AM.

  10. #10
    Join Date
    Feb 2013
    Posts
    2,534
    Tokens
    13,046

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    Default

    Quote Originally Posted by HabMac View Post
    I don't understand why people think that help.habbo.com is the worst? They provide support to their maximum capabilities. If the deny a request for something, it's probably for a good reason. Do I truly think that communication can be timed better? Absolutely - but when it comes down to it, Sulake probably only has 3-4 employees to handle these requests for multiple hotels, so its going
    to take time. I'd imagine they have a bunch of nonsense requests they need to weed out before they can get to legitimate ones.

    To address the twitter account - do I think it's a good idea? Yeah sure why not? I think maybe if a Sulake representative sees it, they may actually want to do something about the inquiries made to it. I must say though, you're sort of advertising it as if it's ran by Sulake, so just be careful. Best of luck with it!

    Cheers!
    With the amount of money they take in, do you not think they should be looking to improve their support capacity to match their customer's needs?


    Sent from my iPhone using Tapatalk

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