Yeah I noticed that an awful lot.
That's the thing. If you want the roles to exist then just do it behind the scenes. Don't need more ranks.
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"Updated" isn't the right word.. :P
A name change and a reclarification of what is expected of "senior / super staff" which could have been done through PM to them anyway.
Why Senior Help Desk Staff and not Super Staff - go back how it was, call them Super Staff or you are destroying a huge part of history there...
Everyone wanted the name changed from Super cause apparently it was stupid or whatever other reason :S?
no staff super staff was stupid lmao
nothing wrong with super staff
Can I confirm that you're seriously complaining about us changing a title?
Is the news day really that slow!