This is actually ******* ridiculous. My account was compromised(not going to say hacked, as it wasn't). Someone had hidden an RPX token link into <img src=" " /> tags, so the internet attempted to load the image, but secretly, it added another social network to my habbo allowing them to access my account. I managed to stop any of this by reseting my email and password, and then logging in and deleteing his email & social network from my account. This happen on the 1st of July.
Anyway, a few days later I got 'Safety' banned by habbo for them to have an 'investigation'.
Yeah great, woo. By all means investigate anyone who's lost furni, reported being hacked or whatever - but my account was safe, and in my own hands. So I was pointlessly banned.
This ban was initially 24 hours, but 48 hours passed and they decided to it was going to be another 72 hours. Then a few accounts were unbanned, and a few accounts needed 'indepth investigation', they said this would take ANOTHER 2 days. So again, this now renders my ban pointless - my account was in my own hands, and I had not been ''hacked''.
Finally, they decide to unban the accounts. So I try to login, to find out they've reset my password. ******* brilliant.
So, I send my password reset to my email address, login and attempt to change my password. To no ******* avail, because there is a time stamp issue with my account?
Ive tried everything on my behalf; cleared my cache, flushed dns etc. You name it, I've tried it.
So, this is HABBO AT FAULT.
So now you're thinking, submit a support ticket? Well, I did that, and got back a ******* automated message asking for the following;
Right ok. What has any of this got to do with the timestamp error on my account? Have they even BOTHERED to read my support ticket?Quote:
Please tell us
* The Habbo user name
* The date of birth entered when the Habbo account was registered
* The email address you used to register your Habbo account
* When you registered your Habbo account
* Your Internet Service Provider (This is the company you pay for your Internet access)
* If you have bought Credits, when and how many?
* How did you buy Habbo Credits? (SMS, credit card, prepaid cards, etc)
* Past email addresses registered on your Habbo account.
* Names of your other Habbos
* Any other information you think is important in this matter
I have access to the email address, and I remember all the details. So I comply anyway, and fill all of that in - on the 12/07/2011 ... the day it was sent to me.
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It is now the 18th July 2011, and I'm STILL getting the same ******* error.
My support tickets have NOT been replied to, nor closed. And I still can not reset my ******* password.
What more can I do? I've got support tickets outstanding from 10 days ago, and 6 days ago - with nothing happening about my account.
I've got friends on that account, VIP and credits etc. Obviously this is ******* irritating me, as it's an account I've had since 2005 - Never had a problem with it until now, and I'm still waiting for it to be sorted.
Can anyone advise me what to do now?
Much Appreciated.
Tom.
Screenshots of various problems
