Need stitches

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10-03-2007, 04:26 PM
Boxiel

Need stitches

Long story. I need anger management sometimes, I swear!

K, So I ring virgin media, to pay a bill, they tell me that my credit card has been reclined, so im like.. ok ?

So i get on the phone to natwest, and ask them why..

they come up with "oh im sorry Dan, your card was declined because there was £300 taken out yesterday ( bill was only £61.09 ) I was like wth. I havnt spent my money, then shes like, oh sorry wrong account, your money has been transfered to another account. this will be put right in 2 weeks, My internet + phone line + TV etc will go off tonight, Im so annoyed, I told them where to shove it tbh.

And back to the stitches? I punched through harlf of my lounge door in anger. lol
10-03-2007, 04:30 PM
-:Undertaker:-

Grab a teddy bear's head next time ;P

Customer services on so many things suck now.
10-03-2007, 04:34 PM
Jordie

companies

the customer services in most buisness's might aswell not even be there coz they are rubbish :@
10-03-2007, 04:42 PM
Boxiel

I work as customer services for Orange... lol Well so to speak.. If the 2300 others cant do it, It comes to a team of 12 of us.. :is so smart:
10-03-2007, 04:46 PM
DaveTaylor

virgin media customer services are pathetic its easier to just email or mail them you actually get a proper reply takes about 6 months though
10-03-2007, 04:58 PM
Ashhizzle

Ouch, unlucky dan ;]
10-03-2007, 06:22 PM
ScouseOrient

Quote:

Originally Posted by Boxiel

Long story. I need anger management sometimes, I swear!

K, So I ring virgin media, to pay a bill, they tell me that my credit card has been reclined, so im like.. ok ?

So i get on the phone to natwest, and ask them why..

they come up with "oh im sorry Dan, your card was declined because there was £300 taken out yesterday ( bill was only £61.09 ) I was like wth. I havnt spent my money, then shes like, oh sorry wrong account, your money has been transfered to another account. this will be put right in 2 weeks, My internet + phone line + TV etc will go off tonight, Im so annoyed, I told them where to shove it tbh.

And back to the stitches? I punched through harlf of my lounge door in anger. lol

oh noes, no more habbo :(

Edited by Garion (Forum Super Moderator): Please do not post pointlessly, thanks :).
10-03-2007, 06:30 PM
hobo

Quote:

Originally Posted by Boxiel

I work as customer services for Orange... lol Well so to speak.. If the 2300 others cant do it, It comes to a team of 12 of us.. :is so smart:

orange have **** customer services.
always have 2 wait for about an hour on the phone.
10-03-2007, 06:38 PM
Boxiel

Quote:

Originally Posted by helly

orange have **** customer services.
always have 2 wait for about an hour on the phone.

Depends what department you need to go to.
10-03-2007, 06:40 PM
hobo

Quote:

Originally Posted by Boxiel

Depends what department you need to go to.

well they were really fast with putting me through to someone to get my account number, but when my phone broke i waited for an hour, then they never sent it but claimed i refused it, then waited another hour to be told it would be sent, then waited another week when they said it would be here the next day, then they phoned to say we'd be charged for not sending it back within 7 days, but we did, they just took so long to get it here that 7 days had passed from when they first said they would send it.

they're gay.
10-03-2007, 07:00 PM
Boxiel

Quote:

Originally Posted by helly

well they were really fast with putting me through to someone to get my account number, but when my phone broke i waited for an hour, then they never sent it but claimed i refused it, then waited another hour to be told it would be sent, then waited another week when they said it would be here the next day, then they phoned to say we'd be charged for not sending it back within 7 days, but we did, they just took so long to get it here that 7 days had passed from when they first said they would send it.

they're gay.

Replacement handsets are guarenteed next day. sorry, don't lie.
10-03-2007, 07:04 PM
hobo

Quote:

Originally Posted by Boxiel

Replacement handsets are guarenteed next day. sorry, don't lie.

wth im not lying.

are they guarenteed when you live on an island that doesnt have any form of transport or mail on a sunday, and which only has one courier that only operates here and not on the mainland?

no.
so dont talk crap.
10-03-2007, 07:09 PM
Ashhizzle

my replacment came within one day, not inc sundays xox
10-03-2007, 07:10 PM
hobo

Quote:

Originally Posted by Midget

my replacment came within one day, not inc sundays xox

altogether mine took 11 days.

it was firstly cos of an admin mess up saying we rejected delivery, then cos of courier difficulties cos of where i live, then they had to send it by royal mail.
10-03-2007, 07:19 PM
myke

ooo. sad to hear it dan ):

kick 'em in the willy :)

virgin smell tbh.

Touch wood I haven't had any problems yet :(
10-03-2007, 07:20 PM
Boxiel

Quote:

Originally Posted by helly

altogether mine took 11 days.

it was firstly cos of an admin mess up saying we rejected delivery, then cos of courier difficulties cos of where i live, then they had to send it by royal mail.

don't send by royal mail either sorry.
10-03-2007, 07:22 PM
myke

LOL. Dan, give Helen a chanceee. Not starting an arguemnt but why would she lie over a forum...? She's not that sad hehe. Maybe it was a diff. circumstance.
10-03-2007, 07:25 PM
hobo

Quote:

Originally Posted by Boxiel

don't send by royal mail either sorry.

yes they do lmao.

ask your boss what they do when they cant send by courier idiot ;)

what else would they do?
by pigeon?

just because you've never heard of it doesn't mean they don't.
they have to make special conditions for people who don't live on the mainland.

o &, i can prove it if you want, i still have the envelope and letter they sent.
10-03-2007, 07:28 PM
myke

Quote:

Originally Posted by helly

yes they do lmao.

ask your boss what they do when they cant send by courier idiot ;)

what else would they do?
by pigeon?

just because you've never heard of it doesn't mean they don't.
they have to make special conditions for people who don't live on the mainland.

o &, i can prove it if you want, i still have the envelope and letter they sent.

no idiot.

hedwig comes in the night.

DUHHH. 8-) god women you're so full of liesss.

haha, yesh anyway.
10-03-2007, 07:31 PM
hobo

Quote:

Originally Posted by SyrupyMonkey

no idiot.

hedwig comes in the night.

DUHHH. 8-) god women you're so full of liesss.

haha, yesh anyway.

LOLOL.