How Virgin Media's ****** broadband works...

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12-01-2009, 08:24 PM
Firehorse

How Virgin Media's ****** broadband works...

*Warning* A lot of filtered swearing may be found in this post

After getting another email saying I had downloaded too much in the past week and they are cutting my service for a week I gave them a phone.

Apparently I found out that they cut everybody who is in the top 5% of downloaders/uploaders in a small area. This is very stupid, what if people download a very small amount in one week and then someone gets their service cut for downloading a very small amount just because they were in the ******* "top 5%"

I also found out that Virgin Media do not do this with their cable customers and apparently their cable service is "a completely different company to their adsl service" What the ******* hell?

I know for sure that 5.6GB of bandwidth usage over the period of a week is certainly NOT an extreem amount, this is the second time it's happened and I am so pissed off with this ******* company i'm moving. Been with them for almost 8 years and this is how they treat their loyal long term customers.

I didn't even download the files at peak time, since when does everyone go online at 2 in the effing morning on a friday? Its not peak time.

**** you Virgin Media and your crappy service!
12-01-2009, 08:26 PM
Nick.

lol gutted.
12-01-2009, 08:26 PM
Robbie

They do do it with cable. It's STM. And it happens between 9-5 if youu go over the set allowance for your speed.
12-01-2009, 08:28 PM
newWORLDorder

Virgin is great for me, we are getting the 10m service and we get at least 9meg at all times, least is usually 8meg, which is rare.
12-01-2009, 08:29 PM
Firehorse

Quote:

Originally Posted by Robbie!

They do do it with cable. It's STM. And it happens between 9-5 if youu go over the set allowance for your speed.

You might wanna phone up the indian freak on the other end of the line at 1am whose being paid minimum wage in india and tell him that :P

(no offence to indians, just to the one on the end of the phone)
12-01-2009, 08:29 PM
Immenseman

ouch lol sounds erm great
12-01-2009, 08:30 PM
Iszak

I'm kind of glad I'm not on any of those 'fair usage' policies, I get a set 60 GB per month, if I go over it I get shaped if I don't use it all too bad.
12-01-2009, 08:32 PM
blanky12!

Quote:

Originally Posted by Iszak

I'm kind of glad I'm not on any of those 'fair usage' policies, I get a set 60 GB per month, if I go over it I get shaped if I don't use it all too bad.

I'm not sure what Tiscali is, but I don't download that much anymore, but it used to be well bad for Tiscali users, back when we first joined we got capped to 4GB for going over ;/the 4GB then got us no where(kept going over) then we upgraded to 8MB "unlimited"
12-01-2009, 08:34 PM
N!ck

5.6GB in a week lol what are they on. And you'll be on a BT wholesale package which i know for a fact is contended at 50:1 so you should be able to download around 11GB per week without them able to say a thing.

You should phone and ask to talk to a manager. Then explain that what they're doing is offering you a 100:1 contended service which is not on.
12-01-2009, 08:38 PM
Hitman

Quote:

Originally Posted by Immenseman

ouch lol sounds erm great

i have to agree

my isp doesnt care if i use 10gb in a day.
12-01-2009, 08:40 PM
skateforlife

I dont get fair usage policys i just get it were they will go down for days at a time

like go down for a week so i can only go on vertain sites

then be up another week

so i cant really download anything becase for ages its down
12-01-2009, 08:42 PM
Firehorse

http://speed.io/pics/1567/4691/speed.io.png
Explains it, **** ****ter and ****test.
And the person who made the rating system on speed.io is insane by giving the download speed of 132kbps a rating of Excellent. :S WTH?
12-01-2009, 08:44 PM
Decode

Quote:

Originally Posted by skateforlife

I dont get fair usage policys i just get it were they will go down for days at a time

like go down for a week so i can only go on vertain sites

then be up another week

so i cant really download anything becase for ages its down

:O What ISP do you use?
12-01-2009, 08:46 PM
e5

ul lol.. why not just move instead of complaning to us all first. It's not going to effect anyone if it was top the 5% in your area is it?
12-01-2009, 09:15 PM
Firehorse

um its 5% in everyones area! but its 5% per area. Say you lived in a small village somewhere in say scotland. There might be about 100 people or so using VMs adsl service and they wouldn't even use that much bandwidth yet even if someone downloaded 1gb in a week they would get their service cut.
12-01-2009, 10:10 PM
Agnostic Bear

Lol looks like you're in a bad area, lucky for me I'm in a large city so I don't have those problems, download however much I want :D
12-01-2009, 10:11 PM
Pyroka

5.5 is quite alot for a home line... but then, I can download 30GB in one day at school mwahaha.
12-01-2009, 10:14 PM
Agnostic Bear

Quote:

Originally Posted by Pyroka

5.5 is quite alot for a home line... but then, I can download 30GB in one day at school mwahaha.

Eh? 5.5GB is nothing, I can download that in under an hour, that's piss bandwidth.
12-01-2009, 10:15 PM
Pyroka

Quote:

Originally Posted by Jewish Bear

Eh? 5.5GB is nothing, I can download that in under an hour, that's piss bandwidth.

Oh fine its alot for my home line, I have a cap on my bandwidth cuz I'm with bloody slow Sky internet. ¬_¬ COLLEGE HOWEVER, I can download 5GB in 2 minutes LOL.
12-01-2009, 10:15 PM
xxMATTGxx

Strange, I don't have a problem with my VM connection/download/service :P
12-01-2009, 10:17 PM
Pyroka

http://speed.io/pics/1567/9309/speed.io.png

PING IS DEVASTATING.
12-01-2009, 10:19 PM
poll

I have 20 Meg broadband with virgin and am very happy with the services compared to other companys if you go over your bandwith they just lower the broaband speed for a maximum of 5 hours that only if you download like 5 GB within 3 hours of peak or something then you only have 2 hours anyway and your broadbnad speed is back to what it is. I think the trafficing is super most companys would cut your broadband completly and then make you pay the extra like 30p per meg you go over something silly like that?

http://speed.io/pics/1567/9475/speed.io.png

Peak Times and im D/l Dvd's
12-01-2009, 10:22 PM
--ss--

Quote:

Originally Posted by Pyroka

http://speed.io/pics/1567/9309/speed.io.png

PING IS DEVASTATING.

http://speed.io/pics/1567/9193/speed.io.png
:)

pfft so you don't like talking to me :(
12-01-2009, 10:24 PM
Pyroka

Quote:

Originally Posted by --ss--

http://speed.io/pics/1567/9193/speed.io.png
:)

pfft so you don't like talking to me :(

Shane this is where I tell you, I'm on the wireless at the moment. When I'm connected up to the LAN, well... :eusa_whis
12-01-2009, 11:08 PM
N!ck

Quote:

Originally Posted by Pyroka

Shane this is where I tell you, I'm on the wireless at the moment. When I'm connected up to the LAN, well... :eusa_whis

Shouldn't make a difference unless you have a really piss poor router or are about 314159265 miles away from it.
13-01-2009, 12:28 PM
Awfy

When I used to stay with my grand parents, their limit on bandwidth was 8GB a month but normally I would use 40GB+. This was with BT and they simply charged you 59p extra per GB you used. I think that is the way everyone should do it, as 59p for a GB isn't bad but still would be nice if it was cheaper.
13-01-2009, 01:44 PM
Agnostic Bear

Quote:

Originally Posted by Awfy

When I used to stay with my grand parents, their limit on bandwidth was 8GB a month but normally I would use 40GB+. This was with BT and they simply charged you 59p extra per GB you used. I think that is the way everyone should do it, as 59p for a GB isn't bad but still would be nice if it was cheaper.

59p for a gigabyte is very bad.
13-01-2009, 02:03 PM
Pyroka

http://speed.io/pics/1569/2497/speed.io.png

lol awesome.
13-01-2009, 02:06 PM
CJW93

I download **** loads online and im with Virgin.

Unlucky :P
13-01-2009, 02:45 PM
kurtis5561

Quote:

Originally Posted by Pyroka

Oh fine its alot for my home line, I have a cap on my bandwidth cuz I'm with bloody slow Sky internet. ¬_¬ COLLEGE HOWEVER, I can download 5GB in 2 minutes LOL.

I'm on the sky/easynet's MAX product pay for 16 get 16

If I download 40gb in a day they don't bat an eyelid
13-01-2009, 02:50 PM
Calon

Quote:

Originally Posted by Pyroka

http://speed.io/pics/1567/9309/speed.io.png

PING IS DEVASTATING.

My ping is almost 300. Think yourself lucky.

Damn virgin sucks.
13-01-2009, 02:57 PM
kurtis5561

Quote:

Originally Posted by Calon

My ping is almost 300. Think yourself lucky.

Damn virgin sucks.

Today is considered slow :(

http://speed.io/pics/1569/4365/speed.io.png
13-01-2009, 03:54 PM
efq

Doesn't Virgin allow unlimited?
13-01-2009, 04:11 PM
Luke

Quote:

Originally Posted by Big Brother

Doesn't Virgin allow unlimited?

says so here on non-cable things
http://allyours.virginmedia.com/html.../noncable.html
13-01-2009, 04:14 PM
Nick.

Quote:

Originally Posted by kurtis5561

Today is considered slow :(

http://speed.io/pics/1569/4365/speed.io.png

oh please. I get max 2.5meg. Just shush.
13-01-2009, 04:26 PM
Coheed&Cambria

http://speed.io/pics/1569/8510/speed.io.png

=D

EDIT, the one above is next doors. This one is mine below :D

http://speed.io/pics/1569/8818/speed.io.png
13-01-2009, 05:32 PM
Flisker

get your mac address and go with Be* (www.bethere.co.uk) if its not in your area go with o2 broadband and get the access package. I'm with them and they are great.

http://speed.io/pics/1570/2590/speed.io.png
8MB package.
13-01-2009, 05:38 PM
Robbie

So I'm using the Thompson SpeedTouch (BeBox) that Be supply you with and thats rubbish, cant get over 13meg with it when using wireless. However I plug in my Linksys router and I'm flying. So heres my BeBox speedtest via wireless.

[upto 24meg, I get 20 on other router]
http://speed.io/pics/1570/2948/speed.io.png
13-01-2009, 05:44 PM
Flisker

Im using the o2 Wireless Box (SpeedTouch 780). It's better than my ****** Belkin router.