paypal advice!

heres the story..

basically i sold virtual items (not habbo :l) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me :l

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol :$
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

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my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

This happened to me, you need to reply on the dispute saying that he has recieved the items and it's an in-game item, so proof cannot be given. They then close the dispute.

Quote:

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Originally Posted by fourteen

heres the story..

basically i sold virtual items (not habbo :l) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me :l

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol :$
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

--
my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

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I'm gunna let others have their input because I'm not the most knowledgable with PayPal, but all I am saying is, if you stay in a negative balance, they WILL start sending you letters, court dates etc :P

oh ****, what happens if i pay off negative?
and does it sound like there wanting me to get another $160? because i still had $160 in my paypal balance (but convertered to GBP which was like 94.60 or something so is that maybe why im in negative? and once i paid off that i'll be fine? i dunnooo! :()

Quote:

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Originally Posted by fourteen

heres the story..

basically i sold virtual items (not habbo :l) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me :l

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol :$
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

--
my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

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You're ******, I did this, sold like 2,000 habbo coins on Ebay for £80 about a year ago, (or something like that) ~ next day, the buyer disputed the payment, and I didn't have a leg to stand on, so I am sorry to say, but you won't be getting that money.

As for the negative payment, I don't know on that one, just pay it back if you can, or close you're paypal account and whatnot if you can't?

I really wish I could help you get your money back, but I can't, it's now impossible for you to get that money back, you have no proof of transaction, nothing, and even if you did, they wouldn't allow it, because they nor Habbo don't allow virtual online goods (owned by Sulake) to be sold.

Sorry to break it to you. :(

i aint bothered about the cash, i just want paypal to give money back to whoever and let me close my account :l

god i hate there service and i shall never be using it again! :@

and at above - did u still have cash in ur paypal and after the 7 days did paypal just give the person who bought them off you the cash (from what they had on hold)?

Quote:

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Originally Posted by fourteen

i aint bothered about the cash, i just want paypal to give money back to whoever and let me close my account :l

god i hate there service and i shall never be using it again! :@

and at above - did u still have cash in ur paypal and after the 7 days did paypal just give the person who bought them off you the cash (from what they had on hold)?

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Re-read my post, I added some more information :); and yes, the person who send the cash, got it back, it's a well known scam, next time, to avoid this, get them to send you the money through the post, that's what I'd do if I ever sold virtual goods again.

oh im just confused why its saying stuff like issue refund and stuff and then after case you said the money they had on hold went to them?

UNLESS, they want me to pay off negative first!

Quote:

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Originally Posted by fourteen

oh im just confused why its saying stuff like issue refund and stuff and then after case you said the money they had on hold went to them?

UNLESS, they want me to pay off negative first!

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I don't know, you may need to pay off your debt first, but I haven't had that problem before so I cannot comment.

You won't get a refund, because you will not get your stuff back, basically, he's took your ''items'' - and he's getting his money back too, and he's leaving you with the debt.

urgh so basically i gotta get $175? (negative and the cash from trade) :@

I've been disputing this with PayPal and the Financial Ombudsman for about 4 months now. They're chasing me for £410 from selling some scripts I made, but they're not getting a penny. They got NCO Europe debt collections to call me but once I told them the Financial Ombudsman was dealing with it they said they wont call again.

My case officer agrees with me that I shouldn't have to pay, and says it's part of the Unfair Trades Act or something that you're not covered when you sell services/virtual items.

look i still had cash in paypal when the case was opened, not one penny spent - they have this on hold and i been put into negative £6.91

am i supposed to earn a whole $175 to refund this person and the negative?
i dunno! i just want this off my back and paypal to piss off :(

PayPal WILL give it them back when they finish their 'investigation' - just don't spend anything and you'll be OK, you will have just lost whatever you sold.

you postive?

as it says:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

does that just mean that if i don't reply i don't really have a chance and they will just give cash to the person then leave me alone?

You won't have a chance even if you do reply. It was not real goods so you have no proof you sent anything, and they don't accept anything other than real tracking numbers from Royal Mail, UPS, ParcelForce etc.

And yes, you will not be in negative balance but the person will get their money back

ok fine, sorted!
will give out rep+ to those who helped (robbie! the most)

just praying i dont get letters/phone calls about this, parents will go mad!

Quote:

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Originally Posted by fourteen

ok fine, sorted!
will give out rep+ to those who helped (robbie! the most)

just praying i dont get letters/phone calls about this, parents will go mad!

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wow, i already explained what robbie has told you lol.

good luck anyway. :)

still not sure if im convinced!

coz it has options of refunding which aint working and paypal got $160 on hold!
so i think they wanting me to earn $160 and negative back dont you? :S

listen, the $160 is put on hold because he's disputed it, in other words, trying to claim his money back by saying he wasn't the person who bought the stuff, e.g, someone was 'on his account' but this is just a cover up, paypal should have asked you for your side of the story, e.g, evidence, but guess what, you've got none! even if you did they wouldn't accept it because it's agains Habbos ToS and PayPals.

within the next week the person you sold the 'virtual goods' to, will get his money back.

you aren't getting that money back, so you can get that out of your head right now. :(

- i know i aint getting cash back
- its a dispute so i cant fight to get it back if i wanted to, its only options are:

refund (dont get that because i cant refund if they have money on hold)
show i posted the items (he did this so i cant get money back)
show i refunded (which i aint)

so basically i should leave till wednesday (when 7 days up) and they will just give cash to him? no letters/phone calls to me about the negative or he wins or to pay him or nout? they should just give the money on hold to him and get rid of my negative & close case then i can close account (cant atm due to negative) and just never use paypal again? :D lol.

You should Take screenies as proof of sale :] cause im sure the'yd help I mean if you are gonnah sell there after.

I was thinking about selling some virtual stuffs, But this thread has helped.
New scams are coming out everyday I think its pathetic :L

anyone respond to my other post, one before lifeasitis

all i want to know is, once case closes on wednesday or w/e happens on wednesday - am i going to get phone calls/letters about it?

1. i still got cash on paypal, they got on hold
2. aint spent any of it
3. i negative £6.91

(as said in post before lifeasitis and other posts - read them please!)

im guessing that debt is there because of the paypal fees of the transaction of the virtual goods, if it's being reversed then no you shouldn't have to worry, it should just go away.

okay, i hope so!

too much going on in life, cba with this :/

I would reckon that once the case is closed, the funds should be transferred back to the user who started the claim. The negative balance on your account is probably to stop you from being able to spend any money through the PayPal system until the dispute is solved.

I wouldn't expect phone calls considering that the user is going to get their money back, as its going to get refunded. I don't see why the money would have automatically been returned, I think the way it works is that it is put on hold and then you should still be able to refund. Its as if the funds that were sent are in limbo, to prevent any party from being able to use them.

oh thanks man!
-prays everything going to be okay :D

Hmm you shouldn't really have a problem.. Can paypal increase the amount you owe them if you dont pay it back, after all you gave no agreement of interest or anything like that?

Haven't read thread but this happened to me not too long ago.

Just reply to the dispute as if you're trying to settle it with the other person. State what exactly happened. For me, PayPal ruled the dispute in favour of the other person so I had lost my items and received no money. But I emailed them saying something on the lines of that they have made a mistake and their method of making the decision is clearly flawed. Somehow this caused them to re-reverse the payment back to me so in the end I received the money.

This was after most people had told me as it was virtual items and I was the seller, I had no chance of winning the dispute, but somehow I did.

Quote:

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Originally Posted by fourteen

look i still had cash in paypal when the case was opened, not one penny spent - they have this on hold and i been put into negative £6.91

am i supposed to earn a whole $175 to refund this person and the negative?
i dunno! i just want this off my back and paypal to piss off :(

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Also, the whole process will take a couple of weeks. Don't be stressing about getting it sorted quickly. PayPal are slow, just try the stuff I suggested as it worked for me :).

Its a claim (means only get choice of refund, show i posted items - need postal details or show i refunded) and its 7 day long, ends tomorrow

Please include any additional relevant information regarding this transaction in the box below. This information may be supplied to law enforcement agencies as requested. The information supplied by you may not change the outcome of the claim.

anyone know what that means? :/ - is law/court/police getting involved? :@

and i think he got cash but i got to pay off 3.50 negative so aint too bad, just worried about that ^^

you're looking into it too much, it means if you can't pay back the money then a debt collection agency may come looking for it. Since the money is in hiatus, and is going to get given back you dont really have to worry.

What they want is pretty much details of what was sold and what happened, don't worry about it too much. It probably wont get to the stage of collection agencies, as you say the money has been taken from your account by PayPal.

Quote:

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Originally Posted by fourteen

Please include any additional relevant information regarding this transaction in the box below. This information may be supplied to law enforcement agencies as requested. The information supplied by you may not change the outcome of the claim.

anyone know what that means? :/ - is law/court/police getting involved? :@

and i think he got cash but i got to pay off 3.50 negative so aint too bad, just worried about that ^^

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At this point, I just wrote how the other person was clearly lying and pointed out some flaws in what they had said where they had kind of tripped themselves up.

Seriously, just wait for them to say they have decided in favour of the other person, then email saying how they have clearly made a mistake etc etc. Just stay calm and polite is the best approach.

Good luck.

they won cash,i just gotta pay off fees :)

Sounds like he reversed the payment therefore getting his money back. Sucks to be you.

LOL nuffin will go into court over that. Think how many sad ***** scam habbo furni.

I haven't read the thread btw, but;

Intangable goods you are NOT covered for by guarantee SO;

He will get his money back, you will get nothing.

You wont be in debt, and your paypal balance will go to what it was before anything ever happened, so dont worry :)

It would be really sad to send debt collectors to your house for 3.50 wouldn't it?

"HAI I WILL HAS THAT 'WORLDS WORST JOB' MUG PLEASE"

Quote:

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Originally Posted by Blob

It would be really sad to send debt collectors to your house for 3.50 wouldn't it?

"HAI I WILL HAS THAT 'WORLDS WORST JOB' MUG PLEASE"

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Omg LOL!

Yeah balifs coming to your door when paypal is a multi-million dollar company right?

money hungry *****s :L