paypal advice!

[user130523]

heres the story..

basically i sold virtual items (not habbo ) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

--
my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

[Ains]

This happened to me, you need to reply on the dispute saying that he has recieved the items and it's an in-game item, so proof cannot be given. They then close the dispute.

[Recursion]

heres the story..

basically i sold virtual items (not habbo ) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

--
my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

I'm gunna let others have their input because I'm not the most knowledgable with PayPal, but all I am saying is, if you stay in a negative balance, they WILL start sending you letters, court dates etc

[user130523]

oh ****, what happens if i pay off negative?
and does it sound like there wanting me to get another $160? because i still had $160 in my paypal balance (but convertered to GBP which was like 94.60 or something so is that maybe why im in negative? and once i paid off that i'll be fine? i dunnooo! )

[StefanWolves]

heres the story..

basically i sold virtual items (not habbo ) for $160 via paypal in whic after the trade (gave items and been paid) i noticed the name was different from paypal making me think it was stolen.

i then ignored this and refreshed paypal to double check the cash to find that he had opened a case saying he never made the payment and wanted his money back!
and i have been put into negative (went from £4.50 to £6.91 since 16th september) and paypal have the $160 on hold (never spent it).

when i go to click to refund it it says i don't have funds etc which i am really confused about!

basically all i want to know is *** am i supposed to do? i cant refund it, i been put in negative and the cash i never spent, paypal have it on hold!

it also says on the case:
Status Details:
The buyer has issued a claim stating this transaction was made without the account holder’s knowledge or consent. Please click Resolve Claim Now to view your options to resolve this issue and how to provide relevant information that will help in PayPal’s investigation. We must receive your response by seven calendar days from case creation in order to include your input in our investigation.

anyone got any idea on what i can do? i have untill wednesday and i aint earning another $175 (for negative and to refund) so paypal make over $175 from me

p.s. i have tried emailing them but i just get auto responce and im like 13 so dunno if i could phone up? lol
AND NO CREDITCARD WAS INVOLVED -THE CASH WAS PUT INTO MY PAYPAL BALANCE! so i cant phone them up now can i?

ill also give rep+ to anyone who can help me sort this out!!

--
my 3 options:

I have posted the item and I can provide proof that the item was posted through an approved postal service to the address on the Transaction Details page. - ASKS FOR POSTAGE DETAILS, CANT DO THIS DUE TO IT BEING AN MSN TRADE

I have not posted the item and I will refund the payment.

I have refunded the payment for this transaction.

You're ******, I did this, sold like 2,000 habbo coins on Ebay for £80 about a year ago, (or something like that) ~ next day, the buyer disputed the payment, and I didn't have a leg to stand on, so I am sorry to say, but you won't be getting that money.

As for the negative payment, I don't know on that one, just pay it back if you can, or close you're paypal account and whatnot if you can't?

I really wish I could help you get your money back, but I can't, it's now impossible for you to get that money back, you have no proof of transaction, nothing, and even if you did, they wouldn't allow it, because they nor Habbo don't allow virtual online goods (owned by Sulake) to be sold.

Sorry to break it to you.

[user130523]

i aint bothered about the cash, i just want paypal to give money back to whoever and let me close my account

god i hate there service and i shall never be using it again! :@

and at above - did u still have cash in ur paypal and after the 7 days did paypal just give the person who bought them off you the cash (from what they had on hold)?

[StefanWolves]

i aint bothered about the cash, i just want paypal to give money back to whoever and let me close my account

god i hate there service and i shall never be using it again! :@

and at above - did u still have cash in ur paypal and after the 7 days did paypal just give the person who bought them off you the cash (from what they had on hold)?

Re-read my post, I added some more information ; and yes, the person who send the cash, got it back, it's a well known scam, next time, to avoid this, get them to send you the money through the post, that's what I'd do if I ever sold virtual goods again.

[user130523]

oh im just confused why its saying stuff like issue refund and stuff and then after case you said the money they had on hold went to them?

UNLESS, they want me to pay off negative first!

[StefanWolves]

oh im just confused why its saying stuff like issue refund and stuff and then after case you said the money they had on hold went to them?

UNLESS, they want me to pay off negative first!

I don't know, you may need to pay off your debt first, but I haven't had that problem before so I cannot comment.

You won't get a refund, because you will not get your stuff back, basically, he's took your ''items'' - and he's getting his money back too, and he's leaving you with the debt.

[user130523]

urgh so basically i gotta get $175? (negative and the cash from trade) :@