It was great to have it but it wasnt very prepared at all and the host left half way through
I think they need to be organised more so the host is picked maybe a day or two before, so it doesn't cause 'outrage' by habbo people
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It was great to have it but it wasnt very prepared at all and the host left half way through
I think they need to be organised more so the host is picked maybe a day or two before, so it doesn't cause 'outrage' by habbo people
half of the problem is that the managers are never online to organise it and rely too heavily on their senior staff without pulling their weight themselves :l
allow guest hosts for snq x
Andii got mad and threw his toys out of the pram. That's like an event host rage quitting because someone called them fat. Get on with it sheesh.
yeah ikr. they should take on the comments too that people give them. i know all the complaints can come across harsh at first but it's stupid when there's like 1000000 questions about films (as obviously that's really unfair on some people as they may not have any knowledge with films) and at least with mixed topics there's a bit of everyone.
i think a lot more preparation should go into these as this is the second week running when it's been **** lol. it's really not hard to get some decent questions ready.
Quote:
Originally Posted by Kyle
lmao yeah, at least there would be decent questions if this happened.
Yeah, this quiz tonight was by far the worst I've seen in a long time. Staff not sending the host questions, restarting half way through using the same questions so people could pretype and just the overall quiz in general.
It's not just this one, they are volunteers but I got told that some staff get abused when hosting thus don't like doing it. When they become staff at the Help Desk they should expect that not everyone will like them, not everyone will be happy but that doesn't mean that they should leave and not finish the quiz when they are offended? They need to have more of a backbone.
As Lizzy said you need a bit more planning for the quiz, make sure you have the questions ready and have a variety? I mean, the host tonight said the first 10 were on movies, that's not the SNQ at all, it should be General Knowledge. It's not hard to google questions if it goes belly up the first time. Those SNQ's work better with variety, with no topics just random questions!
I'll add more later, sometimes the quizzes are great and fun, but sometimes they can be really unorganised too.
I am not blaming anyone for tonigt and not picking this quiz inparticular it's just becoming a reccurring thing.
Since it's an event that there's actually a proper badge for and all (despite it seemingly hardly being claimed/given, still waiting for mine from well over a year ago...) rather than just a casual "hey let's do some questions" kinda thing, it would make sense to have it a little more organised than how it sounds like this one went. Maybe some predetermined questions and answers would be a good idea to avoid hosts having to call on random things that no-one knows or cares about
There's no point shouting out criticism halfway through a quiz though. It's distracting and the questions have already been set so not going to change halfway through. Much easier to write a thread saying the topics aren't varied so that it can be improved for next time rather than ruining an event. HxHD SNQ is normally organised earlier in the week. Sadly due to factors outside of management's control this was not possible for this week. I'm sure they apologise for not reaching the high standards the community expects and will take all comments on board :)
We did in fact organise about 2 days before who was going to host, it's just always goes disastrously wrong right before it's supposed to start. It's hard to get hosts though due to the amount of abuse they get during the quiz. I'm disappointed that this happened, and I hope it won't happen again.
But yeah, comments will be helpful. :)
it has become extremely un-organised over the past couple of weeks. i know that a few people have been disappointed at how they are being hosted, including myself and i really do think something needs to be done about it.
first of all, i think it needs a hell of a lot more planning and organisation. it has actually come to the point where the hosts are having to come up with 20 questions off the top of their head, which is ridiculous. if it ever comes to the point where someone doesn't have any questions then you should either a) have questions already prepared or b) have a few question sites which you can have open whilst you're hosting. it's really simple and would be effective if it was put into place.
another idea would be to have more staff online and behind the desk whilst it is being hosted. i know that a few members of staff have been complaining and not wanting to host due to them being 'abused', but tbh they should be able to deal with abuse if they're help desk staff. it is part of their role in the department and it shouldn't be left alone, especially when there is an event going on. so yeah, more staff online would be beneficial as long as they are able to dish out a few warnings etc.
another idea would be to make sure that all of the questions are all mixed topics. i'm sure it was like this beforehand anyway.
The thing is every host is going to get abuse. It's just down to trolls and sore losers. Andii should of ignored those complaining and got on with it rather than rage quitting. Fair enough andii had internet problems but all questions should be posted in the hxhd section incase stuff like that pops up.Quote:
Originally Posted by Garriet
Edit:
Fair play to intricat for picking up the pieces :P
Does this "abuse" actually go further than people just saying that the questions are crap? That's as bad as I've ever seen it, not that I'm a regular visitor during quizzes. As for it being difficult to find hosts, that surely can't be true considering how often I've seen people volunteer to do it, even for an unofficial quiz just when people are bored and want one
What I didn't like was the fact that it was going bellies up and a Senior Staff said they weren't hosting, not best interests at heart? If they were busy fair does and I'm not blaming her and she did her best but just saying she wasn't hosting did get peoples backs up.
@FlyingJesus; the abuse was given due to someone informing us the first 10 questions were about films, that was the main part of the abuse.
last week the host got a bit of abuse cos she asked a question and gave the answer straight after lmao. just ignore if people say the q are **** and get on with it. imo we should have a team hxhd quiz get more of the community involved!! have a rota and make EVERYBODY host at least 1 week and it'll be fair.
Well I had no questions prepared. I can't do it off the top of my head just there and then. Andii didn't have his questions written out either so it wasn't like he could give them to me to carry on or I would have. At the end of the day, it was Andiis turn to host and because of internet problems he didn't make it. 5 mins in me and maria were scrambling to think of questions of the top of our head and it was disorganised but not really my fault when we were given no time to prepare.Quote:
Originally Posted by Samanfa
As with most feedback threads, I think we're in danger of going overboard and making some quite sweeping generalisations. It appears that everything was planned in advance this week and a series of unfortunate events led to it going slightly off course. Just because there's a feedback thread, it doesn't mean the silliest little things need picking at! I've never really understood why someone would get upset over harsh comments in an official Habbox room though. In events, I always advise warning > kick > kick and ban. The most the host will read is three insults and the user is gone - simple.
Here's an extract from our Events Staff Handbook which may be useful to staff hosting the SNQ:
Quote:
Originally Posted by Mathew
@Red; thanks for clearing that up as I didn't know what happened before so that's understandable :).
the only solution is to fire andy
Edited by Martin (Forum Super Moderator): Please do not make pointless/off topic posts.
So yeah basically people saying the questions were rubbish, which is kinda fair if they're all from one category. The best advice for staff under such circumstances is:Quote:
Originally Posted by Samanfa
strutsQuote:
Originally Posted by Kyle
While that's probably supposed to look inclusive and extensive all at the same time, it's extremely vague and may as well still be "ASK WHATEVER YOU WANT ABOUT ANYTHING". I'm not saying that there ought to be a regulated list of possible questions and answers, but for the quiz to be successful it really ought to be written out and planned as fully as possible well before the event, rather than being a "let's see where this goes" kind of experienceQuote:
Originally Posted by Mathew
Oh don't worry I'm not going to do their job for them! :P It's just a list of categories and sites to spark ideas so they can come up with a good list of questions. Whilst it would be nice for staff to prepare their questions in advance, the quick-fix solution would probably be to type out a 1000 questions for HxHD Staff to use in the future. Perhaps management could make a thread in the respective staff forum for staff to contribute 50 questions each or whatever (it can't be that difficult; I tend to just do them off the top of my head)!Quote:
Originally Posted by FlyingJesus
I don't know what the current deal is on staff spam (has it been reinstated? idk) but that actually seems like a good idea for a general staff thread, and then hosts can just pick and choose questions at random without only being able to draw from their own particular knowledge. It doesn't even matter really if it's things that can easily be googled or whatever since most people do that for answers they don't already know anyway!
Nah it hasn't been opened which has led me to make about 10 threads just looking for answers and feedback. Lmao.Quote:
Originally Posted by FlyingJesus
k this is wht i think
everytime someone actually hosts it, people say all **** bout them hosting like wht happened with lauren last week. like everyones driving the hosts away. kirst n maria was told with like 5mins notice that they had to do it
i admit i was too pleased when andii did like 10 questions all on movies after when he took over, but atleast he was hosting a quiz that people could tke part in? :P but meh
Basically, I think it's good that people host the quiz taking time out and if you don't like that, then don't go down to the event - simple as! I know the SNQ host next week is varying the topics but no doubt somebody will moannn... Just give them a break?!
i've only noticed that people say things about them or 'abuse' them due to the questions, which has only ever been a problem over the past couple of weeks. whenever i was staff it wasn't half as bad as now due to people being prepared. perhaps it would be a good idea for rosy and harriet to bring back the SNQ organisers or whatever they were called? it wasn't like a separate role, it was just two members of staff who ensured that it was actually organised and the questions were sorted before the date that the quiz being hosted.Quote:
Originally Posted by ginalovesducks
yes, you're right. it is good that people take the time out to host but when they host we expect the questions to be ready and for there to be no interruptions inbetween. there's bound to be people not enjoying the quiz if it wasn't organised and all of the questions were on the same topic. as for your point about people moaning, i can assure you that there wouldn't be as much moaning if the quiz was organised and there was a mix of different questions. yeah, there may be the odd person moaning due them not winning or anything but as hxhd staff, you should be able to deal with them if they get out of hand.Quote:
Originally Posted by AlexHenry
Firstly, I can only direct full HxHD staff seeing as I am not one therefore in a busy packed room there is no point in me being there. Secondly, I do agree that things could be done better but we all are only human. If you don't like it, then just leave. Simple as. We are doing everything we can to improve the SNQ and it does take a while to paste the questions on Habbo.Quote:
Originally Posted by Jurv
Also, we are going to vary the quiz topics next week. :)
just because you're not full staff it doesn't mean that you are unable to dish out warnings? if it comes to the point where someone needs to be kicked from the room you can always inform someone else. i know that matt is in the room quite a lot so all you would need to do is let him know and he'll sort them out.Quote:
Originally Posted by AlexHenry
also, considering you're in the department surely you shouldn't be telling people to leave the room if they don't like the quiz? if anything you should be trying to make them stay and taking on all of the feedback that you are given to improve next week. the reason i am saying what i'm saying isn't due to the fact that i don't like the quiz, because i do. all i'm doing is giving feedback to help the department out.
Firstly anyone who does the HxHD Saturday Night Quiz should be given credit for sparing their time for preparing questions and indeed hosting the quiz when their priority is to help users. It is a good addition to the department.
I don't think there's any problems with it but I know that there have been times where the quiz is slightly less organised than it should be. I have no idea how it's planned but there were times when I was in the department where people were being asked to do it on the day which just is disorganised in a nutshell, although it seems that the department's moved on from that which is a plus.
Perhaps it would be a bit more effort to do what I'm about to suggest but it would mean that the quiz would have some good questions ready in advance:
Volunteer is asked for on a Sunday, understandably the longer it takes to get someone, the less time they get to prepare. If a host is chosen before say Wednesday then this would work rather well. Afterwards, said person writes 20 questions (or if there are 2 people doing it for whatever reason, said people) and then PMs them to Rosy/Harriet. They're then looked at and kept safe, if there's any problems with them (e.g. that question's always asked, there's seven questions on films etc.) then Rosy replied back with these problems which can then be investigated. Afterwards, Rosy keeps the questions until Saturday where the quiz is hosted by the same person. However, if they have to cancel, the questions have already been written and can be PMd to the new host of the quiz.
It could even get to the point where the questions are posted in the HxHD Management forum and then any member of General Management can also PM the new host the questions.
I don't know if it works similar to this at the moment, but from what I've read in the thread it doesn't sound like this sort of procedure is what's happening so this is just an idea to improve the organisation during 'last minute' situations. I don't know if I've written it clearly enough but hopefully you understand...
However I want to reiterate that I commend every member who does host the quiz, it is a demanding job and with negative comments coming during the quiz (that won't help anything.. they're busy hosting the quiz for goodness sake, a kind PM can do the same job with, hopefully, better results) it does get rather painful. There are members who I'm sure just don't want to host because of the comments and sometimes I can't say I blame them. Nothing's perfect though and hopefully something good will come out of this, although I don't think it has been a major problem, if it's only the "couple of weeks" some people in this thread are claiming.
I think I am hosting this next week and the questions are all on different topics. It has been prepared one week in advance.
looking forward to it stacey! :) x
Ok i like how everyone has given feedback :D
1. What was really happening
I was babysitting most of the day and therefore wasnt on habbo so didnt know that my internet had gone down. So up to half 6 when i came on i finally found out that it had gone down so i couldnt get on. Then when i did come on which was like 3mins late i was wondering why maria wasn't behind desk as she was meant to be the main host aswell as me.
2. WHAT NEEDED TO BE DONE
Bascially i had been speaking to other staff members so i had wanted to do this for a few weeks. bascially CANCEL snq for a week to see how people would react but instead i decided to like have a wee mental breakdown since certain HIGHER STAFF MEMBERS were really just takin the biscuit. So i like left half way though. I wanted to get the members that come in and do the quiz week after week and see what we could do to improve it because each week was getting worse and worse with staff members not backing up their own department and helping to keep people calm.
3. The idea
After SNQ i posted a thread (with your ideas aswell as my own which i wanted a few weeks now) saying how we should be asking you what type of questions you would like instead of us having to make it up with questions that would really bore you because each week you all complain about the questions being easy or really hard or just stupid lol :) but IT WORKED :D SNQ has now changed and i think for the better =[ even if i do get fired lol main thing is its going to be very different now so woop woop haha
I don't feel you'll get fired, wasn't this mainly because you couldn't send questions to someone? Did you have them written down? As I know you were able to go on Habbo for 10-15 minutes before you got disconnected again. Not saying it's your fault that part.Quote:
Originally Posted by Andii
However, I would love to ask how certain higher members of staff were taking the biscuit and I know you're mainly talking about me (and Jurv) to an extent, I called you an incosiderate noob as a joke and got a warning? I thought you took the joke because you told me to grow up thus I said I'm only 5ft inconsiderate noob :P. If you took it to heart I'm sorry about that but I didn't mean it in that way. I know it was piling on top of you throughout the hour but may I say I wasn't being overly rude as I know I'm a manager therefore it's not correct to be rude in that way. I didn't pinpoint your hosting skills saying they were rubbish it's just the set up that was! I think backup questions are needed but things do go wrong sometimes, sometimes it's our fault but sometimes we can't prevent it.
I would love to say make SNQ a 'Players Choice' quiz but that wouldn't be fair as some may not know what Stop The Bus, Gaw and Generate Mane Periodic Table is. Although I do think variety is needed, not 2 topics variety, not 4 topics variety but maybe ask a question on the same topic twice at the most!
Overall, I will still come regardless of whether or not the previous week had been good or bad as it's fun.
Lol no I meant hxhd staff not you n Cameron haha like they wernt helping me at all and just say there ignoring people shouting crap that litterly took the biscuit. And I meant I had like no Internet during the day before the snq so I couldn't send questions over. also now there should be a thread somewhere where players can list topics on what questions should be asked :) this I finally got management to make lol. And main reason I bailed was havin to look after a baby all day screaming n crap then having people come on Habbo slabbering that the quiz is stupid just is pointless lol. And I had questions prepared but didn't send them as I thought I was doing half of it aswell as Maria so I thought she was having questions made aswellQuote:
Originally Posted by Samanfa