My account has been stolen. need help

[Everlong]

My account has just been stolen don't know how my biggest suspition is a keylogger and i don't know how to remove them for free. (any help would be nice)

Anyway heres how it goes.
A couple of weks ago i had some prezzies with messages threatening me saying i was going to get hacked. there was three in total and i thaught nothing of it as i had done nothing that could possibly result in me having my account stolen.
Today i log on and find all of my hcs gone (82) and a couple of norms in my hand (ready to be dropped in his/her room no doubt)

i would realy help if someone could advise me on how to remove a keylogger for free as i cannot pay for any software right now.

i was going to leave habbo anyway because im nearly 17 and its getting realy boring but that leaves no excuse for someone to take my stuff.

[Lizard]

unlucky dude on habbo hompeage there should be a free computer scan

[Everlong]

oh right ill have a look thanks.

[Shadow16]

My account has just been stolen don't know how my biggest suspition is a keylogger and i don't know how to remove them for free. (any help would be nice)

Anyway heres how it goes.
A couple of weks ago i had some prezzies with messages threatening me saying i was going to get hacked. there was three in total and i thaught nothing of it as i had done nothing that could possibly result in me having my account stolen.
Today i log on and find all of my hcs gone (82) and a couple of norms in my hand (ready to be dropped in his/her room no doubt)

i would realy help if someone could advise me on how to remove a keylogger for free as i cannot pay for any software right now.

i was going to leave habbo anyway because im nearly 17 and its getting realy boring but that leaves no excuse for someone to take my stuff.

Before i can help i need to ask you a few questions.

1. Can you still access your account? Or has pass been changed?
2. Have you got any Anti-Virus software installed?

Just answer them 2 then i can help.

[Everlong]

Before i can help i need to ask you a few questions.

1. Can you still access your account? Or has pass been changed?
2. Have you got any Anti-Virus software installed?

Just answer them 2 then i can help.

1. I have used the on screen key board to change my password so my account is secure.
2. i only have norton internet security.

[Shadow16]

1. I have used the on screen key board to change my password so my account is secure.
2. i only have norton internet security.

Okies thats good you've secured the account.

Anyways run a Full System Scan on your computer. It may take a while for it to complete the scan, but it should detect any viruses, Spyware etc.. and should take the appropriate action if it dectects any threats

[Nixt]

1. I have used the on screen key board to change my password so my account is secure.
2. i only have norton internet security.

The on screen keyboard does not guarantee safety.

[Nick-]

The on screen keyboard is always picked up by the logger, the only help i can offer is either AVG or Trend Micro who have never done me wrong
http://uk.trendmicro-europe.com/cons...all_launch.php

[Everlong]

Okies thats good you've secured the account.

Anyways run a Full System Scan on your computer. It may take a while for it to complete the scan, but it should detect any viruses, Spyware etc.. and should take the appropriate action if it dectects any threats

how do i run a full system scan and will it remobe the keylogger?

[Nick-]

Norton>Norton Antivirus>Scan for Viruses>'Scan my computer'