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Thread: Habbox excuses

  1. #131
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    Quote Originally Posted by Lycan View Post
    He understands he should of be specific, i understand it, the world understands it but as danny explained he didn't make it specific because it thought people would understand what it meant which you didn't and therefore this conversation comes about

    Time to let it go.
    If we are going to use the "Time to let it go" excuse, I think we should let go of the fact that a lot of staff put their life before Habbox
    Sammeth.

  2. #132
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    Quote Originally Posted by Sammeth. View Post
    If we are going to use the "Time to let it go" excuse, I think we should let go of the fact that a lot of staff put their life before Habbox

    Smart, that was smart, but the let it go was refering to and could only be understood to mean that i was stopping the posts from you and danny continuing the echo.

    Something i would hope that the managment will do to solve this thread ( aka understanding, solving)

    No one has said staff should put habbox before their life so you are the sole person who think that. so you should infact say

    Quote Originally Posted by Sammeth. View Post
    If we are going to use the "Time to let it go" excuse, I think I should let go of the fact that a lot of staff put their life before Habbox

  3. #133
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    Quote Originally Posted by Lycan View Post
    No one has said staff should put habbox before their life so you are the sole person who think that. so you should infact say
    I could have sworn someone earlier in the thread did. If not, then I apologise, but its too late for me to go searching through the thread.
    Last edited by Sammeth.; 13-09-2007 at 10:12 PM.
    Sammeth.

  4. #134
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    Quote Originally Posted by Galaxay View Post
    Im 16 and im on at school for 2 years still? Doesnt end at 16.
    Does for some

  5. #135
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    Oh, lovely, another one of these :rolleyes:

    So let's start from the beginning. This entire thing is about reputation isn't it. Not a single bit is about the other issues you raised, its attacking me for removing a few pointless reputations you recieved and infracting you, is it? Ok fine, I will defend myself.

    Are you saying you are better than us? With saying you have a life and we perhaps don't as we are on your forum? Thats the impression I get.
    No, what we are saying is that when you haven't logged in for a week, we do not start a thread saying "OMG PYCAN / LYCAN HASN'T LOGGED IN FOR A WEEK OR CHECKED MY PM!!" because you don't need to defend yourself against that. Apparently we do. (Apologies in advance, I *am* going to mix Pycan and Lycan up.)

    It is funny how I received an infraction because I received +rep from my friends and receiving reputation back as I repped them for good services... I won't go into much detail but that is pathetic.
    You recieved an infraction for a thread that is basically asking for pointless +rep. And returning all that rep in a pointless fashion.

    That nrskp4 is terrible for it! Why not learn to take criticism like every body else has too on your forum?
    Where did I A) Flame you or B) Refuse to take constructive criticism? The only thing I did was posted a thread about the rampant pointless rep threads in the spam forum. You did not make any comments of constructive criticism that I saw.

    I honestly can only say I like a phew managers from Habbox Forum, but there are others I despise because they are just lazy and have important life's than us and they never let us forget. Some of your staff can't even spell either... Not a good impression.
    :rolleyes:

    Come on, we make your forum work. At least treat us with respect as we do to you.
    As far as I'm concerned, I treat everyone with as much respect as I can. Which is why I standardize infractions and I don't infract only some people, and additionally when someone reports something, I always deal with it instead of ignoring it (as is highly relavant to this case, the entire incident started with someone reporting the thread in question. No I will not tell you who.)


    Not like the reply I got last time from a certain member of staff.

    Everybody has a right to complain, it's exactly what I am doing. Tis' my feedback.
    I hope you're not talking about me, because I've never PMd you before, except for the automated infraction message. You have a right to complain (within the rules), of course, but by the same token, I have a right to defend myself.

    Quote Originally Posted by Danny (:
    It's annoying when nvr does that, when he goes "*Text Removed*!¬!¬! ma infractionz i wnt dem removed" when no one ever talks like that
    That's actually my attempt at humor more than anything else, to make a serious thread a little more bearable. I can't actually make too much of a joke because it has to be serious, but if its completely boring and standard nobody reads it. Its strange, I agree, but I've come to learn that it works. Except I haven't actually said *that*

    Quote Originally Posted by harry!
    That's another common excuse "we do stuff behind the scenes", but I can't really comment since I have no idea what it is.
    You can always ask I for example just sorted permissions for four departments, added VIP, replied to 42 PMs (35 of which were sitting in my inbox when I logged in), dealt with a few complaints, dropped off some prizes, spent some time in HxHD, checked on the trialists, made sure we had events and had a discussion with another admin about policy. And today was a tame day. We all have a lot to do I love my jobs, which is why I do them, and I can still do them, but it does kind of irritate me when people accuse me of doing absolutely no work :rolleyes: (not you, I'm just kind of making my point after my response to your quote.)

    Quote Originally Posted by lazer-man
    None of your staff do the work right.... I PM'ed some of your staff i dont get a reply, WTH?
    I might PM you complaining about some of them if you dont mind?
    I replied to your PM...


    Quote Originally Posted by Lycan
    I'd also like to ask why the HabboxWorld (International forum aimed at US and CA) is run by UK staff (including myself as Habbox Expert) at one point and HabboxForum (Which must assume is UK as HabboxWorld won't allow Uk events / forums etc) has American staff meaning members have to wait a very long time to get responses because of time differences (the job they do is good but i can't understand why)
    That's a fair question. A lot of it has to do with Habbo itself. Remember, the UK hotel was up far before the US hotel was. Therefore, some of us had all our friends on the UK hotel, and we never really made the switch over. Habbox UK is the big one, therefore the most competent staff rise to the top. I'm going to reveal a staff prejudice here, so I ask that all HxW staff don't get offended, because it doesn't apply to *everyone* Most of us are of the common consensus that the people who can't get jobs on here and really want to work for Habbox go there. Or, the favorite quote of management, "The ones who can't get power here go there." That being said, that has slowly filtered out, and a lot of the international management is highly capable. But in the past, when they were desperate to fill slots, people just moved over there and got into management without doing work. Since we have more candidates over here, its easier to weed out those who don't work and those who do. You're right, it does seem unnatural, but when you see it through from the beginning it makes some kind of sense

    NOTE: Most of the HxW staff currently are terrific at what they do. What I described above is mostly from the past, though its somewhat true now, because MOD jobs are so hard to come by here, a lot of people mod on the international Habbox.

    Quote Originally Posted by !Lily
    I passed my Habbox Help Desk Application and got a trial. The help desk closed and reopened. I lost my forum permissions because I purchased VIP. So what did I do? I PM'ed MAD who then forwarded me to nrskp4 and NOTHING was done. I opened threads with staff replying "PM the manager" even though I have? Im still waiting for replies now but after such a long time I would never want to take Habbox up again because thats how much the staff suck. You want staff, yet you wont sort them? Pathetic.
    As the desk closed and reopened, and the old management were lost, we did not know who were trialists and who weren't. We knew those who had permissions and who didn't. However we did post an activity thread, and we went based on those. The people who replied got in with the next wave. Looking through my PMs, the day you got VIP (7-18) and a seven day period after, I have no PMs about it. As you were saying?

    Quote Originally Posted by Lycan
    Then Perhaps school children shouldn't be placed in such vital jobs
    Do you realize how ridiculous that is? If people in school weren't allowed to work here, I think we would have three members of staff. All members of staff would have to be paid, because not many adults will work for free on a Habbo fansite. Therefore a lot of our services will shut down. A lot. We can't even afford to pay like 3 normal salaries. 2,000 pounds a year, way below minimum wage? No way. Maybe one person. That's it. Most 17-19 year olds go to college.

    Could of replaced your self for 2 weeks... to another high management staff?
    For security reasons the number of admins are kept low. We also recently lost several management members, for example Tomlegend was great with stepping in wherever help is needed. MAD, myself, and J1MI could not take on his workload, because of the very thing you are complaining about, we don't take on more than we can chew, because we know it would affect our ability to provide services.

    Quote Originally Posted by Joshuar
    I asked nvrspk4 to cover the reputation thread, he said he would try his best, but didn't have a chance it seems to do it.
    He's right, he did ask me, but that night a family emergency popped up, something I could not control, and as people have probably noticed, my activity was severely limited for a few days due to long nights and days. If you want us to be replaced every time we have a family emergency beyond our control, then half of Habbox would be fired by now.

    Quote Originally Posted by Pycan
    Quote Originally Posted by Joshuar
    I am sure if sierk or ---MAD--- had a problem they would talk to me in a manager sense, not a friend sense.
    I really find that hard to believe... But I'll have to take your word.
    Its actually true. Its difficult to do, but its something sierk, myself, and MAD have all taught ourselves to do. I have banned, infracted, and warned friends (yesterday included) because its my job, and I have to be unbiased. Unfortunately, some friends can't accept that I don't give favoritism when enforcing the rules, but I guess that shows who are true friends and who are just in it to suck up. Useful sort of, though its rather dissapointing when someone I liked turns out to be one of the suck up variety and not really a friend.


    Quote Originally Posted by Neversoft View Post
    Yeah, nvrspk has said If I keep repping people back and 'pointless' repping people it will result in having to ban my account. :S

    If you get repped. You rep back. It's how you thank the user who repped you. But now I'm being told that it's against the rules and classed as 'pointless reputation'. Bloody stupid.

    Exactly. 'Oh, can't do that I'm too busy right now'. Quit then. Jeez some staff really need to get their act together.
    You were warned for pointless repping because people have complained about the system recently. When you are repping back just for rep, it is pointless. What would be allowed is going through the other person's posts, finding a genuinely good post, and repping them for *that*. Just putting "Good post" if the post is "yeah, I know" or "blahblah is trusted" will be deleted, because its quite obvious that you were covering up another post. But I think Chris and I have sorted out the problems he had with this. Like I said, I bear no ill will towards him, I actually thought and think he's a pretty decent guy, but I can't treat him differently than I would someone else in the same situation.

    Quote Originally Posted by Lycan
    i thought VIPs , people who pay came before normal members...


    Shows how low down normal members are down the list
    They do, we just haven't recieved payment.


    Quote Originally Posted by Neversoft
    My rep to PaulMacC, Romance, Furi0n (Notice that I said 'good post' and it is still aparrently pointless...), Volcanoz, Wiley, Typers, mean-machine and Typoh are certaintly not pointless. And the other reps were repping people back who had repped me. As I said before, If someone reps you. You rep them back. It's a way of saying thanks. Shouldn't be against the rules at all.

    You'd think that being an active member for 2 years, purchasing 3 years worth of vip and being a forum moderator for 8 months aswell as being (assistant) articles manager, rare values reporter, theme park staff and a load of other stuff they would treat me with a little respect.
    We did go over that via PM, two or three of those got bunched in with the rest, and we agreed that a bunch were pointless, there are some we still disagree on, but he did say it was against the rules, just that he didn't agree that it *should* be against the rules, which is a different issue. I did treat you with respect, in that wasn't rude or attacked you personally. However, when it comes to enforcing the rules, everyone gets treated on the same level. For example, people who donate to the police department aren't allowed a shorter sentence for murder or robbery. (Of course, murder or robbery is more serious in a fashion, however when you consider it, its about equal when you realize the scope of things you can actually do on here.)

    Quote Originally Posted by Lycan
    If Repping back is pointless why do the managment let so many people have it in there sig, and why does it say when you rep someone ' maybe you'll get some in return '
    We don't, there's a specific rule against it, and we enforce it. I'd know, its the #1 thing I infract or warn staff members for, as a matter of fact I removed two today. I'd show you them for proof, but that's a breach of privacy

    Quote Originally Posted by Galaxay
    Also they shouldnt stop you from pointless +repping, i mean -repping ok cause they have to deal with it, but they shouldnt have to care about +reps
    We care about it as people complain about how ridiculous the system is getting. And it is getting ridiculous, especially with the rulebreaking. Reputation related issues are becoming a huge part of the rulebreaking we have to deal with. Thus it directly affects our ability to deal with other matters, because we spend so much time dealing with these rep threads.

    Quote Originally Posted by Pycan
    Mad told me reps that say Good post are allowed. So yep

    Also, I posted reps to users saying good posts, apparently I am abusing it.
    Its taken in context as well, if you rep someone who says "20 rep to 18 power!!" saying Good Post, the moderators *are* human and have the ability to recognize that it was, of course, pointless.

    Quote Originally Posted by Neversoft
    Exactly. They don't do anything about that and my signature is even asking people not to rep me in a way, yet I'm the one that gets a warning. Did anyone else recieve one of these pms?
    You were not the only one.


    Quote Originally Posted by Pycan
    Nvrspk4 or what ever his name is has a grudge on me because I complained about him to Habbox, Of course... I got no email replies or pm's

    There all best buds and they proberly laugh at us.
    I honestly don't mean to make fun of you or attempt to insult you or anything, I'm asking this in complete honesty, but what issue are you talking about? I get contacted about so many things, polite and not, so I don't really assosciate it to a specific member. And I don't hold grudges either There was someone that I severely disliked, but they had a good application, I hired them, and they became an Assistant Manager. If I held a grudge against everyone that said something rude to me, or did something I disliked, I would hate half of Habbox. So I've learned to bear the grudge for two days and forget about it, plus, by then I probably have some other hate-thread from a member of staff I infracted

    Quote Originally Posted by Neversoft
    I don't think nvr holds grudges because hes always been a cool guy to me and then I suddenly got that pm from him. I guess hes only doing his job but it is a rather silly reason to ban me really.
    We really don't want to have to ban for rep. Trust me, like we *REALLY* don't. Its a last alternative. You'll probably get an infraction before a ban. But putting it in the PM is a wakeup call, and like I said, you're not the only one who got it. And thanks

    Quote Originally Posted by Lycan
    i've given up reporting Reps... they stopped removing my - ones a while ago, i'd report the same ones each day and nothing would ever happen, one rep randomly just called me a noob! and didn't get removed, now they are off the 'latest 10' and have been for some time so i no longer care, i'm happy to take the pointless - rep as i now its pointless and i'll get plus rep from my posts which people agree with.

    I think staff don't like people who kick up a Fuss, but without someone moaning would there ever be a change in the world.
    We usually try to PM people with the reason it wasn't removed. At least I did, but to be fair on Josh, when I dealt with it, we had about 1/10 as many reports as he does now. Also, posts that don't follow the right format are instantly deleted.

    We don't like people who kick up a fuss for personal benefit, but we learn to get past it. People who genuinely believe in what they're saying, and aren't doing it because they want something is different. And it doesn't mean I've classified you in the first group btw. I'm not even going to bother, because as soon as this is done and dusted, I'll just move on.

    Quote Originally Posted by Galaxay
    I usually get my reps taken off, also anyone know what "roshashanah" means?
    Its the Jewish New Year which is today.

    Quote Originally Posted by Lycan
    In Fairness nor do any of the Habbox Staff.

    Infact at the momment i find myself online more then all visible staff.
    I keep myself invisible, purely because sometimes I go away from my computer for a few hours and just hit switch user, when I go out with my friends or have a soccer game or something, and I don't want people to think I'm ignoring them when they PM me and see me online, because I try to deal with things in a timely fashion.

    Quote Originally Posted by Pycan
    Unfair infractions, not answering to my email for a complaint, treating me unfairly and a phew selected others.
    Infractions can be reported, the email man (Tomlegend) recently resigned, and you were treated the same way as others, which shows that it was fair across the board.




    As for the VIP issue: Yes, we only did realize it now, because up until yesterday or two days ago, nobody thought to PM me about the issue, and posted it in relatively obscure threads where we could not realize. Only now when someone PMd me, then another, I realized that there was an issue, but I can't exactly take care of an issue when I don't know what's happening.



    I wonder how many people will actually read that...

    But hey, maybe the fact that I took the time to read and respond to all that will say something to the thread starters and their supporters saying we don't care nor work

    EDIT: HOLY CRUD that is WAY long!!!
    Last edited by nvrspk4; 13-09-2007 at 11:26 PM.
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    Quote Originally Posted by Galaxay View Post
    Takes time to trust people, if they quit someones not going to get their job right away.

    And their not trying to make you feel less important their simply saying they go out unlike some people.
    I trust anyone until I have a reason not to. I don't believe that HxF should go on this standard, but maybe sometimes close to it.

  7. #137
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    Great that you've responded to some of the Major points i've picked out but there is still one i'd love to see your view on another one of my posts,

    Sadly its been removed because it contained a quote from another member (which was ofcourse a Private message)

    The point was that repping someone with the comment 'Good post' cannot be deemed pointless, as the person may of enjoyed the post or agreed with it, or perhaps it made them laugh yet Pycan appears to have 4 of theese on the list sent to him.

    I also like that you have responded to my thoughts around the two forums as i've tried to keep the thread on track with the problems i feel are around the forum.

    Perhaps an exchanging of roles would be an idea, if we think you arn't doing a good enough job relating to some aspects perhaps give thoose people a chance to do the job and ether feel the stress and problems you and/or other staff seem to have.



    Edit:
    When you say...


    We don't like people who kick up a fuss for personal benefit, but we learn to get past it. People who genuinely believe in what they're saying, and aren't doing it because they want something is different. And it doesn't mean I've classified you in the first group btw. I'm not even going to bother, because as soon as this is done and dusted, I'll just move on.

    Does that mean that nothing will come of this thread and you do see it as a 'fuss' or ....


    Edit:
    when you say

    Its taken in context as well, if you rep someone who says "20 rep to 18 power!!" saying Good Post, the moderators *are* human and have the ability to recognize that it was, of course, pointless.


    What if the rep was a 'owed' rep and that was the persons most recent thread as they coudn't search or find the one it was aimed for.



    Edit:
    When you say

    Do you realize how ridiculous that is? If people in school weren't allowed to work here, I think we would have three members of staff. All members of staff would have to be paid, because not many adults will work for free on a Habbo fansite. Therefore a lot of our services will shut down. A
    lot. We can't even afford to pay like 3 normal salaries. 2,000 pounds a year, way below minimum wage? No way. Maybe one person. That's it. Most 17-19 year olds go to college.


    My remark was for such vital jobs, and by school children i meant thoose in secondary school and not thoose in college/sixth form. as thoose in sixthform/college/uni who come to this forum have much more free time like myself and quite a few others. we arn't trying to say you don't do a good job we are trying to say perhaps someone with more time at a more mature level should be given a chance



    Edit:
    When you say:That's a fair question. A lot of it has to do with Habbo itself. Remember, the UK hotel was up far before the US hotel was. Therefore, some of us had all our friends on the UK hotel, and we never really made the switch over. Habbox UK is the big one, therefore the most competent staff rise to the top. I'm going to reveal a staff prejudice here, so I ask that all HxW staff don't get offended, because it doesn't apply to *everyone* Most of us are of the common consensus that the people who can't get jobs on here and really want to work for Habbox go there. Or, the favorite quote of management, "The ones who can't get power here go there." That being said, that has slowly filtered out, and a lot of the international management is highly capable. But in the past, when they were desperate to fill slots, people just moved over there and got into management without doing work. Since we have more candidates over here, its easier to weed out those who don't work and those who do. You're right, it does seem unnatural, but when you see it through from the beginning it makes some kind of sense


    it does seem that even if you have more candidates on the UK forum they could easily be pushed to the US/CA/International forum as Habbox is one big family of sites (is it not?) perhaps pushing more US staff to work ether as a second job or primary job on a US timezone site might help. i say this in only to jobs that require responses quickly/ where member stress level could get higher from having to wait. on a lighter note i coudn't get a job on Habbox UK, so i tried Habbox International and managed to get a job but sadly did not agree with a few of the other staff members tatics and promotions (strange that i would argue, but i only argue when there is something i feel is out of place or unfair to others as well as myself)



    and overall, if i had the Quote tags in the c+p i would of used them, but i did read all fo your post, Posted then edited over 10 minutes... fantastic.
    Last edited by Lycan; 13-09-2007 at 11:44 PM.

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    Quote Originally Posted by 348GTS View Post
    I trust anyone until I have a reason not to. I don't believe that HxF should go on this standard, but maybe sometimes close to it.
    Then some newb trys to take over the forum and messes itup :rolleyes:

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    Oh, lovely, another one of these :rolleyes:
    Indeed.

    So let's start from the beginning. This entire thing is about reputation isn't it. Not a single bit is about the other issues you raised, its attacking me for removing a few pointless reputations you recieved and infracting you, is it? Ok fine, I will defend myself.
    The entire thread is all about the infractions, reputation, and bad management and anything else people have a problem about.

    No, what we are saying is that when you haven't logged in for a week, we do not start a thread saying "OMG PYCAN / LYCAN HASN'T LOGGED IN FOR A WEEK OR CHECKED MY PM!!" because you don't need to defend yourself against that. Apparently we do. (Apologies in advance, I *am* going to mix Pycan and Lycan up.)
    Here is the first step of NRSKP4's immaturity. You don't need to post a thread on us because we are not staff members.

    You recieved an infraction for a thread that is basically asking for pointless +rep. And returning all that rep in a pointless fashion.
    We asked for pointless rep?

    Find the words, "Please give me reputation" then? In the spam section if you are talking about, The thread was aimed at LeftForDead for starting ana rgument asking why I had more reputation than him. Obviously because people trust me more and respect me more.



    Where did I A) Flame you or B) Refuse to take constructive criticism? The only thing I did was posted a thread about the rampant pointless rep threads in the spam forum. You did not make any comments of constructive criticism that I saw.
    I would prove but the old Habbox Feedback threads have been deleted. Hmmm.

    As far as I'm concerned, I treat everyone with as much respect as I can. Which is why I standardize infractions and I don't infract only some people, and additionally when someone reports something, I always deal with it instead of ignoring it (as is highly relavant to this case, the entire incident started with someone reporting the thread in question. No I will not tell you who.)
    It is weird how you gave me and Neversoft (I apologize if name isn't right) the same type of warning, yet I got a more serious infraction. Yet others didn't even receive one?! Why is it just us 2 when theres 100's of members that rep every day? I find it unfair, if you punish 1 or 2 punish them all. If it was people with 1 rep you wouldn't care, but because it is 43 rep you do care. Interesting.

    I hope you're not talking about me, because I've never PMd you before, except for the automated infraction message. You have a right to complain (within the rules), of course, but by the same token, I have a right to defend myself.
    I put in a complaint about you 3 months ago I think ti is now. No reply... Makes me think that you are all besties and don't care what users think about you as your job is no threat... you are all loved mates.

    That's actually my attempt at humor more than anything else, to make a serious thread a little more bearable. I can't actually make too much of a joke because it has to be serious, but if its completely boring and standard nobody reads it. Its strange, I agree, but I've come to learn that it works. Except I haven't actually said *that*
    Why not be professional and deal with it? This is a serious matter, you should not make it humorous,. Not one of you have replied saying yes, we will do something about it. Thank you. All you have done is defend your self.

    You can always ask I for example just sorted permissions for four departments, added VIP, replied to 42 PMs (35 of which were sitting in my inbox when I logged in), dealt with a few complaints, dropped off some prizes, spent some time in HxHD, checked on the trialists, made sure we had events and had a discussion with another admin about policy. And today was a tame day. We all have a lot to do I love my jobs, which is why I do them, and I can still do them, but it does kind of irritate me when people accuse me of doing absolutely no work :rolleyes: (not you, I'm just kind of making my point after my response to your quote.)
    Words are 99% different. If one of your forum staff lie... it's got me thinking.

    He's right, he did ask me, but that night a family emergency popped up, something I could not control, and as people have probably noticed, my activity was severely limited for a few days due to long nights and days. If you want us to be replaced every time we have a family emergency beyond our control, then half of Habbox would be fired by now.
    If habbox was in thew real working days, you would be fired now, so would 80% of habbox staff. Luckily... it isn't.

    You were warned for pointless repping because people have complained about the system recently. When you are repping back just for rep, it is pointless. What would be allowed is going through the other person's posts, finding a genuinely good post, and repping them for *that*. Just putting "Good post" if the post is "yeah, I know" or "blahblah is trusted" will be deleted, because its quite obvious that you were covering up another post. But I think Chris and I have sorted out the problems he had with this. Like I said, I bear no ill will towards him, I actually thought and think he's a pretty decent guy, but I can't treat him differently than I would someone else in the same situation.
    Mad said "Good Post" is okay...?

    Hey ,

    You seem to have mis-understood what the reputation system is actually for. Its not to give points to your friends but rather to praise users for a good post/thread they have made that you like or agree with.

    Thanks
    MAD
    EDIT:

    So can I have my reputation that was unfairly removed back now please.
    Last edited by Cixso; 14-09-2007 at 10:15 AM.
    Hi

  10. #140
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    Habbo
    ---MAD---

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    Quote Originally Posted by 348GTS View Post
    I trust anyone until I have a reason not to. I don't believe that HxF should go on this standard, but maybe sometimes close to it.
    Yes but you are not giving them access to things people have spent hours making and organising .

    We cannot randomly make anyone an administrator or manager because they have a lot of power and can destroy a department if we are not careful. Obviously we have backups to rely on but putting up a backup every day will annoy both staff and users at the same time.
    ---MAD---

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