Thehabbo.com ? What happened

[qoq.]

awe that sucks that its delayed a week
at least u have some backups


u should make them back up every 3 days or something and keep it on your computer.

[Robbie]

Ah, that doesn't sound too good.

[Flisker]

You can get money from hostgator if its all lost. Good luck on resolving this problem.

[Awfy]

You can get money from hostgator if its all lost. Good luck on resolving this problem.

Yeah I was saying to Jack, if they try to take money off us to provide us with backups then I will be asking for at the very least a full refund with the hosting account still active for us to use.

[qoq.]

When do u think the site will be back up?

now that you have the back up

[Moh]

awe that sucks that its delayed a week
at least u have some backups


u should make them back up every 3 days or something and keep it on your computer.

We back our website once a day, and database backups twice a day.

Some times the backups don't fully work :S

[Awfy]

When do u think the site will be back up?

now that you have the back up

It may be back before the end of today, I can't promise anything though.

[Blackcomb]

We back our website once a day, and database backups twice a day.

Some times the backups don't fully work :S

Whats there to backup? LOL

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But ye, I hope you get the site backup. Hostgator will prolly refund you all the money and give you free hosting seeing as this could turn ugly for them if they have found that it was one of their employees that deleted the root directory. Sadly i don't think thats the case seeing as Hostgator doesn't allow any of their level 1,2, & 3 support staff access to any client servers. Only Administrators get access. Plus the fact that they don't snoop clients servers unless their server is overloaded, or hosting a virus or illegal software re portered. Therefor you could of been hacked. Make sure you change the password to the email address that was used for contact information and scan for key loggers. But then again there is the fact that you can't login to cpanel and you as the client can't do anything to the cpanel files.

Its a hard case but im leaning towards host gator staff error. Which ever way it goes keep us posted.

[Moh]

Whats there to backup? LOL

Erm, what you mean by that?

[Awfy]

Erm, what you mean by that?

He means exactly what you're thinking he meant.