Orange are disgraceful.

[today]

Never had a single problem with Orange, always helped me when i've had errors and often been very niceee.

[Hazza]

Hasn't it always been that you only get a free upgrade when your contract is supposed to expire but you decide to extend it instead?
They can't just randomly give you a free £300 phone just cause you've been with them for long.

This is the first time, I always do it this way, they aren't losing out, I'm signing a 21 month contract instead of a 18 month contract... Is not so much about the pay, its the fact that new customers get it free and exsisting ones do not. Don't get me wrong, we have 3 contracts in our family with Orange but lately I feel like they are quiet far behind the other companies and if they didn't want to give out free phones, why let you upgrade 3 months early?

[Ashhizzle]

Orange are rubbish. I rang up once to cancel a contract and they're like, that'll be £650. :S

They have the right to charge you a reasonable amount for the rest of the months, it's probably averaged from your past months. Its a contracts isn't it, if you cancel it theres bound to be a set back of some sort.

[mangle]

They will have wanted £650 as a breaking contract fee, they want the amount of money they would be getting/even more and you did sign to say you would pay out.

[joshuar]

The only thing I hate about Orange is talking to the Indian Call Centres cause they are no good to try and talk to for help.

It's also a pain cause in order to go onto an 18 month contract from my sim only contract I have to call up, and I can't understand a word they are saying. They should get their lives sorted out or they will lose out, O2 I hear are like the best.

EDIT: My 2000th post is a rant! Yay!

[Hazza]

Rang them up again yesterday and got a more reasonable man. He said that their databases are messing up and he'll give us £100 off. But he's going to ring back tomorrow when they've sorted it out to discuss options. If I get it for £27, I'll pay that

[Corporal]

The only thing I hate about Orange is talking to the Indian Call Centres cause they are no good to try and talk to for help.

It's also a pain cause in order to go onto an 18 month contract from my sim only contract I have to call up, and I can't understand a word they are saying. They should get their lives sorted out or they will lose out, O2 I hear are like the best.

EDIT: My 2000th post is a rant! Yay!

Ive always spoke to someone sounding british when i have spoke to orange.

[Robbie]

Ive had no reception for the past 3 days. It's definetly an Orange area as I've never had problems. Indians are "passing it on"

[Hazza]

Ive always spoke to someone sounding british when i have spoke to orange.

The last two people have been, I hate ignorant people.

[Corporal]

The last two people have been, I hate ignorant people.

Hows that make me ignorant?