I'm with Virgin, I must admit they COULD be better... (i.e customer services)

I'm with Virgin, I must admit they COULD be better... (i.e customer services)
Could be better but never done me any trouble at all, and I'm using the 20MB package.
There isn't a "best" ISP. As far as I am aware not all ISPs are available to people and in some cases ISPs are better in some areas than others. In my area, Orange and Tiscali are the best, while AOL (though, AOL usually are crap anyway) and BT are the worse. I've heard incredibly bad things about Virgin, aswell as good things, so they can't be the best
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Last edited by GommeInc; 19-05-2009 at 06:45 PM.
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Yeah I agree with the above post everyone will have criticism for other ISP's and a passion for others for example BT Broadband could be great in London but really crap in a different area same with Virgin I'm with them at the moment and havn't had one problem at all customer service is great although they play bad music but thankfully I've only ever had to wait a few seconds and someone picks up but someone may be having a bad expearience (E.G. Bad Speeds, Rubbish Customer Service).
Just depends on your area really and which is available in that area and picking the best one out of those.
As to the AOL bit I was actually with them before I switched to Virgin and they was quite good I mean their speeds where terrible I was on their MAX package and even that was slow if they provided better speeds like 16-20MB I would probably still be with them because I never got disconnected or had any problems they even offered me a package for up to 8MB Broadband, A "Free State Of The Art Router Worth £100" as the guy on the phone put itand for only £7 a month and I would still have my unlimited downloads so they had some good deals but I was with them for like 5-6 years so I guess it was a last strech to keep a loyal customer which I thought was quite good but I still left due to their max speed not being so good but other than that I must say AOL aint all that bad atleast they wasn't for me thankfully.
Last edited by Berch; 19-05-2009 at 06:55 PM.
Indeed, I have had ups an downs with AOL, but recently I have had no problems at all.Yeah I agree with the above post everyone will have criticism for other ISP's and a passion for others for example BT Broadband could be great in London but really crap in a different area same with Virgin I'm with them at the moment and havn't had one problem at all customer service is great although they play bad music but thankfully I've only ever had to wait a few seconds and someone picks up but someone may be having a bad expearience (E.G. Bad Speeds, Rubbish Customer Service).
Just depends on your area really and which is available in that area and picking the best one out of those.
As to the AOL bit I was actually with them before I switched to Virgin and they was quite good I mean their speeds where terrible I was on their MAX package and even that was slow if they provided better speeds like 16-20MB I would probably still be with them because I never got disconnected or had any problems they even offered me a package for up to 8MB Broadband, A "Free State Of The Art Router Worth £100" as the guy on the phone put itand for only £7 a month and I would still have my unlimited downloads so they had some good deals but I was with them for like 5-6 years so I guess it was a last strech to keep a loyal customer which I thought was quite good but I still left due to their max speed not being so good but other than that I must say AOL aint all that bad atleast they wasn't for me thankfully.
I get the speeds I pay for, and previously I was on the 8MB package at £10, not £7.