When applying or getting asked to be staff, its not stated how many hours per week they must devote the desk. Your post did make me laugh though your practically saying if staff cannot put the helpdesk before there real life then they shouldn't work for the desk.
Fair enough if there wasn't staff in the desk at the time, however its very rare to see that happening. I can't believe how harsh people are being basically saying if you don't devote your weekends to the help desk then you shouldn't be staff.
Also bare in mind Christmas exams are very near so I'm sure Ben and David are extremely sorry that there staff were most likely studying and not in the desk :rolleyes:
















