With that screenshot I assume I just walked in as I was going o/, so I prob didn't see him ask for help.
With that screenshot I assume I just walked in as I was going o/, so I prob didn't see him ask for help.
Hi
Wow, it's been a while.
Well even after you were there, I asked for help twice :S
i'd also like to ask why talking in caps is against the rules now???????
there was never a problem with it before.... now it is a kickable offense!
Last edited by xxMATTGxx; 10-12-2009 at 08:24 PM.
We must be talking about different departments then, because HxHD is not there for you to come in and ask a set of 20 questions to test our helping abilities. It's not as if we evaluate every user who's asking for help. Unfortunately there are actually users who regularly ask for help and then when we help them they give us a "score" of how well we've helped, and these users think it's up to them to occupy our time testing the system. If you came into the help desk and asked for help we'd help you. If you came in tomorrow we'd help you. If you came in the next day asking the same questions as the day before and then telling us how good we're helping we're going to get suspiciousWhat proof could you ever have that someone doesn't really want your help? And yes someone could ask 20 questions and you would have to answer them because it is what you're there for. If you have a job you follow its description even if it gets annoying, because that's what you're meant to be doing.![]()
I'm not crazy, ask my toaster.
Last edited by xxMATTGxx; 10-12-2009 at 08:24 PM.
Would you please stop ignoring my posts? I would really appreciate a reply to them. I have only ever asked 1 question in hxhd (two if you count as to why the tele was turned around), so obviously I wasnt "testing".We must be talking about different departments then, because HxHD is not there for you to come in and ask a set of 20 questions to test our helping abilities. It's not as if we evaluate every user who's asking for help. Unfortunately there are actually users who regularly ask for help and then when we help them they give us a "score" of how well we've helped, and these users think it's up to them to occupy our time testing the system. If you came into the help desk and asked for help we'd help you. If you came in tomorrow we'd help you. If you came in the next day asking the same questions as the day before and then telling us how good we're helping we're going to get suspicious
Some staff are seriously in-denial.
PSN: StefanWolves
Add me if you play COD Black Ops or Fifa 11.
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