Have you ever received a reply from the Help Tool? :S

[Hatake Kakashi]

I received a response within 24 hours. I wasn't very happy at the response but it was one, none the less.

[ssricky]

right now its 2 weeks after i sent mything to the help tool and i found it in my junk mail right now XD im just sitting here laughing they told me to resend my message using the tool again i was like are u joking