+11 REP FOR TECH HELP - ASAP!!!

[Black_Apalachi]

What's basically happened is I've got this 'AntiSpyware Soft' which is essentially a fake spy-ware programme that gives you fake alerts in order to persuade you to purchase their software. It's on my laptop and is preventing me going on the internet or using any applications.

I followed this guide; http://www.2-spyware.com/remove-antispyware-soft.html but it was still there and all I have really in terms of anti-virus is AVG (8.5) which apparently doesn't detect it (as it isn't a virus itself). I had resorted to system restore but it is even preventing me from doing that!

So I want to know whether it is possible to do a system restore from Safe Mode (with Networking, or any of the other options on the F8 start-up menu). Alternatively, any other solutions to get rid of AntiSpyware Soft would be greatly appreciated.

I'm using Windows Vista (Home Basic) on a Fujitsu Siemens laptop (currently creating this thread on a different PC).

Thanks in advance.

[Apolva]

If you have the original disks/windows install disk -> reformat + reinstall windows (recommended)

If not, download & run this: http://www.malwarebytes.org/ (the free version)

That should remove it. In future may I suggest running either Kaspersky or NOD32 as your main A/V.

[Black_Apalachi]

If you have the original disks/windows install disk -> reformat + reinstall windows (recommended)

If not, download & run this: http://www.malwarebytes.org/ (the free version)

That should remove it. In future may I suggest running either Kaspersky or NOD32 as your main A/V.

I've seen that malwarebytes mentioned a few times but.............. I can't get on the internet. And I don't have any Windows disks.

[Apolva]

I can't get on the internet.

Download it on this PC and copy it over on a memory stick or something.

[Black_Apalachi]

I doubt it will let me, but I'll try. Thanks

edit: this says it's gonna take 4 hours!

[Matthew]

I doubt it will let me, but I'll try. Thanks

edit: this says it's gonna take 4 hours!

its 4hours or a new computer

[Black_Apalachi]

its 4hours or a new computer

It said 4 hours, then it said about 10 hours now it says 3 days!!!!!!!! And it also says 0.1/5.9 MB ...so a 5.9 MB file is gonna take 3 days to download? :S

[Apolva]

Cancel and start download again. If that's still ridiculously slow, try a mirror.

[Black_Apalachi]

Lmao why didn't I think of that! It did it in about 10 seconds the second time, thanks I'll let you know how it goes with the laptop.

[Black_Apalachi]

Right, as far as I can tell I've sorted everything (I'm typing this from my laptop which is a good sign!) but the only problem I'm left with is that Internet Explorer spontaneously opens itself up at any given moment and displays random adverts.

Am I right in thinking IE can not be uninstalled? If so, anybody got any ideas on how to stop it doing this?