HxHD Staff Ranks

[Nixt]

I am more than willing to accept that HxHD is now predominantly a lounge, but given it's long term standing as HxHD it will remain with that name even if the nature of its purpose is changing. At least for the time being.

Hopefully the recent implementation and practice of these roles will improve community interaction between all staff and the public.

[HotelUser]

I completely disagree. From a first hand perspective it's absolutely necessary to maintain these positions.

It gives the staff something to work for, and if all 20 of us all had rights, it would be far too much to look after and manage, especially considering the complaints we get concerning room moderation when at present 3 superstaff have rights.

It makes no sense merging all the jobs, because we do need groups of people working towards specific tasks. It is much easier for a portion of the team to be mostly focused on room moderation, one part arranging staff bonding, and room quizes (which I plan on seeing an abundance of due to the merge and the time of year) and a portion of staff of which can just focus on making sure the conversation in the room is flowing, and friendly.

Mixing all of these tasks into one position would be overwhelming for new staff, and to be quite frank, it would be very difficult to find rnough staffmembers who want to, or are atleast good, at doing absolutely every one of these things. I'd have to rename the single title to super super staff.

Thanks for creating the thread, I couldn't agree more. Head DJs got scraped and that's basically what they done send PMs out to staff. I see the point that we had a head DJ, considering we have 50 staff. But having a manager, assistant manager, staff super staff, community super staff, community super staff and then staff for 20 staff. I think that's a bit too much.

Just because other departments had such restrictions imposed doesn't mean this one should. There are many factors other than staff population that are contributing factors whilst determining how many staff are required.

I prefer the Super Staff roles than one of the Managers, but that's for another reason.

I do believe that it is a pretty useless idea as HxHD already has way too many staff, they're essentially moderators now rather than people actually giving help. In my entire time at HxHD I rarely see anyone ask for help, so instead of expanding the staff really they should be cutting down on it :| Also with the large amount of staff, when they're in there especially now with the merge, if there are like 7 members of staff in there then there's only room for like 18 other people, and as seen today a lot of people come into the HxHD so it's generally full when there's staff just in there 'looking pretty' because they're made to go in there as the rules, not like they want to be in there all the time.... HxHD is a useless department nowadays, and is more a lounge than a Help Desk, not only that it's way too strict and the moderators in the room seem to run on the same fascist scheme the same manager I currently dislike seems to enforce. Tbh the Forum Moderators aren't even as strict, and they have been criticised in the past for being too strict.

You're defaming moderation, when, might I point out, my staffmembers had to spend several hours dealing with specifically you breaking rules in the help desk, and even still you're continuing to enter the room, while you clearly know you're not supposed to, as you post making suggestions related to other things about our department.

HxHD is awful in comparison to what it used to be. I had to explain to a HxHD staff member how to change their habbo badges and how to get an avatar on the forum lol. I remember when they used to know stuff about Habbo.

Instead of, or in addition to posting about it, perhaps it would be beneficial to PM HxHD Management about this so we can attack said staffmember with numerous Habbo questions to see if s/he knows their stuff!

[marriott0.01]

You're defaming moderation, when, might I point out, my staffmembers had to spend several hours dealing with specifically you breaking rules in the help desk, and even still you're continuing to enter the room, while you clearly know you're not supposed to, as you post making suggestions related to other things about our department.

I never defamed moderation :| I actually agreed that it should be just moderators and should have less of those 'moderators'. That would mean that troublemakers can be dealt with and also means that you wouldn't have to pretend that you're going to actually help people, when no one actually asks for help. Also getting rid of the actual 'desk' bit, as I know a lot of staff like to be in the thick of it all, which atm only SS really do, because it encourages interaction which atm your staff are **** at, to say the least. They generally stick within their own group and talk amongst each others and don't really get involved with the rest of the community. I've said it before and I'll say it again, your staff are prime examples of people who think they're better because they're staff, when tbh you're not better. Habbox is a hobby not a real job, and you have to loosen up a little, I don't remember when having an opinion or speaking was against the rules. But you seem to make it against the rules nowadays. Say anything you don't like you just ban someone. You then extend that ban for no reason. So yes I do believe that your moderation at the moment is pretty ****** up, but I don't blame the staff, I blame the people at the helm not giving them clear enough direction. These roles are pretty **** aswell since they give no 'real' direction they just tell them what they're basic job is, like community SS is to help with events. Congrats, but try interacting with the actual community, not just sit on the sofas in the HxHD all the time and do nothing.

[Sharon]

But I don't get how you lot were complaining about not having enough to do Shar, your job is to help people in a desk Thats all your required to do.

[Hecktix]

I think it generally depends on the size of HxHD, when I ran HxHD in 2006 we had 42 staff members - so I needed a level of staff who weren't quite management but had authority over staff - and I had a group called "Team Leaders" who basically ran the normal staff on a day-to-day basis, I also had "higher up people" who ran things like the Community Issues, like introduced here but I only had one person doing this. I myself ran the "senior team" and was responsible for everything else.

Habbox Help Desk was a lot bigger staffwise back then, I see the point for these changes as I had to use them back in the day, although I don't think there should be many Community Super Staff - it's not a big job organising the Help Desk events and it shouldn't overshadow the Events Dept.

[AgnesIO]

As Dinasaw said the new ranks make it out as if management in HxHD just can't be bothered. Apart from reading applications what do they have to do now?

Seems like a pointless change, made to make more staff members look special?

[Shar]

But I don't get how you lot were complaining about not having enough to do Shar, your job is to help people in a desk Thats all your required to do.

Yes, that is what I'm required to do and that is what I do, but with our other duties we're able to take some of the workload off Ben and David and do some things our selves because before the only thing different about being SS was rights which made it a bit pointless but now we have duties to do and more of a responsibility.

Look people, Staff SS and Community SS are just titles, would you guys be happier for the titles to get removed and let us just get on with our work because that will make no difference to us and it will stop confusing you guys

[marriott0.01]

As Dinasaw said the new ranks make it out as if management in HxHD just can't be bothered. Apart from reading applications what do they have to do now?

Seems like a pointless change, made to make more staff members look special?

As if they weren't stuck up as it is. Lols. But yeah it undermines the whole point of management.

[HotelUser]

But I don't get how you lot were complaining about not having enough to do Shar, your job is to help people in a desk Thats all your required to do.

Gosh no! Since HxHD opened staff have had a bigger todo list than this.

I never defamed moderation :| I actually agreed that it should be just moderators and should have less of those 'moderators'. That would mean that troublemakers can be dealt with and also means that you wouldn't have to pretend that you're going to actually help people, when no one actually asks for help. Also getting rid of the actual 'desk' bit, as I know a lot of staff like to be in the thick of it all, which atm only SS really do, because it encourages interaction which atm your staff are **** at, to say the least. They generally stick within their own group and talk amongst each others and don't really get involved with the rest of the community. I've said it before and I'll say it again, your staff are prime examples of people who think they're better because they're staff, when tbh you're not better. Habbox is a hobby not a real job, and you have to loosen up a little, I don't remember when having an opinion or speaking was against the rules. But you seem to make it against the rules nowadays. Say anything you don't like you just ban someone. You then extend that ban for no reason. So yes I do believe that your moderation at the moment is pretty ****** up, but I don't blame the staff, I blame the people at the helm not giving them clear enough direction. These roles are pretty **** aswell since they give no 'real' direction they just tell them what they're basic job is, like community SS is to help with events. Congrats, but try interacting with the actual community, not just sit on the sofas in the HxHD all the time and do nothing.

Taking into consideration that it's mutual amongst all of Habbox General Management that the ban is completely fair, I don't really think you have a case, Jordan

I've yet to see a discussion in the room not related to moderation in which a staffmember has deemed theirselves superior to that of another user, and if that's the case then such a staffmember would face serious repercussions.

[Nixt]

As Dinasaw said the new ranks make it out as if management in HxHD just can't be bothered. Apart from reading applications what do they have to do now?

Seems like a pointless change, made to make more staff members look special?

If you refer to my first post in my thread this explains your question / feedback perfectly.