I say yes for lounge. If you come into the lounge and ask for help people who are NOT behind the desk usually come and help anyway. So I'm all for a lounge, making it a smaller department even if even needed, as staff from other depts can just take a look.
Or maybe lounge moderation could be placed.
---------- Post added 14-07-2010 at 02:39 AM ----------
They do come and help, but it is a small minority and usually those who are not behind the desk can help.





.
Reply With Quote










