HxHD changed into a lounge?

[HotelUser]

I swear Habbox is going in a cycle (This topic came up ages ago)

Here is once again my tidbit.

Get rid of the help desk and turn it into a lounge. There are many guides available now on the internet for people to use (Google is a marvellous invention dont you think?) and the need for a help desk has dwindled. I would say the need for a help desk has heavily reduced since the days when Eckuii owned it (do your homework!). I have been popping into the room every so often when I actually go on Habbo and it is the same people I see in there all the time so why not just bite the bullet and go for a change???

It's 2010 people, time to bring a revamp to all the old departments

But that's just it. I'm hesitant because we still do genuinely help quite a lot of people. Since:
- Trading passes
- The merge
- Difference in bans because of new moderation on Habbo
- How to use the help Help tool since it changed
- Activating email accounts changed awhile back

Also at night, recruiting users to Habbox Forum. It looks much more respectable to have an area of the room designated off where people know there are staffmembers present.

We still do help people. More than we ever have since the desk opened. As a lounge we'd still be the same room with the same rules, only we would have just removed a department that Habbox has had since almost the very beginning. We are already popular as a helpdesk. Not all of our visitors will see this thread, and vote in this poll. It is an inaccurate representation of our userbase, where there are also biases for other various reasons, such as rule enforcement, some which is fair and some which is not. We have re-written and removed more than several of our rules with hopes to make moderating the room about protecting user's freedom to have a conversation in the room as opposed to obstructing it.

The whole Lounge idea is not without logic, for other fansites do have lounges as such, although I think it may have been overshooting the runway. The problem here is you folks not liking the rules, and so that's what we're focusing on correcting. As far as a room conversion to a Lounge goes, we have to look at what we already have, which is an already popular Help Desk (despite the efforts of this so called boycott, because the two screenshots of the helpdesk pretty full above were taken after I heard the word boycott ), in which the help area makes up less than 1/4th of the room. If we're changing to a Lounge we're therefore abolishing the already established and traditional HxHD name, getting rid of a very small staff area which is beneficial to the room because when there's staff behind that bar it looks abit more professional and friendly on Habbox's part, we'd be conforming to a standard in which all other fansites follow (which seems abit colourless to me), we'd still be getting the same amount of visitors, regardless if we called it HxHD, HxLounge or HxFish City, and it would be tremendously difficult to moderate the room if we gave rights to other Habbox Staffmembers. It is immensely easier to tailor a set of rules and discipline a team of 20 people who have just one dedicated responsibility to one department as opposed to it would be handing out rights to just any forum moderators, HxL staff, RV staff. I'm not necessarily saying they would do a bad job, it would just get incredibly hairy in my opinion.

Another thing I've spoken to several of you about is staff having different standards for other people. I have regrettably noticed this too and those staffmembers shall be spoken to, as well as a common room moderation standard be emphasized amongst our staff. I believe once we lax some of our rules, this fairness scale should somewhat balance.

With any luck, we'll push out these changes tomorrow, hopefully they put us back on track

[Calvin]

We still do help people. More than we ever have since the desk opened. As a lounge we'd still be the same room with the same rules, only we would have just removed a department that Habbox has had since almost the very beginning. We are already popular as a helpdesk. Not all of our visitors will see this thread, and vote in this poll. It is an inaccurate representation of our userbase, where there are also biases for other various reasons, such as rule enforcement, some which is fair and some which is not. We have re-written and removed more than several of our rules with hopes to make moderating the room about protecting user's freedom to have a conversation in the room as opposed to obstructing it.

The whole Lounge idea is not without logic, for other fansites do have lounges as such, although I think it may have been overshooting the runway. The problem here is you folks not liking the rules, and so that's what we're focusing on correcting. As far as a room conversion to a Lounge goes, we have to look at what we already have, which is an already popular Help Desk (despite the efforts of this so called boycott, because the two screenshots of the helpdesk pretty full above were taken after I heard the word boycott ), in which the help area makes up less than 1/4th of the room. If we're changing to a Lounge we're therefore abolishing the already established and traditional HxHD name, getting rid of a very small staff area which is beneficial to the room because when there's staff behind that bar it looks abit more professional and friendly on Habbox's part, we'd be conforming to a standard in which all other fansites follow (which seems abit colourless to me), we'd still be getting the same amount of visitors, regardless if we called it HxHD, HxLounge or HxFish City, and it would be tremendously difficult to moderate the room if we gave rights to other Habbox Staffmembers. It is immensely easier to tailor a set of rules and discipline a team of 20 people who have just one dedicated responsibility to one department as opposed to it would be handing out rights to just any forum moderators, HxL staff, RV staff. I'm not necessarily saying they would do a bad job, it would just get incredibly hairy in my opinion.

Another thing I've spoken to several of you about is staff having different standards for other people. I have regrettably noticed this too and those staffmembers shall be spoken to, as well as a common room moderation standard be emphasized amongst our staff. I believe once we lax some of our rules, this fairness scale should somewhat balance.

With any luck, we'll push out these changes tomorrow, hopefully they put us back on track

I think we should go with HxFish City.

[HotelUser]

I think we should go with HxFish City.

I second the motion!



As a Help Desk we can be very popular

[Dean]

I second the motion!



As a Help Desk we can be very popular

Have you noticed that around 7 people in your Help Desk are STAFF?

And please, show us some screenshots of people GENUINELY asking for help.

[HotelUser]

This person is being helped right now:

Show Hide

The second screenshot shows how this new user doesn't like being spoken to in a rude manner which would be allowed in other desks/lounges.

[Calvin]

Okay, this is just getting stupid. You're all arguing that one room has more visitors than the other, it's a HABBO room for god sake, stop taking it so seriously. The two rooms are both the same, infact HFFM has a bigger bar and HxHD has a smaller bar. So i'm guessing everyone wants it so everyone can go behind the bar? Mostly every room on Habbo which provides seating where visitors can sit and chat is a 'lounge' except HxHD has a little bar and a few rules which are stupid but they should be changed soon so users can enjoy it more and not get warned for nearly everything.

But as I said, everyone is acting stupid and childish like 'this room has more visitors than yours!!' and stuff, you're taking Habbo too serious.. Habbo is for having fun and chatting with other people, not arguing over a silly room.

[AgnesIO]

I won't bother quoting posts, however, I do have some points etcetera.

For a start, David you need to let go of this whole "tradition" thing.. there have been so many traditions that have stopped at Habbox over the years, HxHD is one of the traditions that needs to be stopped.

I hate to say it, but most of the staff seem to be more interested in having power than HELPING people? I mean the genuine fact that has been picked up on this thread, you actually brought this up yourself, yu saqid you have helped 3 people today (unsure when that was posted), however three people? Out of the 15,000 odd people who log on during the day you have helped three people? I think that is pretty conclusive on who needs help in itself.

How about HxHD is scrapped, however a new department is made called HxLounge? Yes, I knw someone else came up with that name. People in this department would simply be assistant managers, managers and general managers, not only would this make sure rules are not too strict, but I think managers in every department should be more involved in the community, I for one don't care if you work in graphics, or if you work in rare values - you are still a manager at Habbox who should be heavily involved in communicating with the community - management (at whatever level) are figureheads at habbox, people respect you - so why on earth is this respect not USED?

Perhaps the longest serving HxHD staff could be kept in the department, and other HxHD staff offered a job elsewhere, but in all seriousness Habbox Help Desk is not needed - few people need help now! I don't think the staff area needs to be scrapped either - it can be for senior staff at habbox - as to be honest they should, just like managers, be involved with the community.

I know many HxHD staff won't like this idea, but I have a question for you; are you in it for power, or do you genuinely care about Habbox? Because if you do, you would at least accept that a trial would be no harm.

Cheers

[Dean]

I won't bother quoting posts, however, I do have some points etcetera.

For a start, David you need to let go of this whole "tradition" thing.. there have been so many traditions that have stopped at Habbox over the years, HxHD is one of the traditions that needs to be stopped.

I hate to say it, but most of the staff seem to be more interested in having power than HELPING people? I mean the genuine fact that has been picked up on this thread, you actually brought this up yourself, yu saqid you have helped 3 people today (unsure when that was posted), however three people? Out of the 15,000 odd people who log on during the day you have helped three people? I think that is pretty conclusive on who needs help in itself.

How about HxHD is scrapped, however a new department is made called HxLounge? Yes, I knw someone else came up with that name. People in this department would simply be assistant managers, managers and general managers, not only would this make sure rules are not too strict, but I think managers in every department should be more involved in the community, I for one don't care if you work in graphics, or if you work in rare values - you are still a manager at Habbox who should be heavily involved in communicating with the community - management (at whatever level) are figureheads at habbox, people respect you - so why on earth is this respect not USED?

Perhaps the longest serving HxHD staff could be kept in the department, and other HxHD staff offered a job elsewhere, but in all seriousness Habbox Help Desk is not needed - few people need help now! I don't think the staff area needs to be scrapped either - it can be for senior staff at habbox - as to be honest they should, just like managers, be involved with the community.

I know many HxHD staff won't like this idea, but I have a question for you; are you in it for power, or do you genuinely care about Habbox? Because if you do, you would at least accept that a trial would be no harm.

Cheers

So true. They should remove the role of super staff and just keep one basic role, which is normal Habbox Help Desk staff.

This would remove the ability for the power hungry ones. Like news for example, there's only ONE role. News reporter. Of course, there's management, but there's no need for SS.

Just give all the staff rights. Simple? SS gives staff a reason to try and get it, therefore creating power hungry users.

[wiktoria]

I do agree, most SS are just power hungry and they care about how high they.

Just give all the staff rights. Simple?

I agree with this I think you should just give all staff rights

[Alex3213]

It's quite a difficult one: I agree that there should only be one role. But what is complicated is that they will need to prove they are trustworthy for rights.