Can I get a refund?

Bailey · 22-10-2010, 09:59 PM

I bought a game download online through Visa but received no order confirmation and as such thought the transaction has not gone through.

I then bought the game through paypal and it worked, but when I checked my emails I have been charged with both transactions, Visa and Paypal.

I have opened a dispute through the "middle man" transaction, but what is the likelihood I'll get a refund on the PayPal transaction?

Conservative, · 22-10-2010, 10:01 PM

If you have proof, you should be OK.

Deak · 22-10-2010, 10:24 PM

Originally Posted by R0BB13G

If you have proof, you should be OK.

This, just make sure you can show your paypal & visa statements to them and i would be pretty sure that they will see that it was a mistake and refund you.

**Richie** · 22-10-2010, 11:09 PM

If you sent it as a gift, you have no chance.

Bailey · 22-10-2010, 11:23 PM

Originally Posted by Richie

If you sent it as a gift, you have no chance.

No, I didn't.

**Richie** · 22-10-2010, 11:33 PM

Originally Posted by Bailey

No, I didn't.

You'll be grand then, just say you didn't receive the product and you should get a full refund.

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