HxHD

[gangstaagent1]

@2 quizzes per week

Scrap the Wednesday one and have it at Saturday 12 then. It is a reasonable time for most timezones.

And I'll see if I have 500 credits spare; I'll think about it.

Saturday at 12 is 7am here.

I think there should be a time change in the quiz also to attract more international users. The quiz at the moment is what 5am like Josh said? What if we look at all the timezones and figure out a time thats not too early nor too late for all the timezones. Maybe a time like, 2pm? That would be 2PM in uk, like 12am where Josh is, and then 9am here. Thats about reasonable for all timezones especially that it's on a Saturday.

Going on the international staff note, the staff during the EST peak zone is pretty good. 2-3 staff for EST timezone about when I walk in at my peak time. The international staff that I believe they are missing is the AEST timezones. Josh said when he walks in there, there is no-one else. Maybe try to do event focusing on getting in people from the AEST timezone?

[Josh]

To be honest, Great.la (not advertising) has listeners at 40 and heaps of events through my timezone so it'll be hard to break in; you'll have to do something big.

[Yupt]

I personally liked the idea suggested recently about linking Hxhd with some of the most popular rooms in the hotel which would attract users to habbox.

Note, this was not my idea, and do not take any credit for it. But I cant remember who's it was.

[immense]

blates mine

[Josh]

Yes! More events is essential. But we have to design them in such a way that they're appealing to new, and international users. What I hate about doing events is that it's always the same users coming in. I think we need to have a mighty big Quest, which is oriented around Habbo knowledge or even American culture to an extent. Then at one of the final stages of the quest they have to sign up on the forum to be entered to win the 500 credit prize (and that brings us to another problem-- would anyone like to contribute to our 500 credit fund )

Meet me ingame.

[Trainway]

I work at HxHD and I'm from the EST timezone. I don't think it's realistic to expect staff here to do almost anymore than 10 hours a week of help desk time. It's already challenging enough to balance a multitude of things.

It is challenging sometimes to come on at peak times and see few users in the rooms - but to be honest - those who need help come. It would be nice to hire more EST employees but I'm sure that's a challenge within it's self.

[Samantha]

What i noticed when i went in hxhd a lot (got banned for telling someone not to adverties ch) and i noticed, before the merge i often saw at 5/6am a few uk people in the hxhd Shar, Mariott0.01, Jamii. Does more people go in from other countries now? As I know that some people from america could go in there, even though it's 11pm in most places, but it would help.

Have you ever thought of doing unofficial events in the help desk? That doesn't require a forum prize just a client prize? Would that be allowed? I'm sure it would be quite progressive if quite a few invited in the helpdesk, I know Matt needs sleep so he probably couldnt host an event and David wouldnt be online, but Jordan could always help, hes usually on quite early.

[Shar]

Maybe some new managers to bring in fresh ideas? If David is too busy then he should step down so HxHD can improve.

Hire LOTS of staff. As in LOTS. It means more and more people will be in there, thus invite more people to come. Always better to have lots of staff in a room.

- The public will never be satisfied with whatever manager the department gets, everyone has their own faults. I'm sure management would make a judgement if a specific department manager does any work or not and deal with it.
- There are more EST staff at the moment than there were before, however and it will be great if we can get more AEST people to apply. *
- We need to remember that they have to balance their HABBOX jobs with REAL LIFE, thus it's understandable if sometimes there isn't much staff on habbo at certain times of the day.
- HxHD needs more events, which imo should be planned now for christmas. And it also needs other weekly stuff.
- In regards of AEST staff, it would be wise for the department to do some events at a time when AEST people will be active and attract them to the help desk and habbox. Its easy to say get more AEST staff, when they don't actually apply *

@Mike, if staff are bored they should try and communicate with each other and get to know each other. Its more "fun" being in a department when you meet and get to know new people at make new friends. Not only within the team but also in the actual help desk itself.

From the beginning to September - when HxHD used to be very dead - to the present time, HxHD is actually more popular and the room is pretty busy at peak times, especially during the half term.

If anything, maybe using some of Joey's ideas (excluding themes) and Samantha's, might help get the help desk more popular.

[Inseriousity.]

Who is we and them and when did that conversation take place? We don't need more comps, we need more events and quests on the game - that's what's going to draw in new users which is our overall goal here.

If they're bored I'm not going to dress in a clown costume and entertain them. However the demand for more events and quests/quizes falls in nicely here because it's something our staff can get involved in.

At every single meeting, excluding the last one, that I've been at, there has been a push for events and comps (events in particular, comps possibly only arose because of the amount of comps staff on the team) to add that spark back into HxHD. Although tbf to you, I think Jord was mostly at the ones where there was a massive discussion about it hence the task 8 and the events thread in the HxHD staff forum.

If you think someone dressing up in a costume is entertaining then God help us all.

[Samantha]

At every single meeting, excluding the last one, that I've been at, there has been a push for events and comps (events in particular, comps possibly only arose because of the amount of comps staff on the team) to add that spark back into HxHD. Although tbf to you, I think Jord was mostly at the ones where there was a massive discussion about it hence the task 8 and the events thread in the HxHD staff forum.

If you think someone dressing up in a costume is entertaining then God help us all.

yeah, dressing up in a costume wouldn't make me want to come to the helpdesh tbh. if i was a newbie on habbo who made houses and stuff i would go to a haunted house on habbo or soemthing - not a helpdesk.


Also, it would be good if someone could be on at AEST times and advertise like mad (within habbo rules) to try and get them notified about the new things happening at habbox. And if Josh was to help out, then surely he has some australian friends which would maybe be willing to join.

I think more hxhd based games/comps is a must.

A quest could be a good idea, but I don't think it should have a specific theme. It should just be general knowledge, based on the fact if you do it based on Habbox, then people who joined after the merge wont know all the habbox history or anything. And some things may differ for someone else, if you get me.