HxHD Feedback

[Mathew]

On the other hand, I think that every HxHD staff being trialist or normal staff should have quick access to a Super Staff or Management authority in case trolling or abuse occurs, this would cut down on trolling surely.
Also, in the old days, if someone was extremely racist or something of the sort, they would be kicked straight away - does this rule still occur?

HxHD has a naff hierarchy in my opinion. To be fair, I'd scrap the role of Super Staff and simply give all normal staff rights. If you can't trust them then obviously they're not right for the job. At current, there's 2 inactive super staff. That means there's only Dave and Jord who have the ability to kick trolls (and we all know, with Dave's coding job... that only really leaves Jord). I'd much prefer "Room Moderators" than "Super Staff" anyway.

I don't agree with his resigning. However, people say "It can help bring in more American/Canadian users." No it doesn't. He is there behind the desk during late GMT nights.

Exactly. I've elaborated on this in my quoted reply to Sarah below. While in the states, I'd log onto Habbo at 3am GMT and see pretty much David and yourself; a couple of people doing the same as Dave would do nothing.

also think that they're too scared to mingle and act human in case it backfires on them and they receive a warning for it. Unfortunately, I felt that when I was staff, there was a 'Big Brother' atmosphere and as it's a voluntary job, I didn't really find it comfortable, which might be a factor in the lack of staff interaction.

Which is also why I resigned. I felt like I was being watched, constantly. It's probably changed now, but at the time I had other staff members whispering to me, telling me off - it wasn't a team, which is what it should be.

The Help Desk idea seems too informal nowadays. Wasn't it the idea to reduce the desk and turn it into a lounge with a tiny desk in the corner? It seems a wiser choice, Also, from my experience in the past, the Help Desk was a mildly unpleasant room to be in, far too strict for the theme it's meant to represent. A change that relaxs the atmosphere seems to be more welcome, not people telling people what to do when looking for help (that is to say, tell them to shut up or go away, rather than actually help them )

The lounge layout seems to have disappeared, as has the staff limit of 12. The New HxHD Rules have largely been forgotten about too. Anyone know if we're reverting back to the old style of HxHD? Has the lounge layout been scrapped?

i won't it's pretty much common knowledge hx dies without me

I must admit, your threads (which weren't moved to spam!) we pretty good.

I don't know if it would be beneficial if HU was moved to assistant or resigned. I mean we already have an Assistant who is in the UK time zone - so surely he should be on to meet the "needs" of the UK users who visit the room?
If anything we should be hiring more staff from the AEST time zone - which is probably when the room is dead the most and we are missing a huge gap to get visitors from that time zone. I don't know if "regional" managers would be effective - having a Manager for the desk from each time zone to ensure there is always someone there to manage them - however that might be a bit too much.
I don't think anyone is doubting David's dedication to the desk, and he knows I support him - I think everyone is just nagging for change but don't know the best way to achieve it.

While people are running around saying "hire moar internationalz!1," how will a couple of extra trialists from another country improve the whole of HxHD? It won't.
a) I've noticed International staff have less chance of passing trials due to them not being seen as much. There'd probably be a feedback thread about them saying they're pointless.
b) They'd be totally new to the site, so what is the chance of them wanting to dedicate themselves so much that they'd strive to improve Habbox?
c) "International" staff can't just be conjured up. We're talking about this like you can buy one from Asda and they'll improve your department overnight. Be realistic; you could hire 5 staff from Australia but what makes you think they'd go "above the call of duty" to help Habbox?

Oh, and I daresay the trolling only happens because they know they're not allowed to do it. If staff just laughed some of the lighter comments off, rather than dishing it warnings, it wouldn't be half as bad.

[Chippiewill]

While people are running around saying "hire moar internationalz!1," how will a couple of extra trialists from another country improve the whole of HxHD? It won't.
a) I've noticed International staff have less chance of passing trials due to them not being seen as much. There'd probably be a feedback thread about them saying they're pointless.
b) They'd be totally new to the site, so what is the chance of them wanting to dedicate themselves so much that they'd strive to improve Habbox?
c) "International" staff can't just be conjured up. We're talking about this like you can buy one from Asda and they'll improve your department overnight. Be realistic; you could hire 5 staff from Australia but what makes you think they'd go "above the call of duty" to help Habbox?

HxHD Apprentice - 10 Weeks of Habbox related tasks, the prize; a chance to work alongside HotelUser and to prove themselves worthy as a Non-Europe/Americas time slot shift manager.

It'd be epic.

p.s. It might sound like I'm taking the piss but it'd be an awesome competition.

[immense]

HxHD Apprentice - 10 Weeks of Habbox related tasks, the prize; a chance to work alongside HotelUser and to prove themselves worthy as a Non-Europe/Americas time slot shift manager.

It'd be epic.

p.s. It might sound like I'm taking the piss but it'd be an awesome competition.

are you joking

[Chippiewill]

are you joking

Just like in the real thing you'd have to apply first.

Edit: Also it's original unlike most competitions run around here..

[Samantha]

HxHD Apprentice - 10 Weeks of Habbox related tasks, the prize; a chance to work alongside HotelUser and to prove themselves worthy as a Non-Europe/Americas time slot shift manager.

It'd be epic.

p.s. It might sound like I'm taking the piss but it'd be an awesome competition.

I thought they did Habbox Apprentice, but the person who won didn't even get their prize till ages later.
I don't think it would be a good idea as apprentice is like business not helping.

[immense]

Also, I'd like to add I have heard a user who kicked off in a PM saying she was quitting is apparently having sly digs at me. Luckily, I grew wise to her obsessing over me and did the mature thing and placed her on my ignore list. Poor mite.

[Inseriousity.]

HxHD has a naff hierarchy in my opinion. To be fair, I'd scrap the role of Super Staff and simply give all normal staff rights. If you can't trust them then obviously they're not right for the job. At current, there's 2 inactive super staff. That means there's only Dave and Jord who have the ability to kick trolls (and we all know, with Dave's coding job... that only really leaves Jord). I'd much prefer "Room Moderators" than "Super Staff" anyway.


Exactly. I've elaborated on this in my quoted reply to Sarah below. While in the states, I'd log onto Habbo at 3am GMT and see pretty much David and yourself; a couple of people doing the same as Dave would do nothing.


Which is also why I resigned. I felt like I was being watched, constantly. It's probably changed now, but at the time I had other staff members whispering to me, telling me off - it wasn't a team, which is what it should be.


The lounge layout seems to have disappeared, as has the staff limit of 12. The New HxHD Rules have largely been forgotten about too. Anyone know if we're reverting back to the old style of HxHD? Has the lounge layout been scrapped?


I must admit, your threads (which weren't moved to spam!) we pretty good.


While people are running around saying "hire moar internationalz!1," how will a couple of extra trialists from another country improve the whole of HxHD? It won't.
a) I've noticed International staff have less chance of passing trials due to them not being seen as much. There'd probably be a feedback thread about them saying they're pointless.
b) They'd be totally new to the site, so what is the chance of them wanting to dedicate themselves so much that they'd strive to improve Habbox?
c) "International" staff can't just be conjured up. We're talking about this like you can buy one from Asda and they'll improve your department overnight. Be realistic; you could hire 5 staff from Australia but what makes you think they'd go "above the call of duty" to help Habbox?

Oh, and I daresay the trolling only happens because they know they're not allowed to do it. If staff just laughed some of the lighter comments off, rather than dishing it warnings, it wouldn't be half as bad.

I pretty much agree with everything you say apart from two things.

If normal staff are going to have rights then it wouldn't matter that super staff would be called 'room moderators' (a name which sounds too formal imo). And I disagree with the a) in your last point because, unlike Jake, I think the current log system is actually quite handy. It's a pain in the arse and zscreen is the devil's child but I can see the necessity of it and therefore it's very easy for them to see how active international staff are.

PS. While trolls are a pain in the backside, if you read between the lines, you can normally find some useful and practical suggestions.

[Mathew]

I pretty much agree with everything you say apart from two things.

If normal staff are going to have rights then it wouldn't matter that super staff would be called 'room moderators' (a name which sounds too formal imo). And I disagree with the a) in your last point because, unlike Jake, I think the current log system is actually quite handy. It's a pain in the arse and zscreen is the devil's child but I can see the necessity of it and therefore it's very easy for them to see how active international staff are.

PS. While trolls are a pain in the backside, if you read between the lines, you can normally find some useful and practical suggestions.

Oh damn a flaw in my argument. I didn't even realise that But yeah, either way it would work out better imo.

Funnily enough I think the logging system is very good indeed. I actually can't think of any way to fault it! What I'm trying to say though, is that "international" staff are usually fully new people who have recently joined up to Habbox and would therefore not know any of the room visitors, not know management and not use the forum. Surely if you're completely new and thrown in at the deep end with some trolls, the chance of you surviving is highly unlikely

Oh and in reply to Lord Chippie Sugar above, as much as I'd love to see if it actually worked, I can't see it happening

[Chippiewill]

Oh and in reply to Lord Chippie Sugar above, as much as I'd love to see if it actually worked, I can't see it happening

Actually I'm Nick, you can be Margaret or that new person (Obviously HU would have to be Sugar).

[Samantha]

Actually I'm Nick, you can be Margaret or that new person (Obviously HU would have to be Sugar).

No HotelUser has black hair not grey.
Jordan ftw.



Also, at the end of the day a part of the HelpDesk will always fail, been like that for ages, can't really be improved.