Site down again.

[Richie]

The database issue was unfortunate, it happened just after David went to bed. We can't hire admins for the sake of fixing database errors when it'll be fixed for a longer term when Jin comes online, I've told my staff I can be contacted by SMS at any time if a database error occurs, following the incident the other day.

I was speaking to david on msn at 5am, just saying.

[Recursion]

The database issue was unfortunate, it happened just after David went to bed. We can't hire admins for the sake of fixing database errors when it'll be fixed for a longer term when Jin comes online, I've told my staff I can be contacted by SMS at any time if a database error occurs, following the incident the other day.

No, but as Pyroka says, a second admin who knows what they're doing would be a big help. What happened to the other people Jin said was helping him? They never seemed to materialise. It's good you're helping out, but aside from database errors, the bigger issue needs fixing, the database errors shouldn't be happening in the first place.

I notice Overclock.net, WebHostingTalk, Trickery and all sorts of major forums manage backups without downtime, so why can't Jin?

As far as I remember being told Habbox runs on a Core i7 with 8GB (?) of RAM or something (possibly more), which is crazy overkill and somewhere Habbox could save some real money.

[N!ck]

No, but as Pyroka says, a second admin who knows what they're doing would be a big help. What happened to the other people Jin said was helping him? They never seemed to materialise. It's good you're helping out, but aside from database errors, the bigger issue needs fixing, the database errors shouldn't be happening in the first place.

I notice Overclock.net, WebHostingTalk, Trickery and all sorts of major forums manage backups without downtime, so why can't Jin?

As far as I remember being told Habbox runs on a Core i7 with 8GB (?) of RAM or something (possibly more), which is crazy overkill and somewhere Habbox could save some real money.

Beastly hardware.

2 x Quad Core Intel Xeon 5520 Nehalem
2 x 150gb Raptor 10,000 RPM hdd
12 GB Ram
1 Gig port speed
5tb Data Transfer.

But that's not the issue, there must be a software bug somewhere.

Also, all that RAM, surely the whole database can be cached? Perhaps splitting the post table somehow would bump performance nicely too? InnoDB?

And what's with all the dissing Jin? From what I've seen he's a decent admin, I just don't understand what the issue is with the forum. Seems not important enough to get on and fix it?

[GommeInc]

Jin could have come on to sort it if it was urgent, however the problems we have been experiencing over the past few days aren't urgent lol, we aren't having issues every "5 minutes", Jin is aware of the issue and has said he'll fix it, but as it's not causing substantial downtime at the moment it isn't an emergency.

But that's the issue, should he be relied on all the time? Although in saying this, there shouldn't be any issues in the first place :/ Obviously "every 5 mins" is an exaggeration, it was meant to hint towards the fact that they happen so regularly that it's becoming a bit noticable and commented on by too many people

[HotelUser]

I was speaking to david on msn at 5am, just saying.

You were not speaking to me whilst the database error was there unless you are able to talk to me in my sleep! I check the forums every night regularly before I go to bed and if I had seen a database error I would have repaired the appropriate table(s) and fixed it. I've noticed database errors late at night in the past when I had no way of fixing them so I'm sort of bummed that I wasn't up late enough to see this one out. I will say, though, that I've enabled email notification for when such errors arise.

summing up the thread so far:

Managements opinion is some downtime isnt as bad as lots of downtime, but no downtime at all would be nice but it's not something that we're going to sort out *yet*

For someone who seems to act like he knows what he's doing, Jin really isn't the best technician is he? Agreed with both Recursion and Agnostic Bear here, keeping a server up during backups is hardly a impossible feat, just seems like the technical know-how is lacking on how to manage that one. Either that, or you could blame the hardware that Habbox is ran on. You may be better with Freewebs, it's more reliable for uptime.

And you can say that yeah I am having a dig at Jin because I am, but you could also say that I doubt Jin's technical capability and you should be putting the server in hands of people who know what they're doing. And lets be fair, if Jin knew what he was doing there wouldn't be any downtime.

You cannot infer technical capabilities based upon the fact that the duration of time between when a bug was found and when it was fixed was not satisfactory. You could infer laziness if you wanted to but I cannot begin to understand how you even begin to start questioning his technical capabilities. That is just foolish

[Recursion]

Beastly hardware.

2 x Quad Core Intel Xeon 5520 Nehalem
2 x 150gb Raptor 10,000 RPM hdd
12 GB Ram
1 Gig port speed
5tb Data Transfer.

But that's not the issue, there must be a software bug somewhere.

Also, all that RAM, surely the whole database can be cached? Perhaps splitting the post table somehow would bump performance nicely too? InnoDB?

And what's with all the dissing Jin? From what I've seen he's a decent admin, I just don't understand what the issue is with the forum. Seems not important enough to get on and fix it?

WTF. Why do they even... wat.

Also, dissing Jin because he refuses to appoint a second admin yet he's never around.

[N!ck]

You were not speaking to me whilst the database error was there unless you are able to talk to me in my sleep! I check the forums every night regularly before I go to bed and if I had seen a database error I would have repaired the appropriate table(s) and fixed it. I've noticed database errors late at night in the past when I had no way of fixing them so I'm sort of bummed that I wasn't up late enough to see this one out. I will say, though, that I've enabled email notification for when such errors arise.

Use InnoDB tables rather than MyISAM. More fault tolerant and will attempt to fix itself should it break.

[Catzsy]

To be fair, no-one should have to rely on just one individual to fix these issues. Jin shouldn't be expected to suddenly appear to fix an issue, especially when he appears to of been unavailable for a couple of days now to solve the problem. I'm with Agnostic Bear, just hire some people whose job it is to solve these issues, rather than someone who does it part-time. I'm not even sure what the problem is to be honest, this is the only place I have come across that runs around like headless chickens and has issues every 5 minutes.

1. Jin owns the site. forum etc with Sierk,
2. If Jin wants to deal with the issues he has every right to.
3. If he wanted to hire extra staff or change server he would.

[RyRy]

You were not speaking to me whilst the database error was there unless you are able to talk to me in my sleep! I check the forums every night regularly before I go to bed and if I had seen a database error I would have repaired the appropriate table(s) and fixed it. I've noticed database errors late at night in the past when I had no way of fixing them so I'm sort of bummed that I wasn't up late enough to see this one out. I will say, though, that I've enabled email notification for when such errors arise.



You cannot infer technical capabilities based upon the fact that the duration of time between when a bug was found and when it was fixed was not satisfactory. You could infer laziness if you wanted to but I cannot begin to understand how you even begin to start questioning his technical capabilities. That is just foolish

Considering it keeps happening, yes I think I can do that.

[Recursion]

1. Jin owns the site. forum etc with Sierk,
2. If Jin wants to deal with the issues he has every right to.
3. If he wanted to hire extra staff or change server he would.

I'm starting to think you live in another world...

Yes he can do, but if he takes the attitude you've outlined in your post people will simply leave.