RE: Help Desk

[GirlNextDoor15]

I agree on what Marketing and Clifford said.
From what I heard(which may or may not be true), HxHd staff are required to work 7 hours per week which is quite tiring. It is the basic requirement that you should think of before you even think of applying the job. Once you get the job/trial, then you have to work for it. Other than that, I also heard that new rules are added by Steph. Rules might be quite annoying but it's for the best. Only good managers can get what he/she wants the staff to do. It'll improve the department.

Like what Marketing said, there are many reasons why the staff quit. Some of them cannot fulfill the 7-hours requirement and some of them just don't like how the department is ran. However, whatever the workers done must also be appreciated. Give them some motivation so that they will stay longer (although they WILL leave the department someday).

Imo and from what I see, Steph is doing a good job so far and there were no complaints. The only reason why there are complaints about HxHd might due to the 'Oli-Steph' thing, if you get what I mean.

[Slowpoke]

To all the people slating Steph: try checking the announcement forums properly. Quite a few staff may have resigned but I'm pretty sure that four or five have returned... Additionally, I advise all who aren't in the department to not believe all that they are hearing as I'm aware a lot silly rumours flying about

[HotelUser]

I agree on what Marketing and Clifford said.
From what I heard(which may or may not be true), HxHd staff are required to work 7 hours per week which is quite tiring. It is the basic requirement that you should think of before you even think of applying the job. Once you get the job/trial, then you have to work for it. Other than that, I also heard that new rules are added by Steph. Rules might be quite annoying but it's for the best. Only good managers can get what he/she wants the staff to do. It'll improve the department.

Like what Marketing said, there are many reasons why the staff quit. Some of them cannot fulfill the 7-hours requirement and some of them just don't like how the department is ran. However, whatever the workers done must also be appreciated. Give them some motivation so that they will stay longer (although they WILL leave the department someday).

Imo and from what I see, Steph is doing a good job so far and there were no complaints. The only reason why there are complaints about HxHd might due to the 'Oli-Steph' thing, if you get what I mean.

The notion that StripedTiger is overstrict because of a 7 hour a week minimum is silly. The actual limit now is 5 hours and that should be your average amount of hours a week spanned over a month (which means you don't even need to be there for 5 hours a week). This requirement is less than half of what it was a year ago.

[xxMATTGxx]

I know that some of the staff who resigned recently did because they didn't like the rules. This was also a concern of current staff and these rules are no longer in place because they were pointless and didn't benefit the Help Desk at all. With this happening I believe the staff are now quite happy with these no longer being in place. Some staff are turning to the Help Desk and the applications are currently open and I do believe there has been a good amount of applications already within the first 24 hours.

I wouldn't put the blame onto StripedTiger as from what I can see, she is doing her best and doing whatever she can to make the department look good, do good and make sure the staff are also having fun and don't have any problems with how things are running. She has already been doing staff bonding, there was a event for the staff last night where members of the department turned up and took part.

If anyone does have a problem with HxHD Management then PM myself and Martin. This thread now seems pretty pointless because staff are returning, the rules that they had problems with have gone and no one else has expressed concern. So.... thread closed.